OpenAlex Citation Counts

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OpenAlex is a bibliographic catalogue of scientific papers, authors and institutions accessible in open access mode, named after the Library of Alexandria. It's citation coverage is excellent and I hope you will find utility in this listing of citing articles!

If you click the article title, you'll navigate to the article, as listed in CrossRef. If you click the Open Access links, you'll navigate to the "best Open Access location". Clicking the citation count will open this listing for that article. Lastly at the bottom of the page, you'll find basic pagination options.

Requested Article:

AI and digitalization in relationship management: Impact of adopting AI-embedded CRM system
Sheshadri Chatterjee, Ranjan Chaudhuri, Demetris Vrontis
Journal of Business Research (2022) Vol. 150, pp. 437-450
Closed Access | Times Cited: 69

Showing 1-25 of 69 citing articles:

Adoption of Digital Technologies by SMEs for Sustainability and Value Creation: Moderating Role of Entrepreneurial Orientation
Demetris Vrontis, Ranjan Chaudhuri, Sheshadri Chatterjee
Sustainability (2022) Vol. 14, Iss. 13, pp. 7949-7949
Open Access | Times Cited: 141

How does artificial intelligence impact human resources performance. evidence from a healthcare institution in the United Arab Emirates
Peigong Li, Anna Bastone, Talal Ali Mohamad, et al.
Journal of Innovation & Knowledge (2023) Vol. 8, Iss. 2, pp. 100340-100340
Open Access | Times Cited: 62

Artificial intelligence in interactive marketing: a conceptual framework and research agenda
James W. Peltier, Andrew J. Dahl, John A. Schibrowsky
Journal of Research in Interactive Marketing (2023) Vol. 18, Iss. 1, pp. 54-90
Closed Access | Times Cited: 56

Lights, Camera, Metaverse!
Aman Kumar, Amit Shankar, Abhishek Behl, et al.
Journal of Global Information Management (2023) Vol. 31, Iss. 8, pp. 1-20
Open Access | Times Cited: 33

Artificial intelligence capabilities, open innovation, and business performance – Empirical insights from multinational B2B companies
Saumyaranjan Sahoo, Satish Kumar, Naveen Donthu, et al.
Industrial Marketing Management (2023) Vol. 117, pp. 28-41
Closed Access | Times Cited: 28

A TOE-DCV approach to green supply chain adoption for sustainable operations in the semiconductor industry
Ranjan Chaudhuri, Bindu Singh, Amit Kumar Agrawal, et al.
International Journal of Production Economics (2024) Vol. 275, pp. 109327-109327
Open Access | Times Cited: 10

Artificial intelligence in supply chain management: A systematic literature review of empirical studies and research directions
Giovanna Culot, Matteo Podrecca, Guido Nassimbeni
Computers in Industry (2024) Vol. 162, pp. 104132-104132
Open Access | Times Cited: 9

Adoption of AI integrated partner relationship management (AI-PRM) in B2B sales channels: Exploratory study
Sheshadri Chatterjee, Ranjan Chaudhuri, Demetris Vrontis, et al.
Industrial Marketing Management (2023) Vol. 109, pp. 164-173
Open Access | Times Cited: 20

A Bibliometric Literature Review of Digital Supply Chain: Trends, Insights, and Future Directions
Manal Benatiya Andaloussi
SAGE Open (2024) Vol. 14, Iss. 2
Open Access | Times Cited: 6

Cognitive engagement with AI‐enabled technologies and value creation in healthcare
Pradeep Kumar, Demetris Vrontis, Fabiano Pallonetto
Journal of Consumer Behaviour (2023) Vol. 23, Iss. 2, pp. 389-404
Closed Access | Times Cited: 13

Achieving market performance via industry 4.0 enabled dynamic marketing capability, sustainable human resource management, and circular product design
Kirti Nayal, Rakesh D. Raut, Sachin Kumar Mangla, et al.
Industrial Marketing Management (2023) Vol. 115, pp. 86-98
Closed Access | Times Cited: 13

The Impact of AI-enabled CRM Systems on Organizational Competitive Advantage: A mixed-method approach using BERTopic and PLS-SEM
Joon Woo Yoo, Junsung Park, Heejun Park
Heliyon (2024) Vol. 10, Iss. 16, pp. e36392-e36392
Open Access | Times Cited: 5

Enhancing top managers' leadership with artificial intelligence: insights from a systematic literature review
Simone Bevilacqua, Jana Masárová, Francesco Antonio Perotti, et al.
Review of Managerial Science (2025)
Open Access

The Landscape of CRM Research: A Bibliometric Analysis of Key Trends and Future Directions
Shaista Jabeen
Journal of Relationship Marketing (2025), pp. 1-41
Closed Access

Deciphering the Mind of the CEO: Is Artificial Intelligence a Valuable Investment in Customer Acquisition?
Luis-Alfonso Maldonado-Canca, Juan-Pedro Cabrera-Sánchez, Sebastián Molinillo
International Journal of Human-Computer Interaction (2025), pp. 1-18
Closed Access

The Generativity Mindsets of Corporations: A New Perspective on Ecological Responsiveness
Huei-Ting Tsai, Chun-Te Chuang
Business Strategy and the Environment (2025)
Closed Access

Historical Perspectives on AI Applications in Business
Neeru Sidana, Ajay Sidana, Rohit Sood, et al.
Advances in finance, accounting, and economics book series (2025), pp. 165-198
Closed Access

Decision-making in information technology investments using synthetic control group analysis
Elena Shakina, Mariia Molodchik, Anna Daviy
Management Decision (2025)
Closed Access

Artificial Intelligence Applications in the B2B Sales Funnel
David Fehrenbach, Carolina Herrando, Benjamin Österle
Journal of Business-to-Business Marketing (2025), pp. 1-24
Closed Access

Exploring the artificial intelligence integration in top management team decision-making: an empirical analysis
Simone Bevilacqua, Alberto Ferraris, Roman Kozel, et al.
Business Process Management Journal (2025)
Closed Access

Artificial intelligence - partner relationships management for climate management in B2B firms to achieve sustainable competitiveness
Ashutosh Samadhiya, Anil Kumar, Sanjeev Yadav, et al.
Industrial Marketing Management (2023) Vol. 115, pp. 510-525
Closed Access | Times Cited: 9

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