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OpenAlex Citation Counts

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OpenAlex is a bibliographic catalogue of scientific papers, authors and institutions accessible in open access mode, named after the Library of Alexandria. It's citation coverage is excellent and I hope you will find utility in this listing of citing articles!

If you click the article title, you'll navigate to the article, as listed in CrossRef. If you click the Open Access links, you'll navigate to the "best Open Access location". Clicking the citation count will open this listing for that article. Lastly at the bottom of the page, you'll find basic pagination options.

Requested Article:

Hotel employee perceived crisis shocks: Conceptual and scale development
Chaowu Xie, Jiangchi Zhang, Yanying Chen, et al.
Journal of Hospitality and Tourism Management (2022) Vol. 51, pp. 361-374
Open Access | Times Cited: 15

Showing 15 citing articles:

Houston, we have a problem!: The use of ChatGPT in responding to customer complaints
Erdoğan Koç, Sercan HATİPOĞLU, Oğuzhan KIVRAK, et al.
Technology in Society (2023) Vol. 74, pp. 102333-102333
Closed Access | Times Cited: 60
The effect of hotel employee resilience during COVID-19: The moderation role of perceived risk and challenge stressors
Chaowu Xie, Jiangchi Zhang, Yanying Chen, et al.
Tourism Management Perspectives (2023) Vol. 46, pp. 101087-101087
Open Access | Times Cited: 34
Resilient leadership in hospitality and tourism enterprises: conceptualization and scale development
Jiangchi Zhang, Chaowu Xie, Songshan Huang
International Journal of Contemporary Hospitality Management (2023) Vol. 36, Iss. 4, pp. 1299-1326
Open Access | Times Cited: 20
Does mortality salience produce positive effects on hotel employee behaviors? A temporal distance perspective
Jiangchi Zhang, Chaowu Xie, Wanting Li, et al.
Tourism Management (2025) Vol. 110, pp. 105193-105193
Closed Access
Illusion of control in service failure situations: customer satisfaction/dissatisfaction, complaints, and behavioural intentions
Tuğrul Ayyıldız, Ahu Yazıcı Ayyıldız, Erdoğan Koç
Current Psychology (2023) Vol. 43, Iss. 1, pp. 515-530
Closed Access | Times Cited: 10
The effect of resilient leadership on employee resilience during a crisis in tourism & hospitality firms: A self-determination perspective
Jiangchi Zhang, Chaowu Xie, Songshan Huang
International Journal of Hospitality Management (2024) Vol. 122, pp. 103886-103886
Closed Access | Times Cited: 3
What motivates employees to work in the hotel industry?: Quarantine hotel employees’ perspectives
Kijung Choi, Marcela Fang, Ajay Khatter
Journal of Hospitality and Tourism Management (2022) Vol. 53, pp. 96-99
Closed Access | Times Cited: 15
Impacts of the terrorist attacks and political incidents in major cities on tourism industry: Evidence from the tourism managers in Turkey
Humeyra Dogru-Dastan, Özkan Tütüncü
Cities (2024) Vol. 153, pp. 105255-105255
Open Access | Times Cited: 2
Hotel digital capability: Dimensionality and measurement
Lingling Fan, Chaowu Xie, Jiangchi Zhang, et al.
Journal of Hospitality and Tourism Management (2023) Vol. 57, pp. 225-235
Closed Access | Times Cited: 6
From customers' fingertips to employees’ well-being: The impact of mobile application ordering from a job demand-resource perspective
Misun Kim, Melissa A. Baker, Emily Ma
Tourism Management (2022) Vol. 96, pp. 104695-104695
Closed Access | Times Cited: 8
Rethinking growth and survival of hospitality industry in Jordan: the role of responsible and resilient leadership styles in managing crisis
Raed Hussam Alzoubi, Baker Shnaikat, Maisoon Abo-Murad, et al.
Cogent Business & Management (2024) Vol. 11, Iss. 1
Open Access | Times Cited: 1
Leadership
Charalampos Giousmpasoglou, Evangelia Marinakou
Springer eBooks (2024), pp. 95-127
Closed Access
Effect of smart technology attributes on work-related behaviors through perceived usefulness: Moderating roles of perceived risk and hotel affiliation
Xinyan Zhang, Pimtong Tavitiyaman, Jing Xu, et al.
Tourism and Hospitality Research (2024)
Closed Access
Night tourscape in streets: Scale development and validation
Guang-Xiu Jiang, Yong‐Quan Li, Wen-Qi Ruan, et al.
Journal of Hospitality and Tourism Management (2024) Vol. 61, pp. 350-360
Closed Access
Hotel employee resilience during a crisis: conceptual and scale development
Jiangchi Zhang, Chaowu Xie, Alastair M. Morrison, et al.
Current Issues in Tourism (2023) Vol. 27, Iss. 8, pp. 1281-1298
Closed Access
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