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OpenAlex Citation Counts

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OpenAlex is a bibliographic catalogue of scientific papers, authors and institutions accessible in open access mode, named after the Library of Alexandria. It's citation coverage is excellent and I hope you will find utility in this listing of citing articles!

If you click the article title, you'll navigate to the article, as listed in CrossRef. If you click the Open Access links, you'll navigate to the "best Open Access location". Clicking the citation count will open this listing for that article. Lastly at the bottom of the page, you'll find basic pagination options.

Requested Article:

Classification of reviews of e-healthcare services to improve patient satisfaction: Insights from an emerging economy
Nikhil Dhakate, Rohit Joshi
Journal of Business Research (2023) Vol. 164, pp. 114015-114015
Open Access | Times Cited: 13

Showing 13 citing articles:

Emotional needs and service process optimization in combined medical and elder care: A TRIZ approach
An‐Jin Shie, En-Min Xu, Yunyu Wang, et al.
Technovation (2025) Vol. 143, pp. 103224-103224
Closed Access | Times Cited: 1
Transforming Medical Tourism Through an Integrated Business Intelligence Platform
Md. Ashrafuzzaman, Rabita Rahman Era, Saira Binte Awal, et al.
Advances in business information systems and analytics book series (2024), pp. 233-266
Closed Access | Times Cited: 4
Knowledge mapping of online healthcare: An interdisciplinary visual analysis using VOSviewer and CiteSpace
Xue Ding, Dagang Lü, Rong Wei, et al.
Digital Health (2025) Vol. 11
Open Access
Measuring the impact of healthcare service quality of hospitals on customer satisfaction
Ririn Wulandari, I Putu Doddy, Lasmi Indaryani
Corporate and Business Strategy Review (2024) Vol. 5, Iss. 1, special Issue, pp. 336-345
Open Access | Times Cited: 3
Improving customer satisfaction in the hotel industry by fusing multi-source user-generated content: An integration method based on the heuristic-systematic model and evidence theory
Yu-Mei Ma, Mingyang Li, Pingping Cao
Applied Intelligence (2024) Vol. 54, Iss. 17-18, pp. 8719-8744
Closed Access | Times Cited: 3
A Fuzzy Synthetic Evaluation Approach to Assess Usefulness of Reviews by considering Bias Inherited in Sentiments and Articulacy
Dimitrios K. Kardaras, Christos Troussas, Stavroula Barbounaki, et al.
(2024)
Open Access | Times Cited: 1
A Fuzzy Synthetic Evaluation Approach to Assess Usefulness of Tourism Reviews by Considering Bias Identified in Sentiments and Articulacy
Dimitrios K. Kardaras, Christos Troussas, Stavroula Barbounaki, et al.
Information (2024) Vol. 15, Iss. 4, pp. 236-236
Open Access | Times Cited: 1
KFCM-PSOTD : An Imputation Technique for Missing Values in Incomplete Data Classification
Muhaimin Ilyas, Syaiful Anam, Trisilowati Trisilowati
CAUCHY Jurnal Matematika Murni dan Aplikasi (2024) Vol. 9, Iss. 1, pp. 106-118
Open Access
Do people only believe what they want to believe? An empirical analysis of the Pygmalion effect in telemedicine platforms based on linear regression algorithms
Xin Shen, Yulin Yan, Huikang Liu
Research Square (Research Square) (2024)
Open Access
Patient Satisfaction with Electronic Sick Leave Certificates: Survey of Family Medicine Outpatient Clinics
Ksenija Tušek Bunc, Primož Bobek
Acta Medico-Biotechnica (2024) Vol. 17, Iss. 1, pp. 36-46
Open Access
The Magic of First Impressions: How Does the Online Doctor's Facial Image Affect Users' Offline Conversion Rate? (Preprint)
Shizhen Bai, Qiutong Li, Junru Yao, et al.
(2024)
Closed Access
Aspect-Based Sentiment Analysis of Patient Feedback Using Large Language Models
Omer S. Alkhnbashi, Rasheed Mohammad Nassr, Mohammad Hammoudeh
Big Data and Cognitive Computing (2024) Vol. 8, Iss. 12, pp. 167-167
Open Access
LEAN MANAGEMENT AS AN INNOVATION TO REDUCE COMPLAINT HANDLING TIME IN HOSPITAL
Nihayatul Munaa, Faizatul Ummah Faiz, Nahardian Vica Rahmawati Vica, et al.
Deleted Journal (2023) Vol. 1, Iss. 1, pp. 43-53
Open Access
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