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OpenAlex Citation Counts

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OpenAlex is a bibliographic catalogue of scientific papers, authors and institutions accessible in open access mode, named after the Library of Alexandria. It's citation coverage is excellent and I hope you will find utility in this listing of citing articles!

If you click the article title, you'll navigate to the article, as listed in CrossRef. If you click the Open Access links, you'll navigate to the "best Open Access location". Clicking the citation count will open this listing for that article. Lastly at the bottom of the page, you'll find basic pagination options.

Requested Article:

Culture and the Consumer Journey
Sharon Shavitt, Aaron J. Barnes
Journal of Retailing (2019) Vol. 96, Iss. 1, pp. 40-54
Open Access | Times Cited: 159

Showing 1-25 of 159 citing articles:

Moving the Customer Experience Field Forward: Introducing the Touchpoints, Context, Qualities (TCQ) Nomenclature
Arne De Keyser, Katrien Verleye, Katherine N. Lemon, et al.
Journal of Service Research (2020) Vol. 23, Iss. 4, pp. 433-455
Open Access | Times Cited: 317
Understanding Retail Experiences and Customer Journey Management
Dhruv Grewal, Anne L. Roggeveen
Journal of Retailing (2020) Vol. 96, Iss. 1, pp. 3-8
Closed Access | Times Cited: 231
Autonomous Shopping Systems: Identifying and Overcoming Barriers to Consumer Adoption
Emanuel de Bellis, Gita Venkataramani Johar
Journal of Retailing (2020) Vol. 96, Iss. 1, pp. 74-87
Open Access | Times Cited: 184
Going on a journey: A review of the customer journey literature
Yanika Tueanrat, Savvas Papagiannidis, Eleftherios Alamanos
Journal of Business Research (2020) Vol. 125, pp. 336-353
Open Access | Times Cited: 179
Research Constituents, Intellectual Structure, and Collaboration Patterns in Journal of International Marketing: An Analytical Retrospective
Naveen Donthu, Satish Kumar, Nitesh Pandey, et al.
Journal of International Marketing (2021) Vol. 29, Iss. 2, pp. 1-25
Closed Access | Times Cited: 170
Cross-channel effects of omnichannel retail marketing strategies: A review of extant data-driven research
Ahmed Timoumi, Manish Gangwar, Murali K. Mantrala
Journal of Retailing (2022) Vol. 98, Iss. 1, pp. 133-151
Closed Access | Times Cited: 97
Marketing Strategy in Improving Product Competitiveness in the Global Market
Frans Sudirjo
Journal of Contemporary Administration and Management (ADMAN) (2023) Vol. 1, Iss. 2, pp. 63-69
Open Access | Times Cited: 56
Understanding the impact of national culture differences on customers’ online social shopping behaviours
Gomaa Agag, Riyad Eid, Houyem Chaib Lababdi, et al.
Journal of Retailing and Consumer Services (2024) Vol. 79, pp. 103827-103827
Closed Access | Times Cited: 19
A conceptual framework of the antecedents of customer journey satisfaction in omnichannel retailing
Yanika Tueanrat, Savvas Papagiannidis, Eleftherios Alamanos
Journal of Retailing and Consumer Services (2021) Vol. 61, pp. 102550-102550
Closed Access | Times Cited: 76
Why Do Retail Customers Adopt Artificial Intelligence (AI) Based Autonomous Decision-Making Systems?
Shavneet Sharma, Nazrul Islam, Gurmeet Singh, et al.
IEEE Transactions on Engineering Management (2022) Vol. 71, pp. 1846-1861
Open Access | Times Cited: 62
A story to sell: The influence of storytelling on consumers' purchasing behavior
João Ricardo de Oliveira Júnior, Ricardo Limongi, Weng Marc Lim, et al.
Psychology and Marketing (2022) Vol. 40, Iss. 2, pp. 239-261
Closed Access | Times Cited: 62
Moving the stakeholder journey forward
Linda D. Hollebeek, Vikas Kumar, Rajendra K. Srivastava, et al.
Journal of the Academy of Marketing Science (2022) Vol. 51, Iss. 1, pp. 23-49
Open Access | Times Cited: 42
The Impact of Globalization on Content and Subjects in the Curriculum in Madrasah Ibtidaiyah: Challenges and Opportunities
Maria Fatima B. Beribe
At-Tasyrih jurnal pendidikan dan hukum Islam (2023) Vol. 9, Iss. 1, pp. 54-68
Open Access | Times Cited: 30
Why do consumers consume masstige products? A cross-cultural investigation through the lens of self-determination theory
Shadma Shahid, Mohd Adil, Mohd Sadiq, et al.
Journal of Retailing and Consumer Services (2023) Vol. 76, pp. 103607-103607
Closed Access | Times Cited: 28
Understanding the link between net promoter score and e-WOM behaviour on social media: The role of national culture
Gomaa Agag, Baseer Ali Durrani, Ziad H. Abdelmoety, et al.
Journal of Business Research (2023) Vol. 170, pp. 114303-114303
Open Access | Times Cited: 27
The consumer decision journey: A literature review of the foundational models and theories and a future perspective
Susana Santos, Helena Martins Gonçalves
Technological Forecasting and Social Change (2021) Vol. 173, pp. 121117-121117
Closed Access | Times Cited: 47
Addressing water scarcity in developing country contexts: a socio-cultural approach
Renu Emile, John Clammer, Palak Jayaswal, et al.
Humanities and Social Sciences Communications (2022) Vol. 9, Iss. 1
Open Access | Times Cited: 36
Customer experience dimensions in last-mile delivery: an empirical study on unattended home delivery
John Olsson, Daniel Hellström, Yulia Vakulenko
International Journal of Physical Distribution & Logistics Management (2022) Vol. 53, Iss. 2, pp. 184-205
Open Access | Times Cited: 36
Customer journey management capability in business-to-business markets: Its bright and dark sides and overall impact on firm performance
Christian Homburg, Moritz Tischer
Journal of the Academy of Marketing Science (2023) Vol. 51, Iss. 5, pp. 1046-1074
Open Access | Times Cited: 21
Disrupting the fashion retail journey: social media and GenZ's fashion consumption
Yuri Siregar, Anthony Kent, Anne Peirson-Smith, et al.
International Journal of Retail & Distribution Management (2023) Vol. 51, Iss. 7, pp. 862-875
Open Access | Times Cited: 19
Effects of interactivity affordance on user stickiness in livestream shopping：identification and gratification as mediators
Yingying Ma
Heliyon (2023) Vol. 9, Iss. 1, pp. e12917-e12917
Open Access | Times Cited: 18
Predicting Purchases and Personalizing the Customer Journey with Artificial Intelligence
Varun Malik, Ruchi Mittal, Rishi Chaudhry, et al.
2022 10th International Conference on Reliability, Infocom Technologies and Optimization (Trends and Future Directions) (ICRITO) (2024), pp. 1-5
Closed Access | Times Cited: 7
Collectivism fosters preventive behaviors to contain the spread of COVID‐19: Implications for social marketing in public health
Hyewon Cho, Yafei Guo, Carlos J. Torelli
Psychology and Marketing (2021) Vol. 39, Iss. 4, pp. 694-700
Open Access | Times Cited: 36
Evaluating the Antecedents of Health Destination Loyalty: The Moderating Role of Destination Trust and Tourists’ Emotions
Ahmed Mohamed Elbaz, Mahmoud Abou Kamar, Adah-Kole Emmanuel Onjewu, et al.
International Journal of Hospitality & Tourism Administration (2021) Vol. 24, Iss. 1, pp. 1-28
Closed Access | Times Cited: 34
Generation, susceptibility, and response regarding negativity: An in-depth analysis on negative online reviews
Nazan Colmekcioglu, Reza Marvi, Pantea Foroudi, et al.
Journal of Business Research (2022) Vol. 153, pp. 235-250
Open Access | Times Cited: 22
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