OpenAlex is a bibliographic catalogue of scientific papers, authors and institutions accessible in open access mode, named after the Library of Alexandria. It's citation coverage is excellent and I hope you will find utility in this listing of citing articles!
If you click the article title, you'll navigate to the article, as listed in CrossRef. If you click the Open Access links, you'll navigate to the "best Open Access location". Clicking the citation count will open this listing for that article. Lastly at the bottom of the page, you'll find basic pagination options.
Requested Article:
What impacts customer experience for B2B enterprises on using AI-enabled chatbots? Insights from Big data analytics
Amit Kushwaha, Prashant Kumar, Arpan Kumar Kar
Industrial Marketing Management (2021) Vol. 98, pp. 207-221
Closed Access | Times Cited: 164
Amit Kushwaha, Prashant Kumar, Arpan Kumar Kar
Industrial Marketing Management (2021) Vol. 98, pp. 207-221
Closed Access | Times Cited: 164
Showing 1-25 of 164 citing articles:
How can artificial intelligence impact sustainability: A systematic literature review
Arpan Kumar Kar, Shweta Kumari Choudhary, Vinay Singh
Journal of Cleaner Production (2022) Vol. 376, pp. 134120-134120
Closed Access | Times Cited: 184
Arpan Kumar Kar, Shweta Kumari Choudhary, Vinay Singh
Journal of Cleaner Production (2022) Vol. 376, pp. 134120-134120
Closed Access | Times Cited: 184
How can we manage biases in artificial intelligence systems – A systematic literature review
P. S. Varsha
International Journal of Information Management Data Insights (2023) Vol. 3, Iss. 1, pp. 100165-100165
Open Access | Times Cited: 116
P. S. Varsha
International Journal of Information Management Data Insights (2023) Vol. 3, Iss. 1, pp. 100165-100165
Open Access | Times Cited: 116
The impact of artificial intelligence capabilities on servitization: The moderating role of absorptive capacity-A dynamic capabilities perspective
Mohamad Abou-Foul, J. Ruiz-Alba, Pablo J. López-Tenorio
Journal of Business Research (2022) Vol. 157, pp. 113609-113609
Closed Access | Times Cited: 103
Mohamad Abou-Foul, J. Ruiz-Alba, Pablo J. López-Tenorio
Journal of Business Research (2022) Vol. 157, pp. 113609-113609
Closed Access | Times Cited: 103
Adoption of artificial intelligence (AI) based employee experience (EEX) chatbots
Rajasshrie Pillai, Yamini Ghanghorkar, Brijesh Sivathanu, et al.
Information Technology and People (2023) Vol. 37, Iss. 1, pp. 449-478
Closed Access | Times Cited: 88
Rajasshrie Pillai, Yamini Ghanghorkar, Brijesh Sivathanu, et al.
Information Technology and People (2023) Vol. 37, Iss. 1, pp. 449-478
Closed Access | Times Cited: 88
Unravelling the Impact of Generative Artificial Intelligence (GAI) in Industrial Applications: A Review of Scientific and Grey Literature
Arpan Kumar Kar, P. S. Varsha, Shivakami Rajan
Global Journal of Flexible Systems Management (2023) Vol. 24, Iss. 4, pp. 659-689
Closed Access | Times Cited: 86
Arpan Kumar Kar, P. S. Varsha, Shivakami Rajan
Global Journal of Flexible Systems Management (2023) Vol. 24, Iss. 4, pp. 659-689
Closed Access | Times Cited: 86
Marketing analytics capability, artificial intelligence adoption, and firms' competitive advantage: Evidence from the manufacturing industry
Md Afnan Hossain, Raj Agnihotri, Md Rifayat Islam Rushan, et al.
Industrial Marketing Management (2022) Vol. 106, pp. 240-255
Closed Access | Times Cited: 77
Md Afnan Hossain, Raj Agnihotri, Md Rifayat Islam Rushan, et al.
Industrial Marketing Management (2022) Vol. 106, pp. 240-255
Closed Access | Times Cited: 77
Virtual agents and flow experience: An empirical examination of AI-powered chatbots
Abdullah M. Baabdullah, Ali Abdallah Alalwan, Raed Algharabat, et al.
Technological Forecasting and Social Change (2022) Vol. 181, pp. 121772-121772
Open Access | Times Cited: 75
Abdullah M. Baabdullah, Ali Abdallah Alalwan, Raed Algharabat, et al.
Technological Forecasting and Social Change (2022) Vol. 181, pp. 121772-121772
Open Access | Times Cited: 75
Social companionship with artificial intelligence: Recent trends and future avenues
Rijul Chaturvedi, Sanjeev Verma, Ronnie Das, et al.
Technological Forecasting and Social Change (2023) Vol. 193, pp. 122634-122634
Open Access | Times Cited: 65
Rijul Chaturvedi, Sanjeev Verma, Ronnie Das, et al.
Technological Forecasting and Social Change (2023) Vol. 193, pp. 122634-122634
Open Access | Times Cited: 65
Exploring users' adoption intentions of intelligent virtual assistants in financial services: An anthropomorphic perspectives and socio-psychological perspectives
Abidemi Emmanuel Adeniyi, Vivek Sharma
Computers in Human Behavior (2023) Vol. 148, pp. 107912-107912
Closed Access | Times Cited: 55
Abidemi Emmanuel Adeniyi, Vivek Sharma
Computers in Human Behavior (2023) Vol. 148, pp. 107912-107912
Closed Access | Times Cited: 55
Unravelling the techno-functional building blocks of metaverse ecosystems – A review and research agenda
Arpan Kumar Kar, P S Varsha
International Journal of Information Management Data Insights (2023) Vol. 3, Iss. 2, pp. 100176-100176
Open Access | Times Cited: 54
Arpan Kumar Kar, P S Varsha
International Journal of Information Management Data Insights (2023) Vol. 3, Iss. 2, pp. 100176-100176
Open Access | Times Cited: 54
University students as early adopters of ChatGPT: Innovation Diffusion Study
Raghu Raman, Santanu Mandal, Payel Das, et al.
Research Square (Research Square) (2023)
Open Access | Times Cited: 52
Raghu Raman, Santanu Mandal, Payel Das, et al.
Research Square (Research Square) (2023)
Open Access | Times Cited: 52
What Determines AI Adoption in Companies? Mixed-Method Evidence
Aruna Polisetty, Debarun Chakraborty, G Sowmya, et al.
Journal of Computer Information Systems (2023) Vol. 64, Iss. 3, pp. 370-387
Closed Access | Times Cited: 48
Aruna Polisetty, Debarun Chakraborty, G Sowmya, et al.
Journal of Computer Information Systems (2023) Vol. 64, Iss. 3, pp. 370-387
Closed Access | Times Cited: 48
How Big Data Governance Meets Financial Decision-Making: Evidence from Banking Sector in Emerging Economies
Jamal Adel Sharairi, Seyed Ghasem Saatchi, Muhammad Yassein Rahahle, et al.
Studies in systems, decision and control (2024), pp. 1295-1311
Closed Access | Times Cited: 35
Jamal Adel Sharairi, Seyed Ghasem Saatchi, Muhammad Yassein Rahahle, et al.
Studies in systems, decision and control (2024), pp. 1295-1311
Closed Access | Times Cited: 35
Assessing the impact of AI-chatbot service quality on user e-brand loyalty through chatbot user trust, experience and electronic word of mouth
Muhammad Farrukh Shahzad, Shuo Xu, Xin An, et al.
Journal of Retailing and Consumer Services (2024) Vol. 79, pp. 103867-103867
Closed Access | Times Cited: 34
Muhammad Farrukh Shahzad, Shuo Xu, Xin An, et al.
Journal of Retailing and Consumer Services (2024) Vol. 79, pp. 103867-103867
Closed Access | Times Cited: 34
Enhancing trust in online grocery shopping through generative AI chatbots
Debarun Chakraborty, Arpan Kumar Kar, Smruti Patre, et al.
Journal of Business Research (2024) Vol. 180, pp. 114737-114737
Open Access | Times Cited: 33
Debarun Chakraborty, Arpan Kumar Kar, Smruti Patre, et al.
Journal of Business Research (2024) Vol. 180, pp. 114737-114737
Open Access | Times Cited: 33
Crafting the techno-functional blocks for Metaverse - A review and research agenda
Amar Johri, Anu Sayal, N Chaithra, et al.
International Journal of Information Management Data Insights (2024) Vol. 4, Iss. 1, pp. 100213-100213
Open Access | Times Cited: 31
Amar Johri, Anu Sayal, N Chaithra, et al.
International Journal of Information Management Data Insights (2024) Vol. 4, Iss. 1, pp. 100213-100213
Open Access | Times Cited: 31
What affects the promoting intention of mobile banking services? Insights from mining consumer reviews
Bibaswan Basu, M. P. Sebastian, Arpan Kumar Kar
Journal of Retailing and Consumer Services (2024) Vol. 77, pp. 103695-103695
Closed Access | Times Cited: 29
Bibaswan Basu, M. P. Sebastian, Arpan Kumar Kar
Journal of Retailing and Consumer Services (2024) Vol. 77, pp. 103695-103695
Closed Access | Times Cited: 29
How organizations can innovate with generative AI
Jonny Holmström, Noël Carroll
Business Horizons (2024)
Open Access | Times Cited: 29
Jonny Holmström, Noël Carroll
Business Horizons (2024)
Open Access | Times Cited: 29
Marketing Applications of Emerging Technologies
Mourad Aarabe, Nouhaila Ben Khizzou, Lhoussaine Alla, et al.
Advances in marketing, customer relationship management, and e-services book series (2024), pp. 23-47
Closed Access | Times Cited: 24
Mourad Aarabe, Nouhaila Ben Khizzou, Lhoussaine Alla, et al.
Advances in marketing, customer relationship management, and e-services book series (2024), pp. 23-47
Closed Access | Times Cited: 24
Unlocking the potential of AI: Enhancing consumer engagement in the beauty and cosmetic product purchases
Debarun Chakraborty, Aruna Polisetty, G Sowmya, et al.
Journal of Retailing and Consumer Services (2024) Vol. 79, pp. 103842-103842
Closed Access | Times Cited: 17
Debarun Chakraborty, Aruna Polisetty, G Sowmya, et al.
Journal of Retailing and Consumer Services (2024) Vol. 79, pp. 103842-103842
Closed Access | Times Cited: 17
Facilitators and Barriers of Artificial Intelligence Adoption in Business – Insights from Opinions Using Big Data Analytics
Arpan Kumar Kar, Amit Kushwaha
Information Systems Frontiers (2021) Vol. 25, Iss. 4, pp. 1351-1374
Closed Access | Times Cited: 97
Arpan Kumar Kar, Amit Kushwaha
Information Systems Frontiers (2021) Vol. 25, Iss. 4, pp. 1351-1374
Closed Access | Times Cited: 97
Examining the role of virtue ethics and big data in enhancing viable, sustainable, and digital supply chain performance
Surajit Bag, Muhammad Sabbir Rahman, Gautam Srivastava, et al.
Technological Forecasting and Social Change (2022) Vol. 186, pp. 122154-122154
Open Access | Times Cited: 62
Surajit Bag, Muhammad Sabbir Rahman, Gautam Srivastava, et al.
Technological Forecasting and Social Change (2022) Vol. 186, pp. 122154-122154
Open Access | Times Cited: 62
Assessing customer passion, commitment, and word-of-mouth intentions in digital assistant usage: The moderating role of technology anxiety
Daniel K. Maduku, Mercy Mpinganjira, Nripendra P. Rana, et al.
Journal of Retailing and Consumer Services (2022) Vol. 71, pp. 103208-103208
Open Access | Times Cited: 59
Daniel K. Maduku, Mercy Mpinganjira, Nripendra P. Rana, et al.
Journal of Retailing and Consumer Services (2022) Vol. 71, pp. 103208-103208
Open Access | Times Cited: 59
Understanding digital consumer: A review, synthesis, and future research agenda
Ayşegül Sağkaya Güngör, Tuğçe Ozansoy Çadırcı
International Journal of Consumer Studies (2022) Vol. 46, Iss. 5, pp. 1829-1858
Closed Access | Times Cited: 57
Ayşegül Sağkaya Güngör, Tuğçe Ozansoy Çadırcı
International Journal of Consumer Studies (2022) Vol. 46, Iss. 5, pp. 1829-1858
Closed Access | Times Cited: 57
Guest editorial: Artificial intelligence for B2B marketing: Challenges and opportunities
Yogesh K. Dwivedi, Yichuan Wang
Industrial Marketing Management (2022) Vol. 105, pp. 109-113
Open Access | Times Cited: 57
Yogesh K. Dwivedi, Yichuan Wang
Industrial Marketing Management (2022) Vol. 105, pp. 109-113
Open Access | Times Cited: 57
