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OpenAlex Citation Counts

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OpenAlex is a bibliographic catalogue of scientific papers, authors and institutions accessible in open access mode, named after the Library of Alexandria. It's citation coverage is excellent and I hope you will find utility in this listing of citing articles!

If you click the article title, you'll navigate to the article, as listed in CrossRef. If you click the Open Access links, you'll navigate to the "best Open Access location". Clicking the citation count will open this listing for that article. Lastly at the bottom of the page, you'll find basic pagination options.

Requested Article:

Let us talk about something: The evolution of e-WOM from the past to the future
Morteza Akbari, Pantea Foroudi, Rahime Zaman Fashami, et al.
Journal of Business Research (2022) Vol. 149, pp. 663-689
Closed Access | Times Cited: 61

Showing 1-25 of 61 citing articles:

Artificial intelligence in interactive marketing: a conceptual framework and research agenda
James W. Peltier, Andrew J. Dahl, John A. Schibrowsky
Journal of Research in Interactive Marketing (2023) Vol. 18, Iss. 1, pp. 54-90
Closed Access | Times Cited: 56
Modeling pathway linking mobile social media intensity to attitude towards electronic word-of-mouth and engagement: The significant role of social trust and perceived homophily
Hua Pang, Yuxin Qiao, Kaige Zhang
Technological Forecasting and Social Change (2023) Vol. 198, pp. 123023-123023
Closed Access | Times Cited: 49
Assessing the impact of AI-chatbot service quality on user e-brand loyalty through chatbot user trust, experience and electronic word of mouth
Muhammad Farrukh Shahzad, Shuo Xu, Xin An, et al.
Journal of Retailing and Consumer Services (2024) Vol. 79, pp. 103867-103867
Closed Access | Times Cited: 34
How e-WOM influences consumers' purchase intention towards private label brands on e-commerce platforms: Investigation through IAM (Information Adoption Model) and ELM (Elaboration Likelihood Model) Models
Sumit Kumar, Gyan Prakash, Bhumika Gupta, et al.
Technological Forecasting and Social Change (2022) Vol. 187, pp. 122199-122199
Closed Access | Times Cited: 45
Out of the way, human! Understanding post-adoption of last-mile delivery robots
Xin‐Jean Lim, Jennifer Yee‐Shan Chang, Jun‐Hwa Cheah, et al.
Technological Forecasting and Social Change (2024) Vol. 201, pp. 123242-123242
Open Access | Times Cited: 13
Impact of big data analytics on telecom companies' competitive advantage
Ali Ra’Ed Alshawawreh, Francisco Liébana‐Cabanillas, Francisco Javier Blanco-Encomienda
Technology in Society (2024) Vol. 76, pp. 102459-102459
Open Access | Times Cited: 11
The Sharing Economy: A Systematic Literature Review and Research Agenda
Maryam Khodayari, Morteza Akbari, Pantea Foroudi
International Journal of Consumer Studies (2025) Vol. 49, Iss. 1
Closed Access | Times Cited: 1
Echoes of Innovation: Exploring the Use of Voice Assistants to Boost Hotel Reputation
Fang Yang, Tianyu Ying, Xuling Liu
Journal of theoretical and applied electronic commerce research (2025) Vol. 20, Iss. 1, pp. 46-46
Open Access | Times Cited: 1
Environmental, social and governance issues in supply chains. A systematic review for strategic performance
Elisa Truant, Edoardo Borlatto, Edoardo Crocco, et al.
Journal of Cleaner Production (2023) Vol. 434, pp. 140024-140024
Open Access | Times Cited: 20
What? Why? When? How? Where? of Technology-Based Bibliometric Review
Shalini Sahni, Rahul Pratap Singh Kaurav
Emerald Publishing Limited eBooks (2023), pp. 79-101
Closed Access | Times Cited: 19
A Brief History of Service Innovation: The evolution of past, present, and future of service innovation
Nasrin Mahavarpour, Reza Marvi, Pantea Foroudi
Journal of Business Research (2023) Vol. 160, pp. 113795-113795
Open Access | Times Cited: 18
Evaluating the fairness of credit scoring models: A literature review on mortgage accessibility for under-reserved populations
Taiwo Inumidun Adegoke, Onyeka Chrisanctus Ofodile, Nneka Adaobi Ochuba, et al.
GSC Advanced Research and Reviews (2024) Vol. 18, Iss. 3, pp. 189-199
Open Access | Times Cited: 7
Four decades of negative word‐of‐mouth and negative electronic word‐of‐mouth: A morphological analysis
Dahlia Allwyn Ribeiro, Arti D. Kalro
International Journal of Consumer Studies (2023) Vol. 47, Iss. 6, pp. 2528-2552
Closed Access | Times Cited: 15
Synthesizing the customer experience concept: A multimodularity approach
Dongmei Zha, Reza Marvi, Pantea Foroudi
Journal of Business Research (2023) Vol. 167, pp. 114185-114185
Open Access | Times Cited: 14
The interplay of artificial intelligence, machine learning, and data analytics in digital marketing and promotions: a review and research agenda
Rituparna Basu, Mumu Aktar, Satish Kumar
Journal of Marketing Analytics (2024)
Closed Access | Times Cited: 5
How Disinformation Affects Sales: Examining the Advertising Campaign of a Socially Responsible Brand
Natalia Yannopoulou, Koblarp Chandrasapth, Xuemei Bian, et al.
Journal of Business Research (2024) Vol. 182, pp. 114789-114789
Open Access | Times Cited: 4
Diversified impact of electronic word-of-mouth (eWOM) on consumer communities: a developing country perspective
T. M. Wanigapura, T. P. S. R. Guruge, I. V. Kuruppu, et al.
DECISION (2025)
Closed Access
Co-Creation Experience of Indonesian Gen Z in Mobile Commerce
Muhammad Iqbal Firdaus, Cynthia Afriani Utama, Gita Gayatri, et al.
Jurnal Manajemen (2025) Vol. 29, Iss. 1, pp. 131-156
Open Access
A qualitative exploration of guest satisfaction with budget hotels from online review: the case of Indonesia
Wulan Permatasari, Dila Maghrifani, Amin Wibowo
Cogent Business & Management (2025) Vol. 12, Iss. 1
Open Access
Embracing the paradox of customer experiences in the hospitality and tourism industry
Dongmei Zha, Reza Marvi, Pantea Foroudi
International Journal of Management Reviews (2023) Vol. 26, Iss. 2, pp. 163-186
Open Access | Times Cited: 9
Artificial Intelligence in the Consumer Behavior Process in Business
Albérico Travassos Rosário
Advances in marketing, customer relationship management, and e-services book series (2024), pp. 39-73
Closed Access | Times Cited: 3
Impact of electronic word of mouth (e-WOM) on purchasing decisions: an empirical study
Krishna Roy, Ujjwal Kanti Paul, Saurabh Tiwari, et al.
Benchmarking An International Journal (2024)
Closed Access | Times Cited: 3
Working with robots: Trends and future directions
Siqi Wang, Weng Marc Lim, Jun‐Hwa Cheah, et al.
Technological Forecasting and Social Change (2024) Vol. 212, pp. 123648-123648
Open Access | Times Cited: 3
Electronic word-of-mouth (eWOM) and customer brand engagement (CBE): Do they really go hand-in-hand?
Mukta Srivastava, S Abhishek, Neeraj Pandey
Electronic Commerce Research (2023)
Closed Access | Times Cited: 9
REMOTE: First insights into assessing and evaluating remote learning practices in STEM
Martí Casadesús Fa, Josep Llach, Victor S. Matos, et al.
Procedia Computer Science (2024) Vol. 232, pp. 1172-1181
Open Access | Times Cited: 2
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