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OpenAlex Citation Counts

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OpenAlex is a bibliographic catalogue of scientific papers, authors and institutions accessible in open access mode, named after the Library of Alexandria. It's citation coverage is excellent and I hope you will find utility in this listing of citing articles!

If you click the article title, you'll navigate to the article, as listed in CrossRef. If you click the Open Access links, you'll navigate to the "best Open Access location". Clicking the citation count will open this listing for that article. Lastly at the bottom of the page, you'll find basic pagination options.

Requested Article:

Autonomous Shopping Systems: Identifying and Overcoming Barriers to Consumer Adoption
Emanuel de Bellis, Gita Venkataramani Johar
Journal of Retailing (2020) Vol. 96, Iss. 1, pp. 74-87
Open Access | Times Cited: 180

Showing 1-25 of 180 citing articles:

A Framework for Collaborative Artificial Intelligence in Marketing
Ming‐Hui Huang, Roland T. Rust
Journal of Retailing (2021) Vol. 98, Iss. 2, pp. 209-223
Closed Access | Times Cited: 232
Understanding Retail Experiences and Customer Journey Management
Dhruv Grewal, Anne L. Roggeveen
Journal of Retailing (2020) Vol. 96, Iss. 1, pp. 3-8
Closed Access | Times Cited: 229
Unreal influence: leveraging AI in influencer marketing
Sean Sands, Colin Campbell, Kirk Plangger, et al.
European Journal of Marketing (2022) Vol. 56, Iss. 6, pp. 1721-1747
Open Access | Times Cited: 215
Leveraging Artificial Intelligence in Marketing for Social Good—An Ethical Perspective
Erik Hermann
Journal of Business Ethics (2021) Vol. 179, Iss. 1, pp. 43-61
Open Access | Times Cited: 192
Artificial intelligence in E-Commerce: a bibliometric study and literature review
Ransome Epie Bawack, Samuel Fosso Wamba, Kévin Carillo, et al.
Electronic Markets (2022) Vol. 32, Iss. 1, pp. 297-338
Open Access | Times Cited: 183
Going on a journey: A review of the customer journey literature
Yanika Tueanrat, Savvas Papagiannidis, Eleftherios Alamanos
Journal of Business Research (2020) Vol. 125, pp. 336-353
Open Access | Times Cited: 178
Smart Products: Conceptual Review, Synthesis, and Research Directions*
Stefan Raff, Daniel Wentzel, Nikolaus Obwegeser
Journal of Product Innovation Management (2020) Vol. 37, Iss. 5, pp. 379-404
Open Access | Times Cited: 142
Strategizing Retailing in the New Technology Era
Dhruv Grewal, Dinesh K. Gauri, Anne L. Roggeveen, et al.
Journal of Retailing (2021) Vol. 97, Iss. 1, pp. 6-12
Closed Access | Times Cited: 135
Exploring users' adoption intentions in the evolution of artificial intelligence mobile banking applications: the intelligent and anthropomorphic perspectives
Jung-Chieh Lee, Xueqing Chen
International Journal of Bank Marketing (2022) Vol. 40, Iss. 4, pp. 631-658
Closed Access | Times Cited: 132
I Am too old for this! Barriers contributing to the non-adoption of mobile payment
Tat‐Huei Cham, Jun‐Hwa Cheah, Boon Liat Cheng, et al.
International Journal of Bank Marketing (2021) Vol. 40, Iss. 5, pp. 1017-1050
Closed Access | Times Cited: 112
AI-powered marketing: What, where, and how?
Vikas Kumar, Abdul R. Ashraf, Waqar Nadeem
International Journal of Information Management (2024) Vol. 77, pp. 102783-102783
Open Access | Times Cited: 100
How consumer digital signals are reshaping the customer journey
David A. Schweidel, Yakov Bart, J. Jeffrey Inman, et al.
Journal of the Academy of Marketing Science (2022) Vol. 50, Iss. 6, pp. 1257-1276
Open Access | Times Cited: 77
Hi, May AI help you? An analysis of the barriers impeding the implementation and use of artificial intelligence-enabled virtual assistants in retail
Sana Zehra Kamoonpuri, Anita Sengar
Journal of Retailing and Consumer Services (2023) Vol. 72, pp. 103258-103258
Closed Access | Times Cited: 75
Psychological factors underlying attitudes toward AI tools
Julian De Freitas, Stuti Agarwal, Bernd H. Schmitt, et al.
Nature Human Behaviour (2023) Vol. 7, Iss. 11, pp. 1845-1854
Closed Access | Times Cited: 49
AI-Enabled marketing capabilities and the hierarchy of capabilities: Conceptualization, proposition development, and research avenues
Kerry T. Manis, Sreedhar Madhavaram
Journal of Business Research (2023) Vol. 157, pp. 113485-113485
Closed Access | Times Cited: 44
Artificial Intelligence in Costumer Acquisition
Mustapha Elhissoufi, Lhoussaine Alla
Advances in marketing, customer relationship management, and e-services book series (2024), pp. 1-22
Closed Access | Times Cited: 23
Artificial intelligence enabled product–service innovation: past achievements and future directions
Rimsha Naeem, Marko Kohtamäki, Vinit Parida
Review of Managerial Science (2024)
Open Access | Times Cited: 19
Autonomous stores: How levels of in-store automation affect store patronage
Sabine Benoit, Birgit Altrichter, Dhruv Grewal, et al.
Journal of Retailing (2024) Vol. 100, Iss. 2, pp. 217-238
Open Access | Times Cited: 17
How human users engage with consumer robots? A dual model of psychological ownership and trust to explain post-adoption behaviours
Mohammad Soltani Delgosha, Nastaran Hajiheydari
Computers in Human Behavior (2020) Vol. 117, pp. 106660-106660
Open Access | Times Cited: 87
Reinforcing customer journey through artificial intelligence: a review and research agenda
Jyoti Rana, Loveleen Gaur, Gurmeet Singh, et al.
International Journal of Emerging Markets (2021) Vol. 17, Iss. 7, pp. 1738-1758
Closed Access | Times Cited: 87
Artificial intelligence in the fashion industry: consumer responses to generative adversarial network (GAN) technology
Kwonsang Sohn, Eunyoung Sung, Gukwon Koo, et al.
International Journal of Retail & Distribution Management (2020) Vol. 49, Iss. 1, pp. 61-80
Closed Access | Times Cited: 84
Why Do Retail Customers Adopt Artificial Intelligence (AI) Based Autonomous Decision-Making Systems?
Shavneet Sharma, Nazrul Islam, Gurmeet Singh, et al.
IEEE Transactions on Engineering Management (2022) Vol. 71, pp. 1846-1861
Open Access | Times Cited: 62
Impact of Artificial Intelligence-Based Chatbots on Customer Engagement and Business Growth
Chitra Krishnan, Aditya Gupta, Astha Gupta, et al.
Studies in big data (2022), pp. 195-210
Closed Access | Times Cited: 59
Proposal for modeling social robot acceptance by retail customers: CAN model + technophobia
Áurea Subero-Navarro, Jorge Pelegrín Borondo, Eva Marina Reinares Lara, et al.
Journal of Retailing and Consumer Services (2021) Vol. 64, pp. 102813-102813
Open Access | Times Cited: 56
AI-powered touch points in the customer journey: a systematic literature review and research agenda
HE Ai-zhong, Yu Zhang
Journal of Research in Interactive Marketing (2022) Vol. 17, Iss. 4, pp. 620-639
Closed Access | Times Cited: 47
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