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OpenAlex Citation Counts

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OpenAlex is a bibliographic catalogue of scientific papers, authors and institutions accessible in open access mode, named after the Library of Alexandria. It's citation coverage is excellent and I hope you will find utility in this listing of citing articles!

If you click the article title, you'll navigate to the article, as listed in CrossRef. If you click the Open Access links, you'll navigate to the "best Open Access location". Clicking the citation count will open this listing for that article. Lastly at the bottom of the page, you'll find basic pagination options.

Requested Article:

Empathic voice assistants: Enhancing consumer responses in voice commerce
Alex Mari, Andreina Mandelli, René Algesheimer
Journal of Business Research (2024) Vol. 175, pp. 114566-114566
Open Access | Times Cited: 13

Showing 13 citing articles:

Smart product brands – The interrelation of smart products and buyer personality traits
Friederike Paetz, Carsten D. Schultz
Journal of Retailing and Consumer Services (2025) Vol. 84, pp. 104220-104220
Open Access | Times Cited: 1
Are we human or are we voice assistants? Revealing the interplay between anthropomorphism and consumer concerns
Giulia Monteverde, Antonella Cammarota, Ludovica Serafini, et al.
Journal of Marketing Management (2025), pp. 1-36
Closed Access | Times Cited: 1
Uncovering post-adoption usage of AI-based voice assistants: a technology affordance lens using a mixed-methods approach
Zhen Shao, Jing Zhang, Lin Zhang, et al.
European Journal of Information Systems (2024), pp. 1-27
Closed Access | Times Cited: 6
Consumer value dimensions in conversational and mobile commerce
Carsten D. Schultz, Saskia Kaiser
Journal of Marketing Analytics (2025)
Open Access
Conceptualization of privacy concerns and their influence on consumers’ resistance to AI-based recommender systems in e-commerce
Ting Chen, Fuzhen Liu, Xiao‐Liang Shen, et al.
Industrial Management & Data Systems (2025)
Closed Access
Fluent voice, credible choice – how language embodiment and consumption goals shape voice commerce success
Melanie Schwede, Maik Hammerschmidt, Stefan Morana
Journal of service management (2025)
Closed Access
Adaptation in Smart Home Automation Systems: A systematic review of decision-making and interaction
Jordan Rey-Jouanchicot, Éric Campo, Jean-Léon Bouraoui, et al.
Internet of Things (2025), pp. 101588-101588
Closed Access
“Function or emotion?”: understanding smart shopping via voice AI based on the LVSEM approach
Jennifer Huh, Hye‐Young Kim
International Journal of Retail & Distribution Management (2025)
Closed Access
"I feel you, but...": Exploring the Boundaries of Pragmatic Markers in Real-time Voice-based Conversational Agents
Minjeong Shin, Jeong Min Choi, Hyungwoo Song, et al.
(2025), pp. 1-9
Closed Access
Breaking the Binary: A Systematic Review of Gender-Ambiguous Voices in Human-Computer Interaction
Martina De, Mohammad Obaid, Ilaria Torre
(2025), pp. 1-17
Closed Access
Anthropomorphism of Artificial Intelligence Service Agent and Consumer Responses: A Systematic Literature Review and Future Research Agenda
Ting Li, Mohan Wang, Fenghua Wang
International Journal of Consumer Studies (2025) Vol. 49, Iss. 3
Closed Access
The Manner Is the Matter: How the Chatbot Communication Style and Consumers' Regulatory Focus Shape Purchase Intention
Sunhwa Choi
Journal of Consumer Behaviour (2025)
Closed Access
Understanding Voice Shopping Value Co-Creation: A Sem-Fsqca Method
Shuiqing Yang, Wei Xie, Yuangao Chen, et al.
Journal of Computer Information Systems (2024), pp. 1-19
Closed Access
Regional Variations in US Grocery Prices: Causes and Consumer Responses
Anike Olufisayo Faniyi
International Journal of Scientific Research and Management (IJSRM) (2024) Vol. 12, Iss. 06, pp. 6565-6578
Open Access
Speak, search, and stay: determining customers' intentions to use voice-controlled artificial intelligence (AI) for finding suitable hotels and resorts
Selim Ahmed, Ujjal Yaman Chowdhury, Dewan Mehrab Ashrafi, et al.
Journal of Hospitality and Tourism Insights (2024)
Closed Access
Empathy at the heart of customer experience: A holistic framework for understanding and enhancing consumer empathy through the lens of customer experience
Leon Lehnert, Christina Kuehnl
Psychology and Marketing (2024) Vol. 42, Iss. 2, pp. 332-358
Open Access
Utilization of Artificial Intelligence in the Digital Marketing Industry
Minh Tung Tran, Ree Chan Ho
Advances in marketing, customer relationship management, and e-services book series (2024), pp. 195-222
Closed Access
A Comprehensive Survey of Retrieval-Augmented Large Language Models for Decision Making in Agriculture: Unsolved Problems and Research Opportunities
Artem Vizniuk, Grygorii Diachenko, Іvan Laktionov, et al.
Journal of Artificial Intelligence and Soft Computing Research (2024) Vol. 15, Iss. 2, pp. 115-146
Open Access
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