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OpenAlex Citation Counts

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OpenAlex is a bibliographic catalogue of scientific papers, authors and institutions accessible in open access mode, named after the Library of Alexandria. It's citation coverage is excellent and I hope you will find utility in this listing of citing articles!

If you click the article title, you'll navigate to the article, as listed in CrossRef. If you click the Open Access links, you'll navigate to the "best Open Access location". Clicking the citation count will open this listing for that article. Lastly at the bottom of the page, you'll find basic pagination options.

Requested Article:

The effects of service quality, perceived value and trust in home delivery service personnel on customer satisfaction: Evidence from a developing country
Md Uzir Hossain Uzir, Hussam Al Halbusi, T. Ramayah, et al.
Journal of Retailing and Consumer Services (2021) Vol. 63, pp. 102721-102721
Closed Access | Times Cited: 363

Showing 1-25 of 363 citing articles:

Choosing a package carrier during COVID-19 pandemic: An integration of pro-environmental planned behavior (PEPB) theory and service quality (SERVQUAL)
Josephine D. German, Anak Agung Ngurah Perwira Redi, Yogi Tri Prasetyo, et al.
Journal of Cleaner Production (2022) Vol. 346, pp. 131123-131123
Open Access | Times Cited: 102
The intricate relationships of consumers’ loyalty and their perceptions of service quality, price and satisfaction in restaurant service
Selim Ahmed, Ahmed Al Asheq, Ezaz Ahmed, et al.
The TQM Journal (2022) Vol. 35, Iss. 2, pp. 519-539
Closed Access | Times Cited: 101
Mediating effects on the relationship between perceived service quality and public library app loyalty during the COVID-19 era
Vanessa Hiu Ying Chan, Dickson K.W. Chiu, Kevin K.W. Ho
Journal of Retailing and Consumer Services (2022) Vol. 67, pp. 102960-102960
Closed Access | Times Cited: 85
Assessing Factors Influencing Technology Adoption for Online Purchasing Amid COVID-19 in Qatar: Moderating Role of Word of Mouth
Hussam Al Halbusi, Khalid Ibrahim Al‐Sulaiti, Jaffar Abbas, et al.
Frontiers in Environmental Science (2022) Vol. 10
Open Access | Times Cited: 80
Influence of self-perceived creativity and social media use in predicting E-entrepreneurial intention
Fadi Abdelfattah, Hussam Al Halbusi, Raya Masoud Al-Brwani
International Journal of Innovation Studies (2022) Vol. 6, Iss. 3, pp. 119-127
Open Access | Times Cited: 74
Online food delivery companies' performance and consumers expectations during Covid-19: An investigation using machine learning approach
Purushottam Meena, Gopal Kumar
Journal of Retailing and Consumer Services (2022) Vol. 68, pp. 103052-103052
Closed Access | Times Cited: 73
Text mining approach to explore determinants of grocery mobile app satisfaction using online customer reviews
Avinash Kumar, Shibashish Chakraborty, Pradip Kumar Bala
Journal of Retailing and Consumer Services (2023) Vol. 73, pp. 103363-103363
Closed Access | Times Cited: 56
The influence of anthropomorphic appearance of artificial intelligence products on consumer behavior and brand evaluation under different product types
Yaqiong Zhang, Shifu Wang
Journal of Retailing and Consumer Services (2023) Vol. 74, pp. 103432-103432
Closed Access | Times Cited: 47
What affects the promoting intention of mobile banking services? Insights from mining consumer reviews
Bibaswan Basu, M. P. Sebastian, Arpan Kumar Kar
Journal of Retailing and Consumer Services (2024) Vol. 77, pp. 103695-103695
Closed Access | Times Cited: 29
Perspectives of Digital Marketing for the Restaurant Industry
Mohammad Badruddoza Talukder, Sanjeev Kumar, Iva Rani Das
Advances in media, entertainment and the arts (AMEA) book series (2024), pp. 118-134
Closed Access | Times Cited: 24
Informational or emotional? Exploring the relative effects of chatbots’ self-recovery strategies on consumer satisfaction
Cheng Zhou, Qian Chang
Journal of Retailing and Consumer Services (2024) Vol. 78, pp. 103779-103779
Closed Access | Times Cited: 16
Applying the technology acceptance model – Theory of planned behavior (TAM-TPB) model to study the acceptance of building information modeling (BIM) in green building in China
Wei Wei, Yogi Tri Prasetyo, Zachariah John A. Belmonte, et al.
Acta Psychologica (2025) Vol. 254, pp. 104790-104790
Closed Access | Times Cited: 2
Applied Artificial Intelligence and user satisfaction: Smartwatch usage for healthcare in Bangladesh during COVID-19
Md Uzir Hossain Uzir, Hussam Al Halbusi, Rodney Lim, et al.
Technology in Society (2021) Vol. 67, pp. 101780-101780
Open Access | Times Cited: 78
Increase hedonic products purchase intention through livestreaming: The mediating effects of mental imagery quality and customer trust
Bin Wang, Fengyuan Xie, Jay Kandampully, et al.
Journal of Retailing and Consumer Services (2022) Vol. 69, pp. 103109-103109
Closed Access | Times Cited: 66
Rasch Modeling and Multilevel Confirmatory Factor Analysis for the Usability of the Impact of Event Scale-Revised (IES-R) during the COVID-19 Pandemic
Musheer A. Aljaberi, Kuo‐Hsin Lee, Naser Abdulhafeeth Alareqe, et al.
Healthcare (2022) Vol. 10, Iss. 10, pp. 1858-1858
Open Access | Times Cited: 59
Effects of logistics service quality and price fairness on customer repurchase intention: The moderating role of cross-border e-commerce experiences
Quynh Huong, Thai Young Kim, Xueqin Wang
Journal of Retailing and Consumer Services (2022) Vol. 70, pp. 103165-103165
Closed Access | Times Cited: 59
Perceived values, platform attachment and repurchase intention in on-demand service platforms: A cognition-affection-conation perspective
Baozhou Lu, Lixiao Yan, Zhipeng Chen
Journal of Retailing and Consumer Services (2022) Vol. 67, pp. 103024-103024
Closed Access | Times Cited: 56
Exploring Factors Affecting Graduate Students’ Satisfaction toward E-Learning in the Era of the COVID-19 Crisis
Lubna Ali Mohammed, Musheer A. Aljaberi, Asra Amidi, et al.
European Journal of Investigation in Health Psychology and Education (2022) Vol. 12, Iss. 8, pp. 1121-1142
Open Access | Times Cited: 55
What affects the online ratings of restaurant consumers: a research perspective on text-mining big data analysis
Jun Liu, Yunyun Yu, Fuad Mehraliyev, et al.
International Journal of Contemporary Hospitality Management (2022) Vol. 34, Iss. 10, pp. 3607-3633
Open Access | Times Cited: 48
Predicting factors affecting the intention to use a 3PL during the COVID-19 pandemic: A machine learning ensemble approach
Josephine D. German, Ardvin Kester S. Ong, Anak Agung Ngurah Perwira Redi, et al.
Heliyon (2022) Vol. 8, Iss. 11, pp. e11382-e11382
Open Access | Times Cited: 40
Do you think that the home delivery is good for retailing?
Bikash Koli Dey, Mitali Sarkar, Kripasindhu Chaudhuri, et al.
Journal of Retailing and Consumer Services (2023) Vol. 72, pp. 103237-103237
Closed Access | Times Cited: 38
Psychological Toll of the COVID-19 Pandemic: An In-Depth Exploration of Anxiety, Depression, and Insomnia and the Influence of Quarantine Measures on Daily Life
Musheer A. Aljaberi, Mohammed A. Al‐Sharafi, Md Uzir Hossain Uzir, et al.
Healthcare (2023) Vol. 11, Iss. 17, pp. 2418-2418
Open Access | Times Cited: 34
A conceptual model to imply a negative innovation assessment framework on consumer behaviors through the electronic business platforms
Thanatchaphan Petcharat, Aungkana Jattamart, Adisorn Leelasantitham
Journal of Retailing and Consumer Services (2023) Vol. 74, pp. 103450-103450
Closed Access | Times Cited: 27
How Do Influencers Moderate Purchase Motives? An Application of S-O-R Model to Assess the Effects of Reviewers’ Rating on Online Purchase
Sudhir Rana, Sudin Bag, Indrajit Ghosal, et al.
Journal of Promotion Management (2023) Vol. 29, Iss. 8, pp. 1168-1197
Closed Access | Times Cited: 26
Tourist acceptance of ChatGPT in travel services: the mediating role of parasocial interaction
Han Xu, Rob Law, Jon C. Lovett, et al.
Journal of Travel & Tourism Marketing (2024) Vol. 41, Iss. 7, pp. 955-972
Open Access | Times Cited: 16
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