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OpenAlex Citation Counts

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OpenAlex is a bibliographic catalogue of scientific papers, authors and institutions accessible in open access mode, named after the Library of Alexandria. It's citation coverage is excellent and I hope you will find utility in this listing of citing articles!

If you click the article title, you'll navigate to the article, as listed in CrossRef. If you click the Open Access links, you'll navigate to the "best Open Access location". Clicking the citation count will open this listing for that article. Lastly at the bottom of the page, you'll find basic pagination options.

Requested Article:

How artificial intelligence will affect the future of retailing
Abhijit Guha, Dhruv Grewal, Praveen K. Kopalle, et al.
Journal of Retailing (2021) Vol. 97, Iss. 1, pp. 28-41
Closed Access | Times Cited: 209

Showing 1-25 of 209 citing articles:

Artificial intelligence (AI) applications for marketing: A literature-based study
Abid Haleem, Mohd Javaid, Mohammad Asim Qadri, et al.
International Journal of Intelligent Networks (2022) Vol. 3, pp. 119-132
Open Access | Times Cited: 494
How Technology is Changing Retail
Venkatesh Shankar, Kirthi Kalyanam, Pankaj Setia, et al.
Journal of Retailing (2020) Vol. 97, Iss. 1, pp. 13-27
Closed Access | Times Cited: 316
The Potential of Generative Artificial Intelligence Across Disciplines: Perspectives and Future Directions
Keng‐Boon Ooi, Garry Wei–Han Tan, Mostafa Al‐Emran, et al.
Journal of Computer Information Systems (2023), pp. 1-32
Closed Access | Times Cited: 303
Leveraging Artificial Intelligence in Marketing for Social Good—An Ethical Perspective
Erik Hermann
Journal of Business Ethics (2021) Vol. 179, Iss. 1, pp. 43-61
Open Access | Times Cited: 191
Artificial empathy in marketing interactions: Bridging the human-AI gap in affective and social customer experience
Yuping Liu–Thompkins, Shintaro Okazaki, Hairong Li
Journal of the Academy of Marketing Science (2022) Vol. 50, Iss. 6, pp. 1198-1218
Open Access | Times Cited: 184
Artificial intelligence: The light and the darkness
Dhruv Grewal, Abhijit Guha, Cinthia B. Satornino, et al.
Journal of Business Research (2021) Vol. 136, pp. 229-236
Closed Access | Times Cited: 140
The Fifth Industrial Revolution: How Harmonious Human–Machine Collaboration is Triggering a Retail and Service [R]evolution
Stephanie Noble, Martin Mende, Dhruv Grewal, et al.
Journal of Retailing (2022) Vol. 98, Iss. 2, pp. 199-208
Open Access | Times Cited: 135
Strategizing Retailing in the New Technology Era
Dhruv Grewal, Dinesh K. Gauri, Anne L. Roggeveen, et al.
Journal of Retailing (2021) Vol. 97, Iss. 1, pp. 6-12
Closed Access | Times Cited: 131
Exploring users' adoption intentions in the evolution of artificial intelligence mobile banking applications: the intelligent and anthropomorphic perspectives
Jung-Chieh Lee, Xueqing Chen
International Journal of Bank Marketing (2022) Vol. 40, Iss. 4, pp. 631-658
Closed Access | Times Cited: 131
Overcoming the pitfalls and perils of algorithms: A classification of machine learning biases and mitigation methods
Benjamin van Giffen, Dennis Herhausen, Tobias Fahse
Journal of Business Research (2022) Vol. 144, pp. 93-106
Open Access | Times Cited: 126
Social anxiety as a moderator in consumer willingness to accept AI assistants based on utilitarian and hedonic values
Chunlin Yuan, Chenlei Zhang, Shuman Wang
Journal of Retailing and Consumer Services (2021) Vol. 65, pp. 102878-102878
Closed Access | Times Cited: 123
Artificial intelligence-enabled personalization in interactive marketing: a customer journey perspective
Youjiang Gao, Hongfei Liu
Journal of Research in Interactive Marketing (2022) Vol. 17, Iss. 5, pp. 663-680
Open Access | Times Cited: 112
Artificial Intelligence and Declined Guilt: Retailing Morality Comparison Between Human and AI
Marilyn Giroux, Jungkeun Kim, Jacob C. Lee, et al.
Journal of Business Ethics (2022) Vol. 178, Iss. 4, pp. 1027-1041
Open Access | Times Cited: 88
Exploring the Determinants of Artificial Intelligence (AI) Literacy: Digital Divide, Computational Thinking, Cognitive Absorption
İsmail Çelik
Telematics and Informatics (2023) Vol. 83, pp. 102026-102026
Open Access | Times Cited: 83
Artificial intelligence focus and firm performance
Sagarika Mishra, Michael T. Ewing, Holly B. Cooper
Journal of the Academy of Marketing Science (2022) Vol. 50, Iss. 6, pp. 1176-1197
Open Access | Times Cited: 74
Artificial intelligence in interactive marketing: a conceptual framework and research agenda
James W. Peltier, Andrew J. Dahl, John A. Schibrowsky
Journal of Research in Interactive Marketing (2023) Vol. 18, Iss. 1, pp. 54-90
Closed Access | Times Cited: 56
Marketing analytics: The bridge between customer psychology and marketing decision‐making
Rituparna Basu, Weng Marc Lim, Anil Kumar, et al.
Psychology and Marketing (2023) Vol. 40, Iss. 12, pp. 2588-2611
Open Access | Times Cited: 46
AI-Enabled marketing capabilities and the hierarchy of capabilities: Conceptualization, proposition development, and research avenues
Kerry T. Manis, Sreedhar Madhavaram
Journal of Business Research (2023) Vol. 157, pp. 113485-113485
Closed Access | Times Cited: 44
Artificial Intelligence In Digital Marketing Influences Consumer Behaviour: A Review And Theoretical Foundation For Future Research
Fazla Rabby
SSRN Electronic Journal (2025)
Closed Access | Times Cited: 35
Artificial intelligence and consumer behavior: From predictive to generative AI
Erik Hermann, Stefano Puntoni
Journal of Business Research (2024) Vol. 180, pp. 114720-114720
Closed Access | Times Cited: 35
Do you create your content yourself? Using generative artificial intelligence for social media content creation diminishes perceived brand authenticity
Jasper David Brüns, Martin Meißner
Journal of Retailing and Consumer Services (2024) Vol. 79, pp. 103790-103790
Open Access | Times Cited: 34
Consumer behavior in immersive virtual reality retail environments: A systematic literature review using the stimuli‐organisms‐responses (S‐O‐r) model
Aysu Erensoy, Anuradha Mathrani, Alexander Schnack, et al.
Journal of Consumer Behaviour (2024) Vol. 23, Iss. 6, pp. 2781-2811
Open Access | Times Cited: 18
Adverse impacts of revealing the presence of “Artificial Intelligence (AI)” technology in product and service descriptions on purchase intentions: the mediating role of emotional trust and the moderating role of perceived risk
Mesut Çiçek, Doğan Gürsoy, Lu Lu
Journal of Hospitality Marketing & Management (2024), pp. 1-23
Closed Access | Times Cited: 16
Why Do SMEs Adopt Artificial Intelligence-Based Chatbots?
Shavneet Sharma, Gurmeet Singh, Nazrul Islam, et al.
IEEE Transactions on Engineering Management (2022) Vol. 71, pp. 1773-1786
Closed Access | Times Cited: 63
Consequences of personalized product recommendations and price promotions in online grocery shopping
Heli Hallikainen, Milena Luongo, Amandeep Dhir, et al.
Journal of Retailing and Consumer Services (2022) Vol. 69, pp. 103088-103088
Open Access | Times Cited: 61
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