
OpenAlex is a bibliographic catalogue of scientific papers, authors and institutions accessible in open access mode, named after the Library of Alexandria. It's citation coverage is excellent and I hope you will find utility in this listing of citing articles!
If you click the article title, you'll navigate to the article, as listed in CrossRef. If you click the Open Access links, you'll navigate to the "best Open Access location". Clicking the citation count will open this listing for that article. Lastly at the bottom of the page, you'll find basic pagination options.
Requested Article:
Reflections on “social media: Influencing customer satisfaction in B2B sales” and a research agenda
Daniel Nunan, Olivier Sibai, Bruno Schivinski, et al.
Industrial Marketing Management (2018) Vol. 75, pp. 31-36
Open Access | Times Cited: 92
Daniel Nunan, Olivier Sibai, Bruno Schivinski, et al.
Industrial Marketing Management (2018) Vol. 75, pp. 31-36
Open Access | Times Cited: 92
Showing 1-25 of 92 citing articles:
Digitization capability and the digitalization of business models in business-to-business firms: Past, present, and future
Thomas Ritter, Carsten Lund Pedersen
Industrial Marketing Management (2019) Vol. 86, pp. 180-190
Open Access | Times Cited: 609
Thomas Ritter, Carsten Lund Pedersen
Industrial Marketing Management (2019) Vol. 86, pp. 180-190
Open Access | Times Cited: 609
Social Media Adoption, Usage And Impact In Business-To-Business (B2B) Context: A State-Of-The-Art Literature Review
Yogesh K. Dwivedi, Elvira Ismagilova, Nripendra P. Rana, et al.
Information Systems Frontiers (2021) Vol. 25, Iss. 3, pp. 971-993
Open Access | Times Cited: 175
Yogesh K. Dwivedi, Elvira Ismagilova, Nripendra P. Rana, et al.
Information Systems Frontiers (2021) Vol. 25, Iss. 3, pp. 971-993
Open Access | Times Cited: 175
Strategic use of social media within business-to-business (B2B) marketing: A systematic literature review
Severina Cartwright, Hongfei Liu, Chris Raddats
Industrial Marketing Management (2021) Vol. 97, pp. 35-58
Open Access | Times Cited: 163
Severina Cartwright, Hongfei Liu, Chris Raddats
Industrial Marketing Management (2021) Vol. 97, pp. 35-58
Open Access | Times Cited: 163
AI and digitalization in relationship management: Impact of adopting AI-embedded CRM system
Sheshadri Chatterjee, Ranjan Chaudhuri, Demetris Vrontis
Journal of Business Research (2022) Vol. 150, pp. 437-450
Closed Access | Times Cited: 70
Sheshadri Chatterjee, Ranjan Chaudhuri, Demetris Vrontis
Journal of Business Research (2022) Vol. 150, pp. 437-450
Closed Access | Times Cited: 70
Real-time big data processing for instantaneous marketing decisions: A problematization approach
Abdul Jabbar, Pervaiz Akhtar, Samir Dani
Industrial Marketing Management (2019) Vol. 90, pp. 558-569
Open Access | Times Cited: 134
Abdul Jabbar, Pervaiz Akhtar, Samir Dani
Industrial Marketing Management (2019) Vol. 90, pp. 558-569
Open Access | Times Cited: 134
The adoption of technological innovations in a B2B context and its impact on firm performance: An ethical leadership perspective
Woon Leong Lin, Nick Yip, Jo Ann Ho, et al.
Industrial Marketing Management (2020) Vol. 89, pp. 61-71
Open Access | Times Cited: 132
Woon Leong Lin, Nick Yip, Jo Ann Ho, et al.
Industrial Marketing Management (2020) Vol. 89, pp. 61-71
Open Access | Times Cited: 132
Co-creating social media agility to build strong customer-firm relationships
Shu‐Hui Chuang
Industrial Marketing Management (2019) Vol. 84, pp. 202-211
Closed Access | Times Cited: 125
Shu‐Hui Chuang
Industrial Marketing Management (2019) Vol. 84, pp. 202-211
Closed Access | Times Cited: 125
Impact assessment of social media usage in B2B marketing: A review of the literature and a way forward
Nishant Tiwary, Rishi Kant Kumar, Shagun Sarraf, et al.
Journal of Business Research (2021) Vol. 131, pp. 121-139
Closed Access | Times Cited: 90
Nishant Tiwary, Rishi Kant Kumar, Shagun Sarraf, et al.
Journal of Business Research (2021) Vol. 131, pp. 121-139
Closed Access | Times Cited: 90
Collective engagement in organizational settings
Michael Kleinaltenkamp, Ingo Oswald Karpen, Carolin Plewa, et al.
Industrial Marketing Management (2019) Vol. 80, pp. 11-23
Closed Access | Times Cited: 79
Michael Kleinaltenkamp, Ingo Oswald Karpen, Carolin Plewa, et al.
Industrial Marketing Management (2019) Vol. 80, pp. 11-23
Closed Access | Times Cited: 79
Digital transformation in sales as an evolving process
Stefan Wengler, Gabriele Hildmann, Ulrich Vossebein
Journal of Business and Industrial Marketing (2021) Vol. 36, Iss. 4, pp. 599-614
Open Access | Times Cited: 70
Stefan Wengler, Gabriele Hildmann, Ulrich Vossebein
Journal of Business and Industrial Marketing (2021) Vol. 36, Iss. 4, pp. 599-614
Open Access | Times Cited: 70
Understanding misinformation and rumors that generated panic buying as a social practice during COVID-19 pandemic: evidence from Twitter, YouTube and focus group interviews
Muhammad Naeem, Wilson Ozuem
Information Technology and People (2021) Vol. 35, Iss. 7, pp. 2140-2166
Open Access | Times Cited: 65
Muhammad Naeem, Wilson Ozuem
Information Technology and People (2021) Vol. 35, Iss. 7, pp. 2140-2166
Open Access | Times Cited: 65
Examining the research on social media in business-to-business marketing with a focus on sales and the selling process
Bipul Kumar, Arun Sharma
Industrial Marketing Management (2022) Vol. 102, pp. 122-140
Closed Access | Times Cited: 45
Bipul Kumar, Arun Sharma
Industrial Marketing Management (2022) Vol. 102, pp. 122-140
Closed Access | Times Cited: 45
Customer Engagement in Sport: An Updated Review and Research Agenda
Heath McDonald, Rui Biscaia, Masayuki Yoshida, et al.
Journal of Sport Management (2022) Vol. 36, Iss. 3, pp. 289-304
Open Access | Times Cited: 40
Heath McDonald, Rui Biscaia, Masayuki Yoshida, et al.
Journal of Sport Management (2022) Vol. 36, Iss. 3, pp. 289-304
Open Access | Times Cited: 40
B2B eWOM on Alibaba: Signaling through online reviews in platform-based social exchange
Zsófia Tóth, Mona Mrad, Omar S. Itani, et al.
Industrial Marketing Management (2022) Vol. 104, pp. 226-240
Open Access | Times Cited: 40
Zsófia Tóth, Mona Mrad, Omar S. Itani, et al.
Industrial Marketing Management (2022) Vol. 104, pp. 226-240
Open Access | Times Cited: 40
Eliciting brand-related social media engagement: A conditional inference tree framework
Bruno Schivinski
Journal of Business Research (2019) Vol. 130, pp. 594-602
Closed Access | Times Cited: 69
Bruno Schivinski
Journal of Business Research (2019) Vol. 130, pp. 594-602
Closed Access | Times Cited: 69
“Just be there”
Maria Karampela, Ewelina Lacka, Graeme McLean
European Journal of Marketing (2020) Vol. 54, Iss. 6, pp. 1281-1303
Open Access | Times Cited: 54
Maria Karampela, Ewelina Lacka, Graeme McLean
European Journal of Marketing (2020) Vol. 54, Iss. 6, pp. 1281-1303
Open Access | Times Cited: 54
Social media in B2B sales: Why and when does salesperson social media usage affect salesperson performance?
Melanie Bowen, Christine Lai-Bennejean, Alexander Haas, et al.
Industrial Marketing Management (2021) Vol. 96, pp. 166-182
Closed Access | Times Cited: 54
Melanie Bowen, Christine Lai-Bennejean, Alexander Haas, et al.
Industrial Marketing Management (2021) Vol. 96, pp. 166-182
Closed Access | Times Cited: 54
The state of selling & sales management research: a review and future research agenda
Adam Rapp, Lisa Beeler
The Journal of Marketing Theory and Practice (2021) Vol. 29, Iss. 1, pp. 37-50
Closed Access | Times Cited: 46
Adam Rapp, Lisa Beeler
The Journal of Marketing Theory and Practice (2021) Vol. 29, Iss. 1, pp. 37-50
Closed Access | Times Cited: 46
Effects of social media brand-related content on fashion products buying behaviour – a moderated mediation model
Bruno Schivinski, Nicolas Pontes, Barbara Czarnecka, et al.
Journal of Product & Brand Management (2022) Vol. 31, Iss. 7, pp. 1047-1062
Open Access | Times Cited: 38
Bruno Schivinski, Nicolas Pontes, Barbara Czarnecka, et al.
Journal of Product & Brand Management (2022) Vol. 31, Iss. 7, pp. 1047-1062
Open Access | Times Cited: 38
Social media analytics for business-to-business marketing
Raj Agnihotri, Khashayar Afshar Bakeshloo, Sudha Mani
Industrial Marketing Management (2023) Vol. 115, pp. 110-126
Closed Access | Times Cited: 22
Raj Agnihotri, Khashayar Afshar Bakeshloo, Sudha Mani
Industrial Marketing Management (2023) Vol. 115, pp. 110-126
Closed Access | Times Cited: 22
Effectiveness of B2B social media marketing: The effect of message source and message content on social media engagement
M.S. Balaji, Abhishek Behl, Kokil Jain, et al.
Industrial Marketing Management (2023) Vol. 113, pp. 243-257
Open Access | Times Cited: 21
M.S. Balaji, Abhishek Behl, Kokil Jain, et al.
Industrial Marketing Management (2023) Vol. 113, pp. 243-257
Open Access | Times Cited: 21
Sales technology research: a review and future research agenda
Raj Agnihotri, Nawar N. Chaker, Riley Dugan, et al.
Journal of Personal Selling and Sales Management (2023) Vol. 43, Iss. 4, pp. 307-335
Closed Access | Times Cited: 18
Raj Agnihotri, Nawar N. Chaker, Riley Dugan, et al.
Journal of Personal Selling and Sales Management (2023) Vol. 43, Iss. 4, pp. 307-335
Closed Access | Times Cited: 18
Technology use in B2B sales: examining the extant literature and identifying future research opportunities using morphological analysis
Ashish Goel, Ashwin J. Baliga, Deva Rangarajan, et al.
Journal of Personal Selling and Sales Management (2024), pp. 1-17
Closed Access | Times Cited: 6
Ashish Goel, Ashwin J. Baliga, Deva Rangarajan, et al.
Journal of Personal Selling and Sales Management (2024), pp. 1-17
Closed Access | Times Cited: 6
Buffering B2B service failure: The role of customer engagement
Sean Sands, Colin Campbell, Carla Ferraro, et al.
Industrial Marketing Management (2022) Vol. 103, pp. 47-60
Open Access | Times Cited: 24
Sean Sands, Colin Campbell, Carla Ferraro, et al.
Industrial Marketing Management (2022) Vol. 103, pp. 47-60
Open Access | Times Cited: 24
Value co-creation in business-to-business context: A bibliometric analysis using HistCite and VOS viewer
Fawad Ullah, Shen Lei, Syed Hamad Hassan Shah
Frontiers in Psychology (2023) Vol. 13
Open Access | Times Cited: 16
Fawad Ullah, Shen Lei, Syed Hamad Hassan Shah
Frontiers in Psychology (2023) Vol. 13
Open Access | Times Cited: 16