Open Access Helper

OpenAlex Citation Counts

OpenAlex Citations Logo

OpenAlex is a bibliographic catalogue of scientific papers, authors and institutions accessible in open access mode, named after the Library of Alexandria. It's citation coverage is excellent and I hope you will find utility in this listing of citing articles!

If you click the article title, you'll navigate to the article, as listed in CrossRef. If you click the Open Access links, you'll navigate to the "best Open Access location". Clicking the citation count will open this listing for that article. Lastly at the bottom of the page, you'll find basic pagination options.

Requested Article:

Integration of AI in CRM: Challenges and guidelines
Cristina Ledro, Anna Nosella, Ilaria Dalla Pozza
Journal of Open Innovation Technology Market and Complexity (2023) Vol. 9, Iss. 4, pp. 100151-100151
Open Access | Times Cited: 37

Showing 1-25 of 37 citing articles:

AI-powered in the digital age: Ensemble innovation personalizes the food recommendations
Chairote Yaiprasert, Achmad Nizar Hidayanto
Journal of Open Innovation Technology Market and Complexity (2024) Vol. 10, Iss. 2, pp. 100261-100261
Open Access | Times Cited: 13
AI in E-commerce: Reviewing developments in the USA and their global influence
Olubusola Odeyemi, Oluwafunmi Adijat Elufioye, Noluthando Zamanjomane Mhlongo, et al.
International Journal of Science and Research Archive (2024) Vol. 11, Iss. 1, pp. 1460-1468
Open Access | Times Cited: 10
Strategic human resource management for sustainability in creative industries: A review and framework proposal
Irunna Ejibe, David Olanrewaju Olutimehin, Ekene Ezinwa Nwankwo
World Journal of Advanced Research and Reviews (2024) Vol. 21, Iss. 3, pp. 743-751
Open Access | Times Cited: 9
Leveraging Artificial Intelligence (AI) for Resilience in Industry 5.0
Tunde Toyese Oyedokun, James Aransiola Ishola
Advances in business strategy and competitive advantage book series (2025), pp. 35-68
Closed Access | Times Cited: 1
A study on ethical implications of artificial intelligence adoption in business: challenges and best practices
Moinak Maiti, Parthajit Kayal, Aleksandra Vujko
Future Business Journal (2025) Vol. 11, Iss. 1
Open Access | Times Cited: 1
Unbiased employee performance evaluation using machine learning
Zannatul Nayem, Md. Aftab Uddin
Journal of Open Innovation Technology Market and Complexity (2024) Vol. 10, Iss. 1, pp. 100243-100243
Open Access | Times Cited: 8
AI-Driven Chatbots in CRM: Economic and Managerial Implications across Industries
Chadi Khneyzer, Zaher Boustany, Jean Dagher
Administrative Sciences (2024) Vol. 14, Iss. 8, pp. 182-182
Open Access | Times Cited: 7
Enhancing Sales Forecasting Accuracy through Integrated Enterprise Resource Planning and Customer Relationship Management using Artificial Intelligence
Arun Gupta, Pratiksha Agarwal
(2024), pp. 1-6
Closed Access | Times Cited: 6
Business analytics in CRM: A comparative review of practices in the USA and Africa
Rhoda Adura Adeleye, Ndubuisi Leonard Ndubuisi, Onyeka Franca Asuzu, et al.
World Journal of Advanced Research and Reviews (2024) Vol. 21, Iss. 2, pp. 063-072
Open Access | Times Cited: 5
Impact of Technology Adoption on Sales Force Effectiveness in Emerging Markets: a Pathway Toward Sustainable Development Goals (SDGs)
Tarun Madan Kanade, Radhakrishna Bhaskar Batule, Tushar K. Savale, et al.
Journal of Lifestyle and SDGs Review (2025) Vol. 5, Iss. 2, pp. e03652-e03652
Closed Access
The Landscape of CRM Research: A Bibliometric Analysis of Key Trends and Future Directions
Shaista Jabeen
Journal of Relationship Marketing (2025), pp. 1-41
Closed Access
The Use of Support Vector Machine to Classify Potential Customers for the Wealth Management of a Bank
Chien-Hung Lai, Yi‐Ling Lin, J. J. Po-An Hsieh, et al.
(2025), pp. 32-32
Open Access
Predictive Maintenance Algorithms, Artificial Intelligence Digital Twin Technologies, and Internet of Robotic Things in Big Data-Driven Industry 4.0 Manufacturing Systems
Marek Nagy, Marcel Figura, Katarína Valašková, et al.
Mathematics (2025) Vol. 13, Iss. 6, pp. 981-981
Open Access
Digital Transformation, Business Model, and Performance in the Context of Digital SMEs
Taher Alkhalaf, Omar Durrah, Monir Alkhalaf
Advances in computer and electrical engineering book series (2025), pp. 101-120
Closed Access
Optimizing customer relationship management through AI for service effectiveness: Systematic literature review
Agus Hartanto, Veronica Veronica, Danang Prihandoko
Applied Computer Science (2025) Vol. 21, Iss. 1, pp. 153-163
Open Access
Navigating the AI wave for sales management: The mediating role of marketing agility
Pramod Iyer, Atanas Nik Nikolov, Stefan Sleep, et al.
Industrial Marketing Management (2025) Vol. 127, pp. 62-73
Closed Access
The Limitations of Artificial Intelligence in Head and Neck Oncology
Karthik Rao, Verónica Fernández‐Álvarez, Orlando Guntinas‐Lichius, et al.
Advances in Therapy (2025)
Open Access
AI Washing in Marketing
Anu C. Haridasan, Naveenraj Xavier, Mayuram S. Krishnan, et al.
Advances in computational intelligence and robotics book series (2025), pp. 495-528
Closed Access
Evaluating the influence of advanced analytics on client management systems in UAE telecom firms
Amer Morshed
Innovative Marketing (2024) Vol. 20, Iss. 4, pp. 41-51
Open Access | Times Cited: 3
Artificial intelligence tools for managing the behavior of economic agents at micro level
Svitlana Turlakova, Bohdan Bohdan
Neuro-Fuzzy Modeling Techniques in Economics (2023), Iss. 12, pp. 3-39
Open Access | Times Cited: 7
Leveraging AI to Enhance Marketing and Customer Engagement Strategies in the French Market
Rachid Ejjami -
International Journal For Multidisciplinary Research (2024) Vol. 6, Iss. 3
Open Access | Times Cited: 2
Procurement of Artificial Intelligence Systems in UAE Public Sectors: An Interpretive Structural Modeling of Critical Success Factors
Khalid Alshehhi, Ali Cheaitou, Hamad Rashid
Sustainability (2024) Vol. 16, Iss. 17, pp. 7724-7724
Open Access | Times Cited: 2
The Integration of Artificial Intelligence in Business Communication Channels: Opportunities and Challenges
Stavros Kalogiannidis, Christina D. Patitsa, Michail Chalaris
WSEAS TRANSACTIONS ON BUSINESS AND ECONOMICS (2024) Vol. 21, pp. 1922-1944
Open Access | Times Cited: 2
Exploring AI's Role in Supporting Diversity and Inclusion Initiatives in Multicultural Marketplaces
Dwi Mariyono, Akmal Nur Alif Hidayatullah
International Journal of Religion (2024) Vol. 5, Iss. 10, pp. 5549-5582
Open Access | Times Cited: 1
Adoption of AI-CRM for Public Value Creation
Hagar Gabay, Gideon Mekonnen Jonathan, Iris Reychav
Lecture notes in computer science (2024), pp. 130-135
Closed Access | Times Cited: 1
Page 1 - Next Page

Scroll to top