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OpenAlex Citation Counts

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OpenAlex is a bibliographic catalogue of scientific papers, authors and institutions accessible in open access mode, named after the Library of Alexandria. It's citation coverage is excellent and I hope you will find utility in this listing of citing articles!

If you click the article title, you'll navigate to the article, as listed in CrossRef. If you click the Open Access links, you'll navigate to the "best Open Access location". Clicking the citation count will open this listing for that article. Lastly at the bottom of the page, you'll find basic pagination options.

Requested Article:

Shopping intention at AI-powered automated retail stores (AIPARS)
Rajasshrie Pillai, Brijesh Sivathanu, Yogesh K. Dwivedi
Journal of Retailing and Consumer Services (2020) Vol. 57, pp. 102207-102207
Open Access | Times Cited: 285

Showing 1-25 of 285 citing articles:

Role of institutional pressures and resources in the adoption of big data analytics powered artificial intelligence, sustainable manufacturing practices and circular economy capabilities
Surajit Bag, J.H.C. Pretorius, Shivam Gupta, et al.
Technological Forecasting and Social Change (2020) Vol. 163, pp. 120420-120420
Closed Access | Times Cited: 540
What factors contribute to the acceptance of artificial intelligence? A systematic review
Sage Kelly, Sherrie-Anne Kaye, Óscar Oviedo-Trespalacios
Telematics and Informatics (2022) Vol. 77, pp. 101925-101925
Open Access | Times Cited: 369
Understanding AI adoption in manufacturing and production firms using an integrated TAM-TOE model
Sheshadri Chatterjee, Nripendra P. Rana, Yogesh K. Dwivedi, et al.
Technological Forecasting and Social Change (2021) Vol. 170, pp. 120880-120880
Open Access | Times Cited: 363
An integrated artificial intelligence framework for knowledge creation and B2B marketing rational decision making for improving firm performance
Surajit Bag, Shivam Gupta, Ajay Kumar, et al.
Industrial Marketing Management (2020) Vol. 92, pp. 178-189
Open Access | Times Cited: 249
Humanizing voice assistant: The impact of voice assistant personality on consumers’ attitudes and behaviors
Atieh Poushneh
Journal of Retailing and Consumer Services (2020) Vol. 58, pp. 102283-102283
Open Access | Times Cited: 209
Will artificial intelligence replace human customer service? The impact of communication quality and privacy risks on adoption intention
Meng­meng Song, Xinyu Xing, Yucong Duan, et al.
Journal of Retailing and Consumer Services (2022) Vol. 66, pp. 102900-102900
Closed Access | Times Cited: 207
What motivates customers to shop in smart shops? The impacts of smart technology and technology readiness
Yu‐Wei Chang, Jiahe Chen
Journal of Retailing and Consumer Services (2020) Vol. 58, pp. 102325-102325
Closed Access | Times Cited: 174
Psychological determinants of users’ adoption and word-of-mouth recommendations of smart voice assistants
Anubhav Mishra, Anuja Shukla, Sujeet Kumar Sharma
International Journal of Information Management (2021) Vol. 67, pp. 102413-102413
Closed Access | Times Cited: 167
What impacts customer experience for B2B enterprises on using AI-enabled chatbots? Insights from Big data analytics
Amit Kushwaha, Prashant Kumar, Arpan Kumar Kar
Industrial Marketing Management (2021) Vol. 98, pp. 207-221
Closed Access | Times Cited: 165
Consumer engagement via interactive artificial intelligence and mixed reality
Eunyoung Sung, Sujin Bae, Dai‐In Danny Han, et al.
International Journal of Information Management (2021) Vol. 60, pp. 102382-102382
Closed Access | Times Cited: 158
Conversational commerce: entering the next stage of AI-powered digital assistants
Janarthanan Balakrishnan, Yogesh K. Dwivedi
Annals of Operations Research (2021) Vol. 333, Iss. 2-3, pp. 653-687
Open Access | Times Cited: 152
Exploring the role of personality, trust, and privacy in customer experience performance during voice shopping: Evidence from SEM and fuzzy set qualitative comparative analysis
Ransome Epie Bawack, Samuel Fosso Wamba, Kévin Carillo
International Journal of Information Management (2021) Vol. 58, pp. 102309-102309
Open Access | Times Cited: 150
The effect of AI-based CRM on organization performance and competitive advantage: An empirical analysis in the B2B context
Sheshadri Chatterjee, Nripendra P. Rana, Kuttimani Tamilmani, et al.
Industrial Marketing Management (2021) Vol. 97, pp. 205-219
Closed Access | Times Cited: 146
Data intelligence and analytics: A bibliometric analysis of human–Artificial intelligence in public sector decision-making effectiveness
Assunta Di Vaio, Rohail Hassan, Claude Alavoine
Technological Forecasting and Social Change (2021) Vol. 174, pp. 121201-121201
Closed Access | Times Cited: 132
Adoption of AI-empowered industrial robots in auto component manufacturing companies
Rajasshrie Pillai, Brijesh Sivathanu, Marcello M. Mariani, et al.
Production Planning & Control (2021) Vol. 33, Iss. 16, pp. 1517-1533
Open Access | Times Cited: 125
Public and private value creation using artificial intelligence: An empirical study of AI voice robot users in Chinese public sector
Changlin Wang, Thompson S.H. Teo, Marijn Janssen
International Journal of Information Management (2021) Vol. 61, pp. 102401-102401
Closed Access | Times Cited: 111
Artificial intelligence in business-to-business marketing: a bibliometric analysis of current research status, development and future directions
Runyue Han, Hugo K.S. Lam, Yuanzhu Zhan, et al.
Industrial Management & Data Systems (2021) Vol. 121, Iss. 12, pp. 2467-2497
Open Access | Times Cited: 111
Journey of customers in this digital era: Understanding the role of artificial intelligence technologies in user engagement and conversion
Surajit Bag, Gautam Srivastava, Mamoon Al Bashir, et al.
Benchmarking An International Journal (2021) Vol. 29, Iss. 7, pp. 2074-2098
Open Access | Times Cited: 111
Artificial intelligence as an enabler of B2B marketing: A dynamic capabilities micro-foundations approach
Patrick Mikalef, Kieran Conboy, John Krogstie
Industrial Marketing Management (2021) Vol. 98, pp. 80-92
Open Access | Times Cited: 104
The new wave of AI-powered luxury brands online shopping experience: The role of digital multisensory cues and customers’ engagement
Muhammad Sabbir Rahman, Surajit Bag, Md Afnan Hossain, et al.
Journal of Retailing and Consumer Services (2023) Vol. 72, pp. 103273-103273
Closed Access | Times Cited: 81
The Impact of Artificial Intelligence on Firm Performance: An Application of the Resource-Based View to e-Commerce Firms
Donghua Chen, José Paulo Esperança, Shaofeng Wang
Frontiers in Psychology (2022) Vol. 13
Open Access | Times Cited: 75
Artificial intelligence focus and firm performance
Sagarika Mishra, Michael T. Ewing, Holly B. Cooper
Journal of the Academy of Marketing Science (2022) Vol. 50, Iss. 6, pp. 1176-1197
Open Access | Times Cited: 74
“Alexa, let’s talk about my productivity”: The impact of digital assistants on work productivity
Davit Marikyan, Savvas Papagiannidis, Omer Rana, et al.
Journal of Business Research (2022) Vol. 142, pp. 572-584
Open Access | Times Cited: 71
Understanding AI tool engagement: A study of ChatGPT usage and word-of-mouth among university students and office workers
Hyeon Jo
Telematics and Informatics (2023) Vol. 85, pp. 102067-102067
Closed Access | Times Cited: 52
What Determines AI Adoption in Companies? Mixed-Method Evidence
Aruna Polisetty, Debarun Chakraborty, G Sowmya, et al.
Journal of Computer Information Systems (2023) Vol. 64, Iss. 3, pp. 370-387
Closed Access | Times Cited: 50
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