OpenAlex is a bibliographic catalogue of scientific papers, authors and institutions accessible in open access mode, named after the Library of Alexandria. It's citation coverage is excellent and I hope you will find utility in this listing of citing articles!
If you click the article title, you'll navigate to the article, as listed in CrossRef. If you click the Open Access links, you'll navigate to the "best Open Access location". Clicking the citation count will open this listing for that article. Lastly at the bottom of the page, you'll find basic pagination options.
Requested Article:
Unlocking my heart: Fostering hotel brand love with service robots
Meijuan Wu, Garry Wei–Han Tan, Eugene Cheng-Xi Aw, et al.
Journal of Hospitality and Tourism Management (2023) Vol. 57, pp. 339-348
Closed Access | Times Cited: 14
Meijuan Wu, Garry Wei–Han Tan, Eugene Cheng-Xi Aw, et al.
Journal of Hospitality and Tourism Management (2023) Vol. 57, pp. 339-348
Closed Access | Times Cited: 14
Showing 14 citing articles:
How celebrity attributes damage customer–brand relationship in live streaming commerce: a dark side
Zhucheng Shao, Jessica Sze Yin Ho, Garry Wei–Han Tan, et al.
Journal of Brand Management (2024) Vol. 31, Iss. 6, pp. 593-615
Closed Access | Times Cited: 6
Zhucheng Shao, Jessica Sze Yin Ho, Garry Wei–Han Tan, et al.
Journal of Brand Management (2024) Vol. 31, Iss. 6, pp. 593-615
Closed Access | Times Cited: 6
Overcoming the Love Gap: AI-Enabled Relationship-Building by Robot Chefs
Andrew E. Wilson, Lura Forcum, Michael Giebelhausen
Cornell Hospitality Quarterly (2025)
Closed Access
Andrew E. Wilson, Lura Forcum, Michael Giebelhausen
Cornell Hospitality Quarterly (2025)
Closed Access
Skip the AI-BOTs: let’s have real conversations in human-centric services
Omkar Dastane, Mahayatun Dayana Johan Ooi, Eugene Cheng-Xi Aw, et al.
Journal of Consumer Marketing (2025)
Closed Access
Omkar Dastane, Mahayatun Dayana Johan Ooi, Eugene Cheng-Xi Aw, et al.
Journal of Consumer Marketing (2025)
Closed Access
Closing the Gap: Advancing service management in the hospitality and tourism industry amidst the AI revolution
Anna S. Mattila, Laurie Wu, Peihao Wang
Journal of Hospitality and Tourism Management (2025) Vol. 62, pp. 237-245
Closed Access
Anna S. Mattila, Laurie Wu, Peihao Wang
Journal of Hospitality and Tourism Management (2025) Vol. 62, pp. 237-245
Closed Access
Friends or foes? Understanding the effects of service robots on consumers’ patronage intentions in ethnic restaurants
Da Huo, Lu Zhang, Xiaoyun Zheng, et al.
Journal of Hospitality and Tourism Management (2025) Vol. 62, pp. 246-257
Closed Access
Da Huo, Lu Zhang, Xiaoyun Zheng, et al.
Journal of Hospitality and Tourism Management (2025) Vol. 62, pp. 246-257
Closed Access
I am the “owner” of the hotel: The impact of human-robot interactivity on guests' pro-environmental behavior in hotels
Zhongxia Duan, Zhihua Ding, Yupeng Mou, et al.
Journal of Hospitality and Tourism Management (2025) Vol. 62, pp. 284-293
Closed Access
Zhongxia Duan, Zhihua Ding, Yupeng Mou, et al.
Journal of Hospitality and Tourism Management (2025) Vol. 62, pp. 284-293
Closed Access
Tourist innovativeness: scale development and validation
Karan Grover, Victor Saha, Deepak Sangroya
Tourism Recreation Research (2025), pp. 1-17
Closed Access
Karan Grover, Victor Saha, Deepak Sangroya
Tourism Recreation Research (2025), pp. 1-17
Closed Access
Artificial intelligence in restaurant businesses: a systematic review on service robots
Ela Oğan
Worldwide Hospitality and Tourism Themes (2024) Vol. 16, Iss. 2, pp. 150-162
Closed Access | Times Cited: 3
Ela Oğan
Worldwide Hospitality and Tourism Themes (2024) Vol. 16, Iss. 2, pp. 150-162
Closed Access | Times Cited: 3
Artificial Intelligence in the Consumer Behavior Process in Business
Albérico Travassos Rosário
Advances in marketing, customer relationship management, and e-services book series (2024), pp. 39-73
Closed Access | Times Cited: 3
Albérico Travassos Rosário
Advances in marketing, customer relationship management, and e-services book series (2024), pp. 39-73
Closed Access | Times Cited: 3
Embracing the New Era: Artificial Intelligence and Its Multifaceted Impact on the Hospitality Industry
Farah Zahidi, Bincy Baburaj Kaluvilla, Tausif Mulla
Journal of Open Innovation Technology Market and Complexity (2024), pp. 100390-100390
Open Access | Times Cited: 3
Farah Zahidi, Bincy Baburaj Kaluvilla, Tausif Mulla
Journal of Open Innovation Technology Market and Complexity (2024), pp. 100390-100390
Open Access | Times Cited: 3
The future of live-streaming commerce: understanding the role of AI-powered virtual streamers
Bin Xu, Omkar Dastane, Eugene Cheng-Xi Aw, et al.
Asia Pacific Journal of Marketing and Logistics (2024)
Closed Access | Times Cited: 3
Bin Xu, Omkar Dastane, Eugene Cheng-Xi Aw, et al.
Asia Pacific Journal of Marketing and Logistics (2024)
Closed Access | Times Cited: 3
Do consumers’ perceptions of algorithms and trusting beliefs in providers affect perceived structural assurances of AI-powered applications?
Yun-Peng Yuan, Liu Li, Garry Wei–Han Tan, et al.
Telematics and Informatics (2024), pp. 102188-102188
Closed Access | Times Cited: 1
Yun-Peng Yuan, Liu Li, Garry Wei–Han Tan, et al.
Telematics and Informatics (2024), pp. 102188-102188
Closed Access | Times Cited: 1
Examining AI in the Hospitality and Hotel Branding Landscape
Dilip Kumar, Abhinav Kumar Shandilya
Advances in marketing, customer relationship management, and e-services book series (2024), pp. 1-18
Closed Access
Dilip Kumar, Abhinav Kumar Shandilya
Advances in marketing, customer relationship management, and e-services book series (2024), pp. 1-18
Closed Access
Deep affection: service robots increase brand love of restaurants
Shu-Hua Wu
British Food Journal (2024)
Closed Access
Shu-Hua Wu
British Food Journal (2024)
Closed Access
