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OpenAlex Citation Counts

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OpenAlex is a bibliographic catalogue of scientific papers, authors and institutions accessible in open access mode, named after the Library of Alexandria. It's citation coverage is excellent and I hope you will find utility in this listing of citing articles!

If you click the article title, you'll navigate to the article, as listed in CrossRef. If you click the Open Access links, you'll navigate to the "best Open Access location". Clicking the citation count will open this listing for that article. Lastly at the bottom of the page, you'll find basic pagination options.

Requested Article:

B2B customer journeys: Conceptualization and an integrative framework
Arttu Purmonen, Elina Jaakkola, Harri Terho
Industrial Marketing Management (2023) Vol. 113, pp. 74-87
Open Access | Times Cited: 32

Showing 1-25 of 32 citing articles:

Customer journey design in omnichannel retailing: Examining the effect of autonomy-competence-relatedness in brand relationship building
Lu Zheng, Yongfa Li
Journal of Retailing and Consumer Services (2024) Vol. 78, pp. 103776-103776
Closed Access | Times Cited: 11
Augmented and virtual reality in managing B2B customer experiences
Désirée A.C. Wieland, Björn Sven Ivens, Elizaveta Kutschma, et al.
Industrial Marketing Management (2024) Vol. 119, pp. 193-205
Open Access | Times Cited: 10
From buying centers to buying ecosystems: Advancing the B2B research journey
Michael Ehret, Wesley J. Johnston, Thomas Ritter
Industrial Marketing Management (2024) Vol. 117, pp. A10-A16
Closed Access | Times Cited: 7
Understanding B2B customer journeys for complex digital services: The case of cloud computing
Claas Terpoorten, Jan F. Klein, Katrin Merfeld
Industrial Marketing Management (2024) Vol. 119, pp. 178-192
Open Access | Times Cited: 4
Understanding and managing engagement journeys
Elina Jaakkola, Matthew Alexander
Journal of service management (2024) Vol. 35, Iss. 3, pp. 357-380
Open Access | Times Cited: 4
Customer experience management in B2B markets: CXM value propositions and archetypical CXM strategies
Jochen Wirtz, Christian Kowalkowski, Elina Jaakkola, et al.
Journal of Business Research (2025) Vol. 189, pp. 115165-115165
Open Access
Not quite alike: Supplier relationship management in B2B marketing and supply chain literature
Désirée A.C. Wieland, Björn Sven Ivens
Industrial Marketing Management (2025) Vol. 126, pp. 30-43
Open Access
Artificial Intelligence in Digital Marketing: Towards an Analytical Framework for Revealing and Mitigating Bias
C REED, Martín Wynn, Robin Bown
Big Data and Cognitive Computing (2025) Vol. 9, Iss. 2, pp. 40-40
Open Access
Toward a multilayered framework of privacy-related decision-making in B2B
Jan H. Schumann, Johanna Zimmermann, Lena Steinhoff, et al.
Journal of Business Research (2025) Vol. 190, pp. 115243-115243
Open Access
How to use emerging service technologies to enhance customer centricity in business-to-business contexts: A conceptual framework and research agenda
Nancy V. Wünderlich, Markus Blut, Christian Brock, et al.
Journal of Business Research (2025) Vol. 192, pp. 115284-115284
Open Access
Understanding Customer Responses to AI-Driven Personalized Journeys: Impacts on the Customer Experience
Kimberley Hardcastle, Lizette Vorster, David Brown
Journal of Advertising (2025), pp. 1-20
Open Access
Veranstaltungen als Touchpoints in der B2B Customer Jouney – Eine Analyse typenspezifischer Kommunikationsbedürfnisse und ihre Implikationen für das Veranstaltungsmanagement am Beispiel von B2B Messen
Melanie Stehr
Springer eBooks (2025), pp. 3-29
Closed Access
Experiential value of the augmented reality experience in business-to-business marketing: a stakeholder approach
Elodie Massa, Riadh Ladhari
Journal of Business and Industrial Marketing (2025)
Closed Access
Making of a social buyer: the role of knowledge capital authenticity and inter-firm communication in B2B sales situations
Priyavrat Sanyal, Rakesh Kumar Singh, Ramendra Singh
The Journal of Marketing Theory and Practice (2024), pp. 1-20
Closed Access | Times Cited: 3
Managing digitalized touchpoints in B2B customer journeys
Lisa Lundin, Daniel Kindström
Industrial Marketing Management (2024) Vol. 121, pp. 88-99
Open Access | Times Cited: 3
How business usage center members' self-concepts affect their perceptions and assessments in organizational usage processes
Maximilian Huber, Michael Kleinaltenkamp
Industrial Marketing Management (2023) Vol. 114, pp. 152-164
Closed Access | Times Cited: 5
Addressing the loss of exploratory innovation: the roles of organizational foresight and strategic orientation
Ruxin Zhang, Jun Lin, Suicheng Li, et al.
Journal of Business and Industrial Marketing (2023) Vol. 39, Iss. 13, pp. 27-48
Closed Access | Times Cited: 5
Relationship Management Between Consumers and Suppliers
Nuno Ferreira, Bruno Sousa, Paula Odete Fernandes
Advances in marketing, customer relationship management, and e-services book series (2024), pp. 298-323
Closed Access | Times Cited: 1
Customer experience management (CXM) and new product success: an empirical investigation
Gerard A. Athaide, Jason Q. Zhang, Richard R. Klink
European Journal of Innovation Management (2024)
Closed Access | Times Cited: 1
Buying centers and emerging developments: the SME perspective
Silvio Cardinali, Piyush Sharma, Elena Cedrola, et al.
Journal of Business and Industrial Marketing (2023) Vol. 39, Iss. 5, pp. 995-1007
Open Access | Times Cited: 3
"Looking to the Future and Learning Lessons from the Recent Past." Bibliometric Analysis of B2b Buying Behavior and Customer Value
Estrella Díaz, Rocío Carranza, Carlos Sánchez‐Camacho
(2024)
Closed Access
Role of Two-Way Asymmetrical Communication in Sustaining Public Relations
Samira Setoutah, Riadh Jeljeli, Faycal Farhi, et al.
Emerging Science Journal (2024) Vol. 8, Iss. 3, pp. 1136-1152
Open Access
Challenges and opportunities in the digitalization of the B2B customer journey
Svante Andersson, Ulf Aagerup, Lisa Svensson, et al.
Journal of Business and Industrial Marketing (2024) Vol. 39, Iss. 13, pp. 160-174
Open Access
Artificial intelligence advancements in procurement: transforming organizational buying behavior
Talai Osmonbekov, Wesley J. Johnston, Naveen Donthu
Journal of Business and Industrial Marketing (2024)
Closed Access
Kommunikationsmuster als Kompass für Sales Innovation
Melanie Stehr
Springer eBooks (2024), pp. 199-216
Closed Access
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