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OpenAlex Citation Counts

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OpenAlex is a bibliographic catalogue of scientific papers, authors and institutions accessible in open access mode, named after the Library of Alexandria. It's citation coverage is excellent and I hope you will find utility in this listing of citing articles!

If you click the article title, you'll navigate to the article, as listed in CrossRef. If you click the Open Access links, you'll navigate to the "best Open Access location". Clicking the citation count will open this listing for that article. Lastly at the bottom of the page, you'll find basic pagination options.

Requested Article:

Influence of innovation capability and customer experience on reputation and loyalty
Pantea Foroudi, Zhongqi Jin, Suraksha Gupta, et al.
Journal of Business Research (2016) Vol. 69, Iss. 11, pp. 4882-4889
Open Access | Times Cited: 206

Showing 1-25 of 206 citing articles:

Green product innovation, green dynamic capability, and competitive advantage: Evidence from Chinese manufacturing enterprises
Lu Qiu, Xiaowen Jie, Yanan Wang, et al.
Corporate Social Responsibility and Environmental Management (2019) Vol. 27, Iss. 1, pp. 146-165
Closed Access | Times Cited: 403
A Self‐Tuning Model for Smart Manufacturing SMEs: Effects on Digital Innovation
Manlio Del Giudice, Veronica Scuotto, Armando Papa, et al.
Journal of Product Innovation Management (2020) Vol. 38, Iss. 1, pp. 68-89
Open Access | Times Cited: 253
Perceptional components of brand equity: Configuring the Symmetrical and Asymmetrical Paths to brand loyalty and brand purchase intention
Pantea Foroudi, Zhongqi Jin, Suraksha Gupta, et al.
Journal of Business Research (2018) Vol. 89, pp. 462-474
Open Access | Times Cited: 204
User experience in personalized online shopping: a fuzzy-set analysis
Ilias O. Pappas
European Journal of Marketing (2018) Vol. 52, Iss. 7/8, pp. 1679-1703
Open Access | Times Cited: 165
Enhancing university brand image and reputation through customer value co-creation behaviour
Pantea Foroudi, Qionglei Yu, Suraksha Gupta, et al.
Technological Forecasting and Social Change (2018) Vol. 138, pp. 218-227
Open Access | Times Cited: 164
Exploring the role of personality, trust, and privacy in customer experience performance during voice shopping: Evidence from SEM and fuzzy set qualitative comparative analysis
Ransome Epie Bawack, Samuel Fosso Wamba, Kévin Carillo
International Journal of Information Management (2021) Vol. 58, pp. 102309-102309
Open Access | Times Cited: 150
Effects of innovation strategies on export performance: New empirical evidence from developing market firms
Jude N. Edeh, Divine Ndubuisi Obodoechi, Encarnación Ramos Hidalgo
Technological Forecasting and Social Change (2020) Vol. 158, pp. 120167-120167
Closed Access | Times Cited: 142
Digital technology and marketing management capability: achieving growth in SMEs
Pantea Foroudi, Suraksha Gupta, Alireza Nazarian, et al.
Qualitative Market Research An International Journal (2017) Vol. 20, Iss. 2, pp. 230-246
Open Access | Times Cited: 146
Recipes for achieving customer loyalty: A qualitative comparative analysis of the dimensions of customer experience
Sanja Peković, Sylvie Rolland
Journal of Retailing and Consumer Services (2020) Vol. 56, pp. 102171-102171
Closed Access | Times Cited: 110
Service innovation, corporate reputation and word-of-mouth in the banking sector
Sridhar Manohar, Amit Mittal, Sanjiv Marwah
Benchmarking An International Journal (2019) Vol. 27, Iss. 1, pp. 406-429
Closed Access | Times Cited: 109
Digital service innovation: a paradigm shift in technological innovation
Marco Opazo‐Basáez, Ferrán Vendrell-Herrero, Óscar F. Bustinza
Journal of service management (2021) Vol. 33, Iss. 1, pp. 97-120
Open Access | Times Cited: 102
Building consumer loyalty through e-shopping experiences: The mediating role of emotions
Silvia Cachero-Martínez, Rodolfo Vázquez‐Casielles
Journal of Retailing and Consumer Services (2021) Vol. 60, pp. 102481-102481
Closed Access | Times Cited: 100
Customer experience and brand loyalty in the full-service hotel sector: the role of brand affect
Jingjing Guan, Wanfei Wang, Zhigang Guo, et al.
International Journal of Contemporary Hospitality Management (2021) Vol. 33, Iss. 5, pp. 1620-1645
Open Access | Times Cited: 73
Organic green purchasing: Moderation of environmental protection emotion and price sensitivity
Rambabu Lavuri
Journal of Cleaner Production (2022) Vol. 368, pp. 133113-133113
Closed Access | Times Cited: 68
Mobile app vs. desktop browser platforms: the relationships among customer engagement, experience, relationship quality and loyalty intention
Imran Khan, Linda D. Hollebeek, Mobin Fatma, et al.
Journal of Marketing Management (2022) Vol. 39, Iss. 3-4, pp. 275-297
Open Access | Times Cited: 67
The effect of customer experience, customer satisfaction and word of mouth intention on customer loyalty: The moderating role of consumer demographics
Wilbert Manyanga, Charles Makanyeza, Zororo Muranda
Cogent Business & Management (2022) Vol. 9, Iss. 1
Open Access | Times Cited: 59
Enhancing competitive advantage and financial performance of consumer-goods SMEs in export markets: how do social capital and marketing innovation matter?
So Won Jeong, Jae‐Eun Chung
Asia Pacific Journal of Marketing and Logistics (2022) Vol. 35, Iss. 1, pp. 74-89
Closed Access | Times Cited: 57
Eco-innovation and sustainable business performance: perspectives of SMEs in Portugal and the UK
Fernando Almeida, Jahangir Wasim
Society and Business Review (2022) Vol. 18, Iss. 1, pp. 28-50
Closed Access | Times Cited: 46
What Shapes Innovation Capability in Micro-Enterprises? New-to-the-Market Product and Process Perspective
Maciej Zastempowski
Journal of Open Innovation Technology Market and Complexity (2022) Vol. 8, Iss. 1, pp. 59-59
Open Access | Times Cited: 42
Boosting Sustainability through Digital Transformation’s Domains and Resilience
Reihaneh Hajishirzi, Carlos J. Costa, Manuela Aparício
Sustainability (2022) Vol. 14, Iss. 3, pp. 1822-1822
Open Access | Times Cited: 40
Consumer Perceptions of Sustainable Development Goals: Conceptualization, Measurement and Contingent Effects
Pantea Foroudi, Reza Marvi, Maria Teresa Cuomo, et al.
British Journal of Management (2022) Vol. 34, Iss. 3, pp. 1157-1183
Open Access | Times Cited: 40
Understanding the factors affecting consumers’ behaviour when purchasing refurbished products: A chaordic perspective
Mansour Alyahya, Gomaa Agag, Meqbel Aliedan, et al.
Journal of Retailing and Consumer Services (2023) Vol. 75, pp. 103492-103492
Open Access | Times Cited: 31
Solving the product uncertainty hurdle in social commerce: The mediating role of seller uncertainty
Ahmad Samed Al‐Adwan, Husam Yaseen
International Journal of Information Management Data Insights (2023) Vol. 3, Iss. 1, pp. 100169-100169
Open Access | Times Cited: 30
Examining the Impact of Sensory Brand Experience on Brand Loyalty
Dongmei Zha, Pantea Foroudi, T.C. Melewar, et al.
Corporate Reputation Review (2024) Vol. 28, Iss. 1, pp. 14-42
Open Access | Times Cited: 9
Innovation Capabilities Decoded: Risks and Rewards in Small and Medium Enterprise Performance
Oleksiy Osiyevskyy, Kanhaiya Kumar Sinha, Galina Shirokova, et al.
European Management Journal (2025)
Open Access | Times Cited: 1
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