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OpenAlex Citation Counts

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OpenAlex is a bibliographic catalogue of scientific papers, authors and institutions accessible in open access mode, named after the Library of Alexandria. It's citation coverage is excellent and I hope you will find utility in this listing of citing articles!

If you click the article title, you'll navigate to the article, as listed in CrossRef. If you click the Open Access links, you'll navigate to the "best Open Access location". Clicking the citation count will open this listing for that article. Lastly at the bottom of the page, you'll find basic pagination options.

Requested Article:

The omnichannel continuum: Integrating online and offline channels along the customer journey
Scott A. Neslin
Journal of Retailing (2022) Vol. 98, Iss. 1, pp. 111-132
Closed Access | Times Cited: 101

Showing 1-25 of 101 citing articles:

The merchants of meta: A research agenda to understand the future of retailing in the metaverse
Kiwoong Yoo, Roman Welden, Kelly Hewett, et al.
Journal of Retailing (2023) Vol. 99, Iss. 2, pp. 173-192
Closed Access | Times Cited: 212
Impulse buying behaviour in omnichannel retail: an approach through the stimulus-organism-response theory
Marcelo Lisboa Pereira, Martin de La Martinière Petroll, João Coelho Soares, et al.
International Journal of Retail & Distribution Management (2022) Vol. 51, Iss. 1, pp. 39-58
Closed Access | Times Cited: 53
Customer inspiration in retailing: The role of perceived novelty and customer loyalty across offline and online channels
Marta Frasquet, Marco Ieva, Alejandro Mollá Descals
Journal of Retailing and Consumer Services (2023) Vol. 76, pp. 103592-103592
Open Access | Times Cited: 31
Omnichannel retailing: exploring future research avenues in retail marketing and distribution management
Neha Sharma, Nirankush Dutta
International Journal of Retail & Distribution Management (2023) Vol. 51, Iss. 7, pp. 894-919
Closed Access | Times Cited: 30
Authentic omnichannel: Providing consumers with a seamless brand experience through authenticity
Marta Massi, Chiara Piancatelli, Andrea Vocino
Psychology and Marketing (2023) Vol. 40, Iss. 7, pp. 1280-1298
Open Access | Times Cited: 27
The evolving direct‐to‐consumer retail model: A review and research agenda
Samantha McKee, Sean Sands, Jason Pallant, et al.
International Journal of Consumer Studies (2023) Vol. 47, Iss. 6, pp. 2816-2842
Open Access | Times Cited: 25
How do omnichannel customer experiences affect customer engagement? Theory and empirical validation
Syed Mahmudur Rahman, Jamie Carlson, Siegfried P. Gudergan, et al.
Journal of Business Research (2025) Vol. 189, pp. 115196-115196
Open Access | Times Cited: 1
Non-fungible tokens in retailing: Sources of value and strategic implications
Martin P. Fritze, Cait Lamberton, Stefano Puntoni
Journal of Retailing (2025)
Open Access | Times Cited: 1
Browsing the Aisles or Browsing the App? How Online Grocery Shopping is Changing What We Buy
Sai Chand Chintala, Jūra Liaukonytė, Nathan Yang
Marketing Science (2023) Vol. 43, Iss. 3, pp. 506-522
Closed Access | Times Cited: 20
Webrooming as the new retail experience: a smart-shopping perspective
Ziqiang Wu, Eugene Cheng-Xi Aw, Stephanie Hui-Wen Chuah
International Journal of Retail & Distribution Management (2023) Vol. 51, Iss. 6, pp. 736-754
Closed Access | Times Cited: 18
Digital technology-empowered omnichannel integration: a review and research agenda
Zhihui Yang, Dongbin Hu
International Journal of Retail & Distribution Management (2024) Vol. 52, Iss. 4, pp. 407-424
Closed Access | Times Cited: 7
Transitioning from Multichannel to Omnichannel Customer Experience in Service-Based Companies: Challenges and Coping Strategies
Carmen Gerea, Valeria Herskovic
Journal of theoretical and applied electronic commerce research (2022) Vol. 17, Iss. 2, pp. 394-413
Open Access | Times Cited: 24
Omnichannel retail operations with mixed fulfillment strategies
Lu Yang, Xiangyong Li, Ning Zhong
International Journal of Production Economics (2022) Vol. 254, pp. 108608-108608
Closed Access | Times Cited: 24
Empowering retailers: A bounded rationality perspective to enhancing omnichannel journey satisfaction
Aisha Muthaffar, Sonia Vilches‐Montero
Journal of Retailing and Consumer Services (2023) Vol. 75, pp. 103536-103536
Open Access | Times Cited: 16
Power of agglomeration on electronic word–of–mouth in the restaurant industry: Exploring the moderation role of review quality difference
Yanghee Kim, Minwoo Lee, Byung-Do Kim, et al.
Journal of Retailing and Consumer Services (2024) Vol. 78, pp. 103759-103759
Closed Access | Times Cited: 5
Multirooming: generating e-satisfaction throughout omnichannel consumer journey design and online customer experience
Miguel Ángel Moliner Tena, Vicent Tortosa-Edo
Journal of Research in Interactive Marketing (2023) Vol. 18, Iss. 3, pp. 349-369
Open Access | Times Cited: 13
How and when effective customer journeys drive brand loyalty: the role of consumer-brand identification
Bernd F. Reitsamer, Nicola Stokburger-Sauer, Janina S. Kuhnle
Journal of service management (2024) Vol. 35, Iss. 6, pp. 109-135
Open Access | Times Cited: 4
The impact of AI-powered technologies on aesthetic, cognitive and affective experience dimensions: a connected store experiment
Mehdi El Abed, Adrián Castro-López
Asia Pacific Journal of Marketing and Logistics (2023) Vol. 36, Iss. 3, pp. 715-735
Closed Access | Times Cited: 10
Channel-Specific Rivalry: Proximity-Based Impacts of Competitor Entry on Grocery Store Sales
Jia Li, Charles C. Moul
SSRN Electronic Journal (2025)
Closed Access
Retailer marketing mix response when launching a direct channel: Not all retailers are alike
Michiel Van Crombrugge, Els Breugelmans, Kathleen Cleeren, et al.
Journal of the Academy of Marketing Science (2025)
Open Access
Unlocking omnichannel capabilities to understand consumer retention: unravelling cross-channel integration and consumer empowerment
Gunjan Malhotra, Mahesh Ramalingam
Benchmarking An International Journal (2025)
Closed Access
Channel Integration Through a Wireless Applet and an E-Commerce Platform
Yizhu Shen
Journal of theoretical and applied electronic commerce research (2025) Vol. 20, Iss. 1, pp. 51-51
Open Access
Evolutions of Omni‐Channel Fulfillment Performance: An In‐Depth Case Study in Grocery Retailing
Stuart Milligan, Iain Davies, Baris Yalabik, et al.
Journal of Operations Management (2025)
Open Access
Perakendecilikte bütüncül kanal stratejisinin reklamda sunumu üzerine göstergebilimsel bir inceleme: Flo örneği
Maşide Karaca, Ayda Gök
Nevşehir Hacı Bektaş Veli Üniversitesi SBE Dergisi (2025) Vol. 15, Iss. 1, pp. 248-273
Closed Access
Unveiling the Factors Influencing U.S. Consumer Adoption of the Apparel Digital Retail Theater
Yi-Ning Tai, Ting Chi
Journal of theoretical and applied electronic commerce research (2025) Vol. 20, Iss. 2, pp. 60-60
Open Access
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