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OpenAlex Citation Counts

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OpenAlex is a bibliographic catalogue of scientific papers, authors and institutions accessible in open access mode, named after the Library of Alexandria. It's citation coverage is excellent and I hope you will find utility in this listing of citing articles!

If you click the article title, you'll navigate to the article, as listed in CrossRef. If you click the Open Access links, you'll navigate to the "best Open Access location". Clicking the citation count will open this listing for that article. Lastly at the bottom of the page, you'll find basic pagination options.

Requested Article:

The classification of online consumer reviews: A systematic literature review and integrative framework
Lili Zheng
Journal of Business Research (2021) Vol. 135, pp. 226-251
Closed Access | Times Cited: 63

Showing 1-25 of 63 citing articles:

Theory of planned behavior in consumer behavior research: A systematic literature review
Katarzyna Rozenkowska
International Journal of Consumer Studies (2023) Vol. 47, Iss. 6, pp. 2670-2700
Open Access | Times Cited: 47
Influencers' “organic” persuasion through electronic word of mouth: A case of sincerity over brains and beauty
Raffaele Filieri, Fulya Açikgöz, Chunyu Li, et al.
Psychology and Marketing (2022) Vol. 40, Iss. 2, pp. 347-364
Closed Access | Times Cited: 69
Digital Marketing Platforms and Customer Satisfaction: Identifying eWOM Using Big Data and Text Mining
Fotis Kitsios, Maria Kamariotou, Panagiotis Karanikolas, et al.
Applied Sciences (2021) Vol. 11, Iss. 17, pp. 8032-8032
Open Access | Times Cited: 67
Understanding digital consumer: A review, synthesis, and future research agenda
Ayşegül Sağkaya Güngör, Tuğçe Ozansoy Çadırcı
International Journal of Consumer Studies (2022) Vol. 46, Iss. 5, pp. 1829-1858
Closed Access | Times Cited: 57
Effects of Live Streaming Proneness, Engagement and Intelligent Recommendation on Users' Purchase Intention in Short Video Community: Take TikTok (DouYin) Online Courses as an Example
Shaofeng Wang, José Paulo Esperança, Qiao Wu
International Journal of Human-Computer Interaction (2022) Vol. 39, Iss. 15, pp. 3071-3083
Closed Access | Times Cited: 49
The potency of audiovisual attractiveness and influencer marketing: The road to customer behavioral engagement
Naeem Akhtar, Umar Iqbal Siddiqi, Ritika Gugnani, et al.
Journal of Retailing and Consumer Services (2024) Vol. 79, pp. 103807-103807
Closed Access | Times Cited: 9
Are longer reviews always more helpful? Disentangling the interplay between review length and line of argumentation
Bernhard Lutz, Nicolas Pröllochs, Dirk Neumann
Journal of Business Research (2022) Vol. 144, pp. 888-901
Closed Access | Times Cited: 34
Fake or credible? Antecedents and consequences of perceived credibility in exaggerated online reviews
Sergio Román, Isabel P. Riquelme, Dawn Iacobucci
Journal of Business Research (2022) Vol. 156, pp. 113466-113466
Open Access | Times Cited: 30
Unscrambling Customer Recommendations: A Novel LSTM Ensemble Approach in Airline Recommendation Prediction Using Online Reviews
Praphula Kumar Jain, Gautam Srivastava, Jerry Chun‐Wei Lin, et al.
IEEE Transactions on Computational Social Systems (2022) Vol. 9, Iss. 6, pp. 1777-1784
Closed Access | Times Cited: 29
Interaction between extrinsic and intrinsic online review cues: perspectives from cue utilization theory
Shobhit Kakaria, Aline Simonetti, José Enrique Bigné Alcañiz
Electronic Commerce Research (2023)
Open Access | Times Cited: 22
The importance of online customer reviews characteristics on remanufactured product sales: Evidence from the mobile phone market on Amazon.com
Mengfan Zhai, Xinyue Wang, Xijie Zhao
Journal of Retailing and Consumer Services (2023) Vol. 77, pp. 103677-103677
Closed Access | Times Cited: 20
Do Live Streaming and Online Consumer Reviews Jointly Affect Purchase Intention?
Chaoyong Qin, Xinyu Zeng, Shichang Liang, et al.
Sustainability (2023) Vol. 15, Iss. 8, pp. 6992-6992
Open Access | Times Cited: 19
Promoting university brand through student co-creation behaviors: the role of online brand posts
Thanh-Thu Vo, Quynh Hoa Le, Linh Duong
Journal of Trade Science (2024) Vol. 12, Iss. 1, pp. 60-79
Open Access | Times Cited: 6
What makes an online review credible? A systematic review of the literature and future research directions
K. Pooja, Pallavi Upadhyaya
Management Review Quarterly (2022) Vol. 74, Iss. 2, pp. 627-659
Open Access | Times Cited: 26
Examining how online store managers’ responses to negative reviews affect potential shoppers
Eugene Kim, Choong C. Lee, Jaeyoung An
Electronic Commerce Research (2024) Vol. 24, Iss. 2, pp. 863-900
Closed Access | Times Cited: 4
How do online reviews moderate effects of country image on product image and purchase intention: cases of Korean and US products in Vietnam
Ngoc Minh Nguyen, Hoang Huong Giang, Ngoc Thi Minh Vu, et al.
Asia-Pacific Journal of Business Administration (2024)
Closed Access | Times Cited: 4
Where We Rate: The Impact of Urban Characteristics on Digital Reviews and Ratings
Özge Öztürk, M A Hacar, Fatih Gülgen, et al.
Applied Sciences (2025) Vol. 15, Iss. 2, pp. 931-931
Open Access
The Effect of E-Commerce Reviews on Consumer Click and Purchase Behaviors: Evidence from Amazon Sellers
Fangqing Pu, Shuzhong Ma, Qingqing Liu, et al.
Emerging Markets Finance and Trade (2025), pp. 1-18
Closed Access
Does Negative Online Review Matter? An Investigation of Travel Consumers
K. Pooja, Pallavi Upadhyaya
International Journal of Consumer Studies (2025) Vol. 49, Iss. 2
Open Access
Digital care at home: Exploring the role of smart consumer devices
Louise Reid, Grace Sisel
Health & Place (2023) Vol. 80, pp. 102961-102961
Open Access | Times Cited: 10
The Influencers’ Attributes and Customer Purchase Intention: The Mediating Role of Customer Attitude Toward Brand
Xin Zhao, Zhiyan Xu, Fei Ding, et al.
SAGE Open (2024) Vol. 14, Iss. 2
Open Access | Times Cited: 3
Navigating the complexities of online opinion formation: An insight into consumer cognitive heuristics
Ruonan Zhang, Zhaoyang Yu, Weiran Yao
Journal of Retailing and Consumer Services (2024) Vol. 81, pp. 103966-103966
Closed Access | Times Cited: 3
Data-Driven Decision-Making to Rank Products According to Online Reviews and the Interdependencies Among Product Features
Jalil Heidary Dahooie, Romina Raafat, Ali Reza Qorbani, et al.
IEEE Transactions on Engineering Management (2023) Vol. 71, pp. 9150-9170
Closed Access | Times Cited: 8
How do signaling and reputation function as critical clues to e-commerce platform governance? Evidence from Chinese rice transaction data
Xintong Liang, Guangsi Li, Junkai Ma, et al.
Electronic Commerce Research (2024)
Closed Access | Times Cited: 3
THE ROLE OF ONLINE CONSUMER REVIEW, SOCIAL MEDIA ADVERTISEMENT AND INFLUENCER ENDORSEMENT ON PURCHASE INTENTION OF FASHION APPAREL DURING COVID-19
Aqilah Yaacob, Jen Ling Gan, Shamsuddin Yusuf
Journal of Content Community and Communication (2021) Vol. 14, Iss. 8, pp. 17-33
Closed Access | Times Cited: 20
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