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OpenAlex Citation Counts

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OpenAlex is a bibliographic catalogue of scientific papers, authors and institutions accessible in open access mode, named after the Library of Alexandria. It's citation coverage is excellent and I hope you will find utility in this listing of citing articles!

If you click the article title, you'll navigate to the article, as listed in CrossRef. If you click the Open Access links, you'll navigate to the "best Open Access location". Clicking the citation count will open this listing for that article. Lastly at the bottom of the page, you'll find basic pagination options.

Requested Article:

Salesperson communication effectiveness in a digital sales interaction
Neeraj Bharadwaj, Garrett M. Shipley
Industrial Marketing Management (2020) Vol. 90, pp. 106-112
Closed Access | Times Cited: 82

Showing 1-25 of 82 citing articles:

Artificial intelligence – challenges and opportunities for international HRM: a review and research agenda
Pawan Budhwar, Ashish Malik, M. T. Thedushika De Silva, et al.
The International Journal of Human Resource Management (2022) Vol. 33, Iss. 6, pp. 1065-1097
Open Access | Times Cited: 360
Examining artificial intelligence (AI) technologies in marketing via a global lens: Current trends and future research opportunities
Praveen K. Kopalle, Manish Gangwar, Andreas Kaplan, et al.
International Journal of Research in Marketing (2021) Vol. 39, Iss. 2, pp. 522-540
Open Access | Times Cited: 161
Artificial intelligence: The light and the darkness
Dhruv Grewal, Abhijit Guha, Cinthia B. Satornino, et al.
Journal of Business Research (2021) Vol. 136, pp. 229-236
Closed Access | Times Cited: 140
A New Livestream Retail Analytics Framework to Assess the Sales Impact of Emotional Displays
Neeraj Bharadwaj, Michel Ballings, P. A. Naik, et al.
Journal of Marketing (2021) Vol. 86, Iss. 1, pp. 27-47
Closed Access | Times Cited: 106
Artificial intelligence-generated virtual influencer: Examining the effects of emotional display on user engagement
Chung-En Yu, Astrid Dickinger, Kevin Kam Fung So, et al.
Journal of Retailing and Consumer Services (2023) Vol. 76, pp. 103560-103560
Open Access | Times Cited: 85
Customer evangelists: Elevating hospitality through digital competence, brand image, and corporate social responsibility
Mahnaz Mansoor, Justin Paul, Tariq Iqbal Khan, et al.
International Journal of Hospitality Management (2025) Vol. 126, pp. 104085-104085
Open Access | Times Cited: 2
The impact of digital transformation on salespeople: an empirical investigation using the JD-R model
Paolo Guenzi, Edwin J. Nijssen
Journal of Personal Selling and Sales Management (2021) Vol. 41, Iss. 2, pp. 130-149
Open Access | Times Cited: 86
Practical insights for sales force digitalization success
Andris A. Zoltners, Prabhakant Sinha, Dharmendra Sahay, et al.
Journal of Personal Selling and Sales Management (2021) Vol. 41, Iss. 2, pp. 87-102
Closed Access | Times Cited: 60
Applications of artificial intelligence in B2B marketing: Challenges and future directions
Masoud Moradi, Mayukh Dass
Industrial Marketing Management (2022) Vol. 107, pp. 300-314
Closed Access | Times Cited: 58
B2B eWOM on Alibaba: Signaling through online reviews in platform-based social exchange
Zsófia Tóth, Mona Mrad, Omar S. Itani, et al.
Industrial Marketing Management (2022) Vol. 104, pp. 226-240
Open Access | Times Cited: 40
How does big data affect organizational financial performance in turbulent markets? The role of customer-linking and selling capabilities
Omar S. Itani, Ashish Kalra, Amin Rostami
Technological Forecasting and Social Change (2024) Vol. 201, pp. 123221-123221
Closed Access | Times Cited: 12
Exploring the role of relationship management and relationship quality in B2B: empirical insights and future research directions
Flevy Lasrado, Park Thaichon, Munyaradzi W. Nyadzayo
Journal of Business and Industrial Marketing (2022) Vol. 38, Iss. 5, pp. 1055-1086
Closed Access | Times Cited: 36
Digital selling: organizational and managerial influences for frontline readiness and effectiveness
Ryan Mullins, Raj Agnihotri
Journal of the Academy of Marketing Science (2022) Vol. 50, Iss. 4, pp. 800-821
Closed Access | Times Cited: 34
How the digital transformation from COVID-19 affected the relational approaches in B2B
Daniela Corsaro, Valerio D’Amico
Journal of Business and Industrial Marketing (2022) Vol. 37, Iss. 10, pp. 2095-2115
Closed Access | Times Cited: 30
Leveraging online selling through social media influencers
Saleh Shuqair, Raffaele Filieri, Giampaolo Viglia, et al.
Journal of Business Research (2023) Vol. 171, pp. 114391-114391
Open Access | Times Cited: 22
Collaboration with machines in B2B marketing: Overcoming managers' aversion to AI-CRM with explainability
Piotr Gaczek, Grzegorz Leszczyński, Amira Mouakher
Industrial Marketing Management (2023) Vol. 115, pp. 127-142
Open Access | Times Cited: 19
A systematic review of customer behavior in business-to-business markets and agenda for future research
Ricardo Godinho Bilro, Sandra María Correia Loureiro, Pedro Henrique Pais Corrêa Souto
Journal of Business and Industrial Marketing (2023) Vol. 38, Iss. 13, pp. 122-142
Open Access | Times Cited: 18
The impact of digital tools on sales-marketing interactions and perceptions
Wim G. Biemans
Industrial Marketing Management (2023) Vol. 115, pp. 395-407
Open Access | Times Cited: 18
The triggers and consequences of digital sales: a systematic literature review
Heiko Fischer, Sven Seidenstricker, Jens Poeppelbuss
Journal of Personal Selling and Sales Management (2022) Vol. 43, Iss. 1, pp. 5-23
Closed Access | Times Cited: 26
Machine Learning and Marketing: A Systematic Literature Review
Vannessa Duarte, Sergio Zúñiga-Jara, Sergio Contreras
IEEE Access (2022) Vol. 10, pp. 93273-93288
Open Access | Times Cited: 25
The sales-marketing interface: A systematic literature review and directions for future research
Wim G. Biemans, Avinash Malshe, Jeff S. Johnson
Industrial Marketing Management (2022) Vol. 102, pp. 324-337
Open Access | Times Cited: 23
Boosting eCommerce sales with livestreaming in B2B marketplace: A perspective on live streamers’ competencies
Miyan Liao, Jiaming Fang, Lintong Han, et al.
Journal of Business Research (2023) Vol. 167, pp. 114167-114167
Closed Access | Times Cited: 15
Salesperson rapport: a literature review and research agenda for an evolving digital sales process
Valerie Good, Stephanie M. Mangus, Ellen Bolman Pullins
Journal of Personal Selling and Sales Management (2023) Vol. 43, Iss. 4, pp. 245-269
Closed Access | Times Cited: 13
Generating “Accurate” Online Reviews: Augmenting a Transformer-Based Approach with Structured Predictions
Prasad Vana, Praveen K. Kopalle, Pradeep Pachigolla, et al.
SSRN Electronic Journal (2024)
Closed Access | Times Cited: 4
Communicating with B2B buyers after “Dropping the Ball”: Using digital and non-digital communication formats to recover from salesperson transgressions
Stephanie M. Mangus, Huanhuan Shi, Judith Anne Garretson Folse, et al.
International Journal of Research in Marketing (2024) Vol. 41, Iss. 2, pp. 194-219
Closed Access | Times Cited: 4
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