OpenAlex Citation Counts

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OpenAlex is a bibliographic catalogue of scientific papers, authors and institutions accessible in open access mode, named after the Library of Alexandria. It's citation coverage is excellent and I hope you will find utility in this listing of citing articles!

If you click the article title, you'll navigate to the article, as listed in CrossRef. If you click the Open Access links, you'll navigate to the "best Open Access location". Clicking the citation count will open this listing for that article. Lastly at the bottom of the page, you'll find basic pagination options.

Requested Article:

Personalization and hedonic motivation in creating customer experiences and loyalty in omnichannel retail
Olli Tyrväinen, Heikki Karjaluoto, Hannu Saarijärvi
Journal of Retailing and Consumer Services (2020) Vol. 57, pp. 102233-102233
Open Access | Times Cited: 232

Showing 1-25 of 232 citing articles:

Generative artificial intelligence in marketing: Applications, opportunities, challenges, and research agenda
Nir Kshetri, Yogesh K. Dwivedi, Thomas H. Davenport, et al.
International Journal of Information Management (2023) Vol. 75, pp. 102716-102716
Open Access | Times Cited: 156

Exploring the role of personality, trust, and privacy in customer experience performance during voice shopping: Evidence from SEM and fuzzy set qualitative comparative analysis
Ransome Epie Bawack, Samuel Fosso Wamba, Kévin Carillo
International Journal of Information Management (2021) Vol. 58, pp. 102309-102309
Open Access | Times Cited: 150

The customer retail app experience: Implications for customer loyalty
Sebastián Molinillo, Rocío Aguilar-Illescas, Rafael Anaya‐Sánchez, et al.
Journal of Retailing and Consumer Services (2021) Vol. 65, pp. 102842-102842
Open Access | Times Cited: 120

Assessing Factors Influencing Technology Adoption for Online Purchasing Amid COVID-19 in Qatar: Moderating Role of Word of Mouth
Hussam Al Halbusi, Khalid Ibrahim Al‐Sulaiti, Jaffar Abbas, et al.
Frontiers in Environmental Science (2022) Vol. 10
Open Access | Times Cited: 80

Consumer behavior in immersive virtual reality retail environments: A systematic literature review using the stimuli‐organisms‐responses (S‐O‐r) model
Aysu Erensoy, Anuradha Mathrani, Alexander Schnack, et al.
Journal of Consumer Behaviour (2024) Vol. 23, Iss. 6, pp. 2781-2811
Open Access | Times Cited: 22

I want it my way! The effect of perceptions of personalization through augmented reality and online shopping on customer intentions to co-create value
Saifeddin Alimamy, Juergen Gnoth
Computers in Human Behavior (2021) Vol. 128, pp. 107105-107105
Closed Access | Times Cited: 101

E-retail factors for customer activation and retention: An empirical study from Indian e-commerce customers
Vikas Kumar, Gabriel A. Ogunmola
Journal of Retailing and Consumer Services (2020) Vol. 59, pp. 102399-102399
Closed Access | Times Cited: 91

How to retain customers in omnichannel retailing: Considering the roles of brand experience and purchase behavior
Chin-Ching Yin, Hung-Chang Chiu, Yi‐Ching Hsieh, et al.
Journal of Retailing and Consumer Services (2022) Vol. 69, pp. 103070-103070
Closed Access | Times Cited: 64

Consequences of personalized product recommendations and price promotions in online grocery shopping
Heli Hallikainen, Milena Luongo, Amandeep Dhir, et al.
Journal of Retailing and Consumer Services (2022) Vol. 69, pp. 103088-103088
Open Access | Times Cited: 61

Does retail type matter? Consumer responses to channel integration in omni-channel retailing
Xin‐Jean Lim, Jun‐Hwa Cheah, Yogesh K. Dwivedi, et al.
Journal of Retailing and Consumer Services (2022) Vol. 67, pp. 102992-102992
Open Access | Times Cited: 60

How customer experience incongruence affects omnichannel customer retention: The moderating role of channel characteristics
Wei Gao, Wenqian Li, Hua Fan, et al.
Journal of Retailing and Consumer Services (2021) Vol. 60, pp. 102487-102487
Closed Access | Times Cited: 59

Online personalized recommended product quality and e-impulse buying: A conditional mediation analysis
Ampadu Seth, Yuanchun Jiang, Emmanuel Debrah, et al.
Journal of Retailing and Consumer Services (2021) Vol. 64, pp. 102789-102789
Closed Access | Times Cited: 56

Strategic orientation towards digitization to improve supermarket loyalty in an omnichannel context
Pedro Cuesta Valiño, Pablo Gutiérrez Rodríguez, Estela Núñez‐Barriopedro, et al.
Journal of Business Research (2022) Vol. 156, pp. 113475-113475
Open Access | Times Cited: 43

Integrated store service quality measurement scale in omni-channel retailing
Min Zhang, Yiwei Li, Lin Sun, et al.
International Journal of Retail & Distribution Management (2022) Vol. 50, Iss. 7, pp. 839-859
Closed Access | Times Cited: 42

The Impact of Digital Transformation on Business Models and Competitive Advantage
Kresnawidiansyah Agustian, Endang Saefuddin Mubarok, Agustian Zen, et al.
Technology and Society Perspectives (TACIT) (2023) Vol. 1, Iss. 2, pp. 79-93
Open Access | Times Cited: 40

Reducing waste management challenges: Empirical assessment of waste sorting intention among corporate employees in Ghana
Gibbson Adu‐Gyamfi, Ama Nyarko Asamoah, Emmanuel Nketiah, et al.
Journal of Retailing and Consumer Services (2023) Vol. 72, pp. 103261-103261
Closed Access | Times Cited: 36

Understanding the usability of retail fashion brand chatbots: Evidence from customer expectations and experiences
Usman Aslam
Journal of Retailing and Consumer Services (2023) Vol. 74, pp. 103377-103377
Closed Access | Times Cited: 32

Does product involvement drive consumer flow state in the AR environment? A study on behavioural responses
Francesca Serravalle, Régine Vanheems, Milena Viassone
Journal of Retailing and Consumer Services (2023) Vol. 72, pp. 103279-103279
Open Access | Times Cited: 29

Consumers’ willingness to disclose their personal data in e-commerce: A reciprocity-based social exchange perspective
Mindaugas Degutis, Sigitas Urbonavičius, Linda D. Hollebeek, et al.
Journal of Retailing and Consumer Services (2023) Vol. 74, pp. 103385-103385
Closed Access | Times Cited: 29

Omnichannel retailing: exploring future research avenues in retail marketing and distribution management
Neha Sharma, Nirankush Dutta
International Journal of Retail & Distribution Management (2023) Vol. 51, Iss. 7, pp. 894-919
Closed Access | Times Cited: 29

Exploring the Role of Omnichannel Retailing Technologies: Future Research Directions
Park Thaichon, Sara Quach, Mojtaba Barari, et al.
Australasian Marketing Journal (AMJ) (2023) Vol. 32, Iss. 2, pp. 162-177
Open Access | Times Cited: 28

A Hyper-Personalized Product Recommendation System Focused on Customer Segmentation: An Application in the Fashion Retail Industry
Emre YILDIZ, Ceyda Güngör Şen, Eyüp Ensar Işık
Journal of theoretical and applied electronic commerce research (2023) Vol. 18, Iss. 1, pp. 571-596
Open Access | Times Cited: 27

How integrated store-service quality promotes omnichannel shoppers’ word-of-mouth behaviors: the moderating role of perceived relationship investment and the shopper’s perceived value
Thamaraiselvan Natarajan, Deepak Ramanan Veera Raghavan
The TQM Journal (2023) Vol. 36, Iss. 4, pp. 1113-1144
Closed Access | Times Cited: 23

Influence of perceived value on omnichannel usage: Mediating and moderating roles of the omnichannel shopping habit
Neeru Sharma, Johra Kayeser Fatima
Journal of Retailing and Consumer Services (2023) Vol. 77, pp. 103627-103627
Open Access | Times Cited: 23

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