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OpenAlex Citation Counts

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OpenAlex is a bibliographic catalogue of scientific papers, authors and institutions accessible in open access mode, named after the Library of Alexandria. It's citation coverage is excellent and I hope you will find utility in this listing of citing articles!

If you click the article title, you'll navigate to the article, as listed in CrossRef. If you click the Open Access links, you'll navigate to the "best Open Access location". Clicking the citation count will open this listing for that article. Lastly at the bottom of the page, you'll find basic pagination options.

Requested Article:

Determining important attributes for assessing the attractiveness of airlines
Diego R. Medina‐Muñoz, Rita D. Medina‐Muñoz, Miguel Ángel Suárez-Cabrera
Journal of Air Transport Management (2018) Vol. 70, pp. 45-56
Closed Access | Times Cited: 46

Showing 1-25 of 46 citing articles:

Voice of airline passenger: A text mining approach to understand customer satisfaction
Eren Sezgen, Keith Mason, Robert N. Mayer
Journal of Air Transport Management (2019) Vol. 77, pp. 65-74
Open Access | Times Cited: 169
The impact of service quality and price on passengers' loyalty towards low-cost airlines: The Southeast Asia perspective
Chao Shen, Yazkhiruni Yahya
Journal of Air Transport Management (2020) Vol. 91, pp. 101966-101966
Closed Access | Times Cited: 101
Examining nonlinear and interaction effects of multiple determinants on airline travel satisfaction
Kun Gao, Ying Yang, Xiaobo Qu
Transportation Research Part D Transport and Environment (2021) Vol. 97, pp. 102957-102957
Closed Access | Times Cited: 43
Modeling Airline Crisis Management Capability: Brand attitude, brand credibility and intention
Grace Hsiu-Ying Kao, Stephen W. Wang, Jillian Dawes Farquhar
Journal of Air Transport Management (2020) Vol. 89, pp. 101894-101894
Open Access | Times Cited: 44
Service quality in airport hotel chains through the lens of online reviewers
Sérgio Moro, Rui J. Lopes, Joaquim Esmerado, et al.
Journal of Retailing and Consumer Services (2020) Vol. 56, pp. 102193-102193
Open Access | Times Cited: 35
Identification of opinion trends using sentiment analysis of airlines passengers' reviews
Siavash Farzadnia, Iman Raeesi Vanani
Journal of Air Transport Management (2022) Vol. 103, pp. 102232-102232
Closed Access | Times Cited: 20
Focusing on the big picture while observing the concerns of both managers and passengers in the post-covid era
Simge Samancı, Kumru Didem Atalay, Feride Bahar Işın
Journal of Air Transport Management (2020) Vol. 90, pp. 101970-101970
Closed Access | Times Cited: 30
Exploring passengers’ choices in the event of denied boarding compensation
Tsung-Hsien Tsai, Chien‐Min Chen
Transport Policy (2025)
Closed Access
A Robust, Multi-Criteria Customer Satisfaction Analysis Framework for Airline Service Provider Evaluation
Athanasios P. Vavatsikos, Anastasia S. Saridou, Antonios Mavridis, et al.
Information (2025) Vol. 16, Iss. 4, pp. 272-272
Open Access
Decoding Airline Passenger Sentiment Dynamics Using Transformer‐Based Models and Time‐Series Clustering
Carmen Kar Hang Lee, Yu‐Chung Tsao
International Journal of Tourism Research (2025) Vol. 27, Iss. 2
Closed Access
Cruise Travelers’ Service Perceptions: A Critical Content Analysis
Hüseyin Araslı, Mehmet Bahrı Saydam, Hasan Kılıç
Sustainability (2020) Vol. 12, Iss. 17, pp. 6702-6702
Open Access | Times Cited: 26
Evaluating drivers of profitability for airlines in Latin America: A case study of Copa Airlines
John F. O’Connell, Raquel Martinez Avellana, David Warnock-Smith, et al.
Journal of Air Transport Management (2020) Vol. 84, pp. 101727-101727
Open Access | Times Cited: 25
Determinants of travel satisfaction for commercial airlines: A data mining approach
Qiang Li, Ranzhe Jing, Xihua Zhu
Engineering Applications of Artificial Intelligence (2024) Vol. 133, pp. 108597-108597
Closed Access | Times Cited: 3
Key Determinants of Airline Loyalty Modeling in Thailand
Dissakoon Chonsalasin, Sajjakaj Jomnonkwao, Vatanavongs Ratanavaraha
Sustainability (2020) Vol. 12, Iss. 10, pp. 4165-4165
Open Access | Times Cited: 21
FIPIA with information entropy: A new hybrid method to assess airline service quality
Kumru Didem Atalay, Buket Atalay, Feride Bahar Işın
Journal of Air Transport Management (2019) Vol. 76, pp. 67-77
Closed Access | Times Cited: 21
Investigating the selected consequences of boreout among cabin crew
Osman M. Karatepe, Taegoo Terry Kim
Journal of Air Transport Management (2019) Vol. 82, pp. 101739-101739
Closed Access | Times Cited: 20
An online survey for the quality assessment of airlines' services
Maria Grazia Bellizzi, Laura Eboli, Gabriella Mazzulla
Research in Transportation Business & Management (2020) Vol. 37, pp. 100515-100515
Closed Access | Times Cited: 19
Classification trees for analysing highly educated people satisfaction with airlines’ services
Maria Grazia Bellizzi, Laura Eboli, Gabriella Mazzulla, et al.
Transport Policy (2021) Vol. 116, pp. 199-211
Closed Access | Times Cited: 16
Investigating Airline Service Quality from a Business Traveller Perspective through the Integration of the Kano Model and Importance–Satisfaction Analysis
Patricia Lippitt, Nadine Itani, John F. O’Connell, et al.
Sustainability (2023) Vol. 15, Iss. 8, pp. 6578-6578
Open Access | Times Cited: 7
Passengers’ Expectations on Airlines’ Services: Design of a Stated Preference Survey and Preliminary Outcomes
Maria Grazia Bellizzi, Luigi dell’Olio, Laura Eboli, et al.
Sustainability (2020) Vol. 12, Iss. 11, pp. 4707-4707
Open Access | Times Cited: 15
Sustainable Development Strategy of Low-Cost Airlines: Empirical Evidence for Indonesia Based on Analysis of Passenger Loyalty
Arief Kusuma Among Praja, Rian Adi Septiawan, Tantri Yanuar Rahmat Syah, et al.
Sustainability (2023) Vol. 15, Iss. 3, pp. 2093-2093
Open Access | Times Cited: 4
An empirical assessment of willingness to accept “low-cost” air transport services: Evidence from the Middle East
Sanaz Vatankhah, Mansour Zarra‐Nezhad, Ghanbar Amirnejad
Journal of Tourism and Services (2019) Vol. 10, Iss. 18, pp. 79-103
Open Access | Times Cited: 11
A Robust Multicriteria Customers Satisfaction Analysis Framework for Airline Services Providers Evaluation
Athanasios P. Vavatsikos, Anastasia S. Saridou, Antonios Mavridis, et al.
(2024)
Closed Access | Times Cited: 1
Voice in Words: A Mixed-Method Approach for Decoding Digital Footprints Using Online Reviews
Gowhar Rasool, Anjali Pathania
Journal of Quality Assurance in Hospitality & Tourism (2022) Vol. 24, Iss. 6, pp. 1014-1045
Closed Access | Times Cited: 6
The role of onboard experiencescape and social interaction in the formation of ferry passengers’ emotions
Angelos Pantouvakis, Anastasia Gerou
WMU Journal of Maritime Affairs (2023) Vol. 22, Iss. 3, pp. 365-384
Closed Access | Times Cited: 3
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