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OpenAlex Citation Counts

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OpenAlex is a bibliographic catalogue of scientific papers, authors and institutions accessible in open access mode, named after the Library of Alexandria. It's citation coverage is excellent and I hope you will find utility in this listing of citing articles!

If you click the article title, you'll navigate to the article, as listed in CrossRef. If you click the Open Access links, you'll navigate to the "best Open Access location". Clicking the citation count will open this listing for that article. Lastly at the bottom of the page, you'll find basic pagination options.

Requested Article:

How convenient is it? Delivering online shopping convenience to enhance customer satisfaction and encourage e-WOM
Paulo Duarte, Susana Costa e Silva, Margarida Bernardo Ferreira
Journal of Retailing and Consumer Services (2018) Vol. 44, pp. 161-169
Closed Access | Times Cited: 403

Showing 1-25 of 403 citing articles:

Determining factors in the adoption and recommendation of mobile wallet services in India: Analysis of the effect of innovativeness, stress to use and social influence
Nidhi Singh, Neena Sinha, Francisco Liébana‐Cabanillas
International Journal of Information Management (2019) Vol. 50, pp. 191-205
Closed Access | Times Cited: 487
The evolving role of artificial intelligence in marketing: A review and research agenda
Božidar Vlačić, Leonardo Corbo, Susana Costa e Silva, et al.
Journal of Business Research (2021) Vol. 128, pp. 187-203
Open Access | Times Cited: 373
How perceived trust mediates merchant's intention to use a mobile wallet technology
Nidhi Singh, Neena Sinha
Journal of Retailing and Consumer Services (2019) Vol. 52, pp. 101894-101894
Closed Access | Times Cited: 328
Customer Behavior as an Outcome of Social Media Marketing: The Role of Social Media Marketing Activity and Customer Experience
Ardy Wibowo, Shih‐Chih Chen, Uraiporn Wiangin, et al.
Sustainability (2020) Vol. 13, Iss. 1, pp. 189-189
Open Access | Times Cited: 272
Usability and responsiveness of artificial intelligence chatbot on online customer experience in e-retailing
Ja‐Shen Chen, Tran-Thien-Y Le, Devina Florence
International Journal of Retail & Distribution Management (2021) Vol. 49, Iss. 11, pp. 1512-1531
Closed Access | Times Cited: 265
The effect of online restaurant menus on consumers’ purchase intentions during the COVID-19 pandemic
Prawannarat Brewer, Angela G. Sebby
International Journal of Hospitality Management (2021) Vol. 94, pp. 102777-102777
Open Access | Times Cited: 215
Artificial Intelligence of Things (AIoT) Enabled Virtual Shop Applications Using Self‐Powered Sensor Enhanced Soft Robotic Manipulator
Zhongda Sun, Minglu Zhu, Zixuan Zhang, et al.
Advanced Science (2021) Vol. 8, Iss. 14
Open Access | Times Cited: 208
What affect consumers’ willingness to pay for green packaging? Evidence from China
Yu Hao, Hao Liu, Hongjie Chen, et al.
Resources Conservation and Recycling (2018) Vol. 141, pp. 21-29
Closed Access | Times Cited: 187
Creating and detecting fake reviews of online products
Joni Salminen, Chandrashekhar Kandpal, Ahmed Kamel, et al.
Journal of Retailing and Consumer Services (2021) Vol. 64, pp. 102771-102771
Open Access | Times Cited: 187
Convenience Matter in Mobile Banking Adoption Intention?
Amit Shankar, Bikramjit Rishi
Australasian Marketing Journal (AMJ) (2020) Vol. 28, Iss. 4, pp. 273-285
Closed Access | Times Cited: 185
Impact of online convenience on mobile banking adoption intention: A moderated mediation approach
Charles Jebarajakirthy, Amit Shankar
Journal of Retailing and Consumer Services (2020) Vol. 58, pp. 102323-102323
Closed Access | Times Cited: 185
What Is the Right Delivery Option for You? Consumer Preferences for Delivery Attributes in Online Retailing
Dung H. Nguyen, Sander de Leeuw, Wout Dullaert, et al.
Journal of Business Logistics (2019) Vol. 40, Iss. 4, pp. 299-321
Open Access | Times Cited: 176
How augmented reality (AR) is transforming the restaurant sector: Investigating the impact of “Le Petit Chef” on customers’ dining experiences
Wided Batat
Technological Forecasting and Social Change (2021) Vol. 172, pp. 121013-121013
Open Access | Times Cited: 124
Mengukur Kepuasan Pelanggan
Nadia Angraini
Jurnal Administrasi Bisnis. (2023) Vol. 2, Iss. 1, pp. 1-1
Open Access | Times Cited: 122
Online shopping continuance after COVID-19: A comparison of Canada, Germany and the United States
Norman Shaw, Brenda Eschenbrenner, Daniel Baier
Journal of Retailing and Consumer Services (2022) Vol. 69, pp. 103100-103100
Closed Access | Times Cited: 86
Analysis and modeling of changes in online shopping behavior due to Covid-19 pandemic: A Florida case study
Alireza Adibfar, Siddhartha Gulhare, Sivaramakrishnan Srinivasan, et al.
Transport Policy (2022) Vol. 126, pp. 162-176
Open Access | Times Cited: 70
The Impact of Mukbang Live Streaming Commerce on Consumers’ Overconsumption Behavior
Daisy Lee, Calvin Wan
Journal of Interactive Marketing (2023) Vol. 58, Iss. 2-3, pp. 198-221
Open Access | Times Cited: 46
Reflective Model of Brand Awareness on Repurchase Intention and Customer Satisfaction
Gunawan Bata Ilyas, Sri Rahmi, Hasmin Tamsah, et al.
Journal of Asian Finance Economics and Business (2020) Vol. 7, Iss. 9, pp. 427-438
Open Access | Times Cited: 128
Understanding female consumers’ intention to shop online
Prashant Raman
Asia Pacific Journal of Marketing and Logistics (2019) Vol. 31, Iss. 4, pp. 1138-1160
Closed Access | Times Cited: 97
Examining consumer experience in using m-banking apps: A study of its antecedents and outcomes
Shadma Shahid, Jamid Ul Islam, Shehla Malik, et al.
Journal of Retailing and Consumer Services (2021) Vol. 65, pp. 102870-102870
Closed Access | Times Cited: 88
The omni-channel approach: A utopia for companies?
Monika Hajdas, Joanna Radomska, Susana Costa e Silva
Journal of Retailing and Consumer Services (2020) Vol. 65, pp. 102131-102131
Open Access | Times Cited: 86
Innovation resistance theory perspective on the use of food delivery applications
Puneet Kaur, Amandeep Dhir, Arghya Ray, et al.
Journal of Enterprise Information Management (2020) Vol. 34, Iss. 6, pp. 1746-1768
Closed Access | Times Cited: 84
Proactive vs. reactive personalization: Can customization of privacy enhance user experience?
Bo Zhang, S. Shyam Sundar
International Journal of Human-Computer Studies (2019) Vol. 128, pp. 86-99
Open Access | Times Cited: 80
Augmented reality and the customer journey: An exploratory study
Beatrice Romano, Sean Sands, Jason Pallant
Australasian Marketing Journal (AMJ) (2020) Vol. 29, Iss. 4, pp. 354-363
Closed Access | Times Cited: 80
Comparative Analysis of Key Factors Encouraging Food Delivery App Adoption Before and During the COVID-19 Pandemic in Thailand
Jankit Chotigo, Yasuo Kadono
Sustainability (2021) Vol. 13, Iss. 8, pp. 4088-4088
Open Access | Times Cited: 74
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