OpenAlex Citation Counts

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OpenAlex is a bibliographic catalogue of scientific papers, authors and institutions accessible in open access mode, named after the Library of Alexandria. It's citation coverage is excellent and I hope you will find utility in this listing of citing articles!

If you click the article title, you'll navigate to the article, as listed in CrossRef. If you click the Open Access links, you'll navigate to the "best Open Access location". Clicking the citation count will open this listing for that article. Lastly at the bottom of the page, you'll find basic pagination options.

Requested Article:

The role of social media in internet banking transition during COVID-19 pandemic: Using multiple methods and sources in qualitative research
Muhammad Naeem, Wilson Ozuem
Journal of Retailing and Consumer Services (2021) Vol. 60, pp. 102483-102483
Open Access | Times Cited: 88

Showing 1-25 of 88 citing articles:

Online shopping adoption during COVID-19 and social isolation: Extending the UTAUT model with herd behavior
Jure Erjavec, Anton Manfreda
Journal of Retailing and Consumer Services (2021) Vol. 65, pp. 102867-102867
Closed Access | Times Cited: 193

The evolution of social media influence - A literature review and research agenda
Purva Grover, Arpan Kumar Kar, Yogesh K. Dwivedi
International Journal of Information Management Data Insights (2022) Vol. 2, Iss. 2, pp. 100116-100116
Open Access | Times Cited: 71

The impact of blockchain technology on the online purchase behavior of green agricultural products
Hua Liu, Ruili Ma, Guangyao He, et al.
Journal of Retailing and Consumer Services (2023) Vol. 74, pp. 103387-103387
Closed Access | Times Cited: 51

Demystification and Actualisation of Data Saturation in Qualitative Research Through Thematic Analysis
Muhammad Naeem, Wilson Ozuem, Kerry E. Howell, et al.
International Journal of Qualitative Methods (2024) Vol. 23
Open Access | Times Cited: 42

Effect of community relationship management, relationship marketing orientation, customer engagement, and brand trust on brand loyalty: The case of a commercial bank in Thailand
Jedsada Wongsansukcharoen
Journal of Retailing and Consumer Services (2021) Vol. 64, pp. 102826-102826
Closed Access | Times Cited: 90

Factors influencing the adoption of internet banking: An integration of ISSM and UTAUT with price value and perceived risk
Mohammed Amin Almaiah, Ali Mugahed Al-Rahmi, Fahad Alturise, et al.
Frontiers in Psychology (2022) Vol. 13
Open Access | Times Cited: 63

Exploring factors affecting mobile-banking app adoption: a perspective from adaptive structuration theory
Ahsan Ali, Abdul Hameed, Muhammad Farrukh Moin, et al.
Aslib Journal of Information Management (2022) Vol. 75, Iss. 4, pp. 773-795
Closed Access | Times Cited: 48

Impacts of COVID-19 on the post-pandemic behaviour: The role of mortality threats and religiosity
Gomaa Agag, Sameh Aboul-Dahab, Yasser Moustafa Shehawy, et al.
Journal of Retailing and Consumer Services (2022) Vol. 67, pp. 102964-102964
Open Access | Times Cited: 42

Understanding the usability of retail fashion brand chatbots: Evidence from customer expectations and experiences
Usman Aslam
Journal of Retailing and Consumer Services (2023) Vol. 74, pp. 103377-103377
Closed Access | Times Cited: 32

Financial innovation and bank financial performance: Evidence from Nigerian deposit money banks
Olawale Ashiru, Gift Balogun, Oluseun Paseda
Research in Globalization (2023) Vol. 6, pp. 100120-100120
Open Access | Times Cited: 25

The impact of technology service quality on Bangladeshi banking consumers' satisfaction during the pandemic situation: Green development and innovation perspective in banking service
Md. Rahat Khan, Most. Tahura Pervin, Md. Zahir Uddin Arif, et al.
Innovation and Green Development (2023) Vol. 3, Iss. 2, pp. 100120-100120
Open Access | Times Cited: 23

Examining the interplay of internet banking service quality, e-satisfaction, e-word of mouth and e-retention: a post pandemic customer perspective
Phillip Dangaiso, Paul Mukucha, Forbes Makudza, et al.
Cogent Social Sciences (2024) Vol. 10, Iss. 1
Open Access | Times Cited: 9

Energy Losses Due to Imperfect Payment Infrastructure and Payment Instruments
Oleksandr Melnychenko
Energies (2021) Vol. 14, Iss. 24, pp. 8213-8213
Open Access | Times Cited: 43

Followership behavior and corporate social responsibility disclosure: Analysis and implications for sustainability research
Elisa Arrigo, Assunta Di Vaio, Rohail Hassan, et al.
Journal of Cleaner Production (2022) Vol. 360, pp. 132151-132151
Closed Access | Times Cited: 36

Brand bank attachment to loyalty in digital banking services: mediated by psychological engagement with service platforms and moderated by platform types
Shalom Levy
International Journal of Bank Marketing (2022) Vol. 40, Iss. 4, pp. 679-700
Closed Access | Times Cited: 33

Digitization and Financial Performance of Banking Sectors Facing COVID-19 Challenges in Central and Eastern European Countries
Nicoleta Mihaela Doran, Roxana Maria Bădîrcea, Alina Georgiana Manta
Electronics (2022) Vol. 11, Iss. 21, pp. 3483-3483
Open Access | Times Cited: 30

Using Online Grocery Applications during the COVID-19 Pandemic: Their Relationship with Open Innovation
Ma. Janice J. Gumasing, Yogi Tri Prasetyo, Satria Fadil Persada, et al.
Journal of Open Innovation Technology Market and Complexity (2022) Vol. 8, Iss. 2, pp. 93-93
Open Access | Times Cited: 29

Transformed virtual concepts into reality: Linkage the viewpoint of entrepreneurial passion, technology adoption propensity and advantage to usage intention
Chih‐Hsing Liu, Tse‐Ping Dong, Ho Tran Vu
Journal of Retailing and Consumer Services (2023) Vol. 75, pp. 103452-103452
Closed Access | Times Cited: 18

The Impact of the COVID-19 Pandemic on the Banking Sector
Mihaela Roxana Marcu
Management Dynamics in the Knowledge Economy (2021) Vol. 9, Iss. 2, pp. 205-223
Open Access | Times Cited: 40

Online banking adoption in Spanish cities and towns. Finding differences through TAM application
Gema Albort-Morant, Carlos Sanchís-Pedregosa, Jazmin R. Paredes Paredes
Economic Research-Ekonomska Istraživanja (2021) Vol. 35, Iss. 1, pp. 854-872
Open Access | Times Cited: 33

Exploring the factors that drive millet consumption: Insights from regular and occasional consumers
Priya Shah, Neha Mehta, Sweety Shah
Journal of Retailing and Consumer Services (2023) Vol. 76, pp. 103598-103598
Closed Access | Times Cited: 15

Integrated banking channel service quality (IBCSQ): Role of IBCSQ for building consumers' relationship quality and brand equity
S. Sreejesh
Journal of Retailing and Consumer Services (2023) Vol. 76, pp. 103616-103616
Closed Access | Times Cited: 12

The influence of indigenous culture practices in augmenting the hybrid payment system: a case study of distributor-retailer dyads in Pakistani small and medium enterprises
Khan Burhan Khan, Noor Ismawati Jaafar, Shamshul Bahri Zakaria
Qualitative Research in Financial Markets (2025)
Closed Access

Using dynamic capabilities to cope with digital transformation and boost innovation in traditional banks
Gustavo de Paula Pereira, Janine Fleith de Medeiros, Camila Kolling, et al.
Business Horizons (2024) Vol. 67, Iss. 4, pp. 317-330
Open Access | Times Cited: 3

The digital divide: psychographic segmentation in the Canadian banking context
Omar H. Fares, Joseph Aversa, Seung Hwan Lee
Journal of Marketing Analytics (2024)
Closed Access | Times Cited: 3

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