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OpenAlex is a bibliographic catalogue of scientific papers, authors and institutions accessible in open access mode, named after the Library of Alexandria. It's citation coverage is excellent and I hope you will find utility in this listing of citing articles!

If you click the article title, you'll navigate to the article, as listed in CrossRef. If you click the Open Access links, you'll navigate to the "best Open Access location". Clicking the citation count will open this listing for that article. Lastly at the bottom of the page, you'll find basic pagination options.

Requested Article:

The role of emotions and conflicting online reviews on consumers' purchase intentions
Carla Ruíz Mafé, Kalliopi Chatzipanagiotou, Rafael Currás Pérez
Journal of Business Research (2018) Vol. 89, pp. 336-344
Open Access | Times Cited: 140

Showing 1-25 of 140 citing articles:

The Effect of Electronic Word of Mouth Communications on Intention to Buy: A Meta-Analysis
Elvira Ismagilova, Emma Slade, Nripendra P. Rana, et al.
Information Systems Frontiers (2019) Vol. 22, Iss. 5, pp. 1203-1226
Open Access | Times Cited: 310
Pictorial content, sequence of conflicting online reviews and consumer decision-making: The stimulus-organism-response model revisited
José Enrique Bigné Alcañiz, Kalliopi Chatzipanagiotou, Carla Ruíz Mafé
Journal of Business Research (2020) Vol. 115, pp. 403-416
Open Access | Times Cited: 243
How do electronic word of mouth practices contribute to mobile banking adoption?
Amit Shankar, Charles Jebarajakirthy, Md Ashaduzzaman
Journal of Retailing and Consumer Services (2019) Vol. 52, pp. 101920-101920
Closed Access | Times Cited: 219
The Impact of Online Reviews on Consumers’ Purchasing Decisions: Evidence From an Eye-Tracking Study
Tao Chen, Premaratne Samaranayake, Cen Xiong-ying, et al.
Frontiers in Psychology (2022) Vol. 13
Open Access | Times Cited: 113
Effectiveness of Travel Social Media Influencers: A Case of Eco-Friendly Hotels
Payal S. Kapoor, M.S. Balaji, Yangyang Jiang, et al.
Journal of Travel Research (2021) Vol. 61, Iss. 5, pp. 1138-1155
Closed Access | Times Cited: 109
Effect of online review sentiment on product sales: The moderating role of review credibility perception
Qiang Wang, Wen Zhang, Jian Li, et al.
Computers in Human Behavior (2022) Vol. 133, pp. 107272-107272
Closed Access | Times Cited: 94
Investigating consumer purchase intention in online social media marketing: A case study of Tiktok
Wenyao Zhang, Wei Zhang, Tugrul Daım
Technology in Society (2023) Vol. 74, pp. 102289-102289
Closed Access | Times Cited: 49
Perspectives of Digital Marketing for the Restaurant Industry
Mohammad Badruddoza Talukder, Sanjeev Kumar, Iva Rani Das
Advances in media, entertainment and the arts (AMEA) book series (2024), pp. 118-134
Closed Access | Times Cited: 24
Understanding the impact of national culture differences on customers’ online social shopping behaviours
Gomaa Agag, Riyad Eid, Houyem Chaib Lababdi, et al.
Journal of Retailing and Consumer Services (2024) Vol. 79, pp. 103827-103827
Closed Access | Times Cited: 19
Investigating consumers’ online social shopping intention: An information processing perspective
Jen-Ruei Fu, I-Wei Lu, Jessica H.F. Chen, et al.
International Journal of Information Management (2020) Vol. 54, pp. 102189-102189
Closed Access | Times Cited: 132
Digital Transformation of Marketing Strategies during a Pandemic: Evidence from an Emerging Economy during COVID-19
Ganesh Dash, Debarun Chakraborty
Sustainability (2021) Vol. 13, Iss. 12, pp. 6735-6735
Open Access | Times Cited: 86
Factors influencing the intention to use electric cars in Brazil
Marina Buranelli de Oliveira, Hermes Moretti Ribeiro da Silva, Daniel Jugend, et al.
Transportation Research Part A Policy and Practice (2021) Vol. 155, pp. 418-433
Closed Access | Times Cited: 58
How Do Influencers Moderate Purchase Motives? An Application of S-O-R Model to Assess the Effects of Reviewers’ Rating on Online Purchase
Sudhir Rana, Sudin Bag, Indrajit Ghosal, et al.
Journal of Promotion Management (2023) Vol. 29, Iss. 8, pp. 1168-1197
Closed Access | Times Cited: 26
Impact of irritation and negative emotions on the performance of voice assistants: Netting dissatisfied customers’ perspectives
Shilpi Jain, Sriparna Basu, Arghya Ray, et al.
International Journal of Information Management (2023) Vol. 72, pp. 102662-102662
Closed Access | Times Cited: 25
How to win the green market? Exploring the satisfaction and sentiment of Chinese consumers based on text mining
Chuang Li, Yating Niu, Liping Wang
Computers in Human Behavior (2023) Vol. 148, pp. 107890-107890
Closed Access | Times Cited: 24
Less pains and more gains: an experimental study of the impact of price transparency of vacation packages on purchase intention
Lingyun Chu, Shizhen Bai, Feng Shi, et al.
Current Psychology (2025)
Open Access | Times Cited: 1
An exploration into the practice of online service failure and recovery strategies in the Balkans
Yllka Azemi, Wilson Ozuem, Kerry E. Howell, et al.
Journal of Business Research (2018) Vol. 94, pp. 420-431
Open Access | Times Cited: 79
This product works well (for me): The impact of first-person singular pronouns on online review helpfulness
Fang Wang, Sahar Karimi
Journal of Business Research (2019) Vol. 104, pp. 283-294
Closed Access | Times Cited: 65
The effect of emotions, eWOM quality and online review sequence on consumer intention to follow advice obtained from digital services
Carla Ruíz Mafé, José Enrique Bigné Alcañiz, Rafael Currás Pérez
Journal of service management (2020) Vol. 31, Iss. 3, pp. 465-487
Closed Access | Times Cited: 65
Online Review Helpfulness and Firms’ Financial Performance: An Empirical Study in a Service Industry
Marcello M. Mariani, Matteo Borghi
International Journal of Electronic Commerce (2020) Vol. 24, Iss. 4, pp. 421-449
Open Access | Times Cited: 64
Will You Ever Trust the Review Website Again? The Importance of Source Credibility
Jung‐Kuei Hsieh, Yijin Li
International Journal of Electronic Commerce (2020) Vol. 24, Iss. 2, pp. 255-275
Closed Access | Times Cited: 62
Determinants of hotel guests’ satisfaction from the perspective of online hotel reviewers
Zaid Alrawadıeh, Rob Law
International Journal of Culture Tourism and Hospitality Research (2019) Vol. 13, Iss. 1, pp. 84-97
Closed Access | Times Cited: 59
Examining the role of emotion in online consumer reviews of various attributes in the surprise box shopping model
Xun Xu
Decision Support Systems (2020) Vol. 136, pp. 113344-113344
Closed Access | Times Cited: 55
Social media brand engagement in the context of collaborative consumption: the case of AIRBNB
Bruno Schivinski, Daniela Langaro, Teresa Fernandes, et al.
Journal of Brand Management (2020) Vol. 27, Iss. 6, pp. 645-661
Open Access | Times Cited: 53
Are longer reviews always more helpful? Disentangling the interplay between review length and line of argumentation
Bernhard Lutz, Nicolas Pröllochs, Dirk Neumann
Journal of Business Research (2022) Vol. 144, pp. 888-901
Closed Access | Times Cited: 34
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