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OpenAlex Citation Counts

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OpenAlex is a bibliographic catalogue of scientific papers, authors and institutions accessible in open access mode, named after the Library of Alexandria. It's citation coverage is excellent and I hope you will find utility in this listing of citing articles!

If you click the article title, you'll navigate to the article, as listed in CrossRef. If you click the Open Access links, you'll navigate to the "best Open Access location". Clicking the citation count will open this listing for that article. Lastly at the bottom of the page, you'll find basic pagination options.

Requested Article:

Detection of potential customers’ empathy behavior towards customers' reviews
Md Shamim Hossain, Mst Farjana Rahman
Journal of Retailing and Consumer Services (2021) Vol. 65, pp. 102881-102881
Closed Access | Times Cited: 58

Showing 1-25 of 58 citing articles:

Research on strategies for improving green product consumption sentiment from the perspective of big data
Liping Wang, Longjun Chen, Chuang Li
Journal of Retailing and Consumer Services (2024) Vol. 79, pp. 103802-103802
Closed Access | Times Cited: 39
Emotional and the normative aspects of customers’ reviews
Yana Pashchenko, Mst Farjana Rahman, Md Shamim Hossain, et al.
Journal of Retailing and Consumer Services (2022) Vol. 68, pp. 103011-103011
Closed Access | Times Cited: 47
Does the selection of virtual reality video matter? A laboratory experimental study of the influences of arousal
Chun Liu, Xiaoting Huang
Journal of Hospitality and Tourism Management (2022) Vol. 54, pp. 152-165
Open Access | Times Cited: 42
The impact of website quality on online compulsive buying behavior: evidence from online shopping organizations
Mst Farjana Rahman, Md Shamim Hossain
South Asian Journal of Marketing (2022)
Open Access | Times Cited: 40
Customer sentiment analysis and prediction of halal restaurants using machine learning approaches
Md Shamim Hossain, Mst Farjana Rahman, Md. Kutub Uddin, et al.
Journal of Islamic marketing (2022) Vol. 14, Iss. 7, pp. 1859-1889
Closed Access | Times Cited: 39
Profit-driven fusion framework based on bagging and boosting classifiers for potential purchaser prediction
Zhenkun Liu, Ying Zhang, Mohammad Zoynul Abedin, et al.
Journal of Retailing and Consumer Services (2024) Vol. 79, pp. 103854-103854
Open Access | Times Cited: 13
Customer Sentiment Analysis and Prediction of Insurance Products’ Reviews Using Machine Learning Approaches
Md Shamim Hossain, Mst Farjana Rahman
FIIB Business Review (2022) Vol. 12, Iss. 4, pp. 386-402
Closed Access | Times Cited: 37
The relationship between technology trust and behavioral intention to use Metaverse in baby monitoring Systems’ Design: Stimulus-Organism-Response (SOR) theory
Rabab Ali Abumalloh, Osama Halabi, Mehrbakhsh Nilashi
Entertainment Computing (2024) Vol. 52, pp. 100833-100833
Closed Access | Times Cited: 7
A Review Helpfulness Modeling Mechanism for Online E-commerce: Multi-Channel CNN End‑to‑End Approach
Xinzhe Li, Qinglong Li, Jaekyeong Kim
Applied Artificial Intelligence (2023) Vol. 37, Iss. 1
Open Access | Times Cited: 13
Exploring the effects of customers' assessments of a restaurant's atmospherics and emotional assessments on a fine-dining experience and intentions to return
Wai Yie Leong, Kuan-Ying Chen, Hung‐Bin Chen, et al.
Tourism Management Perspectives (2023) Vol. 47, pp. 101121-101121
Closed Access | Times Cited: 12
Time matters: Investigating the asymmetric reflection of online reviews on customer satisfaction and recommendation across temporal lenses
Xun Xu, Yiru Wang, Qingyun Zhu, et al.
International Journal of Information Management (2023) Vol. 75, pp. 102733-102733
Closed Access | Times Cited: 11
Effects of the Interactive Experience in the B2B E-Commerce Setting
Jiseon Ahn
International Journal of Human-Computer Interaction (2025), pp. 1-10
Closed Access
Detection of readers' emotional aspects and thumbs-up empathy reactions towards reviews of online travel agency apps
Md Shamim Hossain, Mst Farjana Rahman
Journal of Hospitality and Tourism Insights (2023) Vol. 7, Iss. 1, pp. 142-171
Closed Access | Times Cited: 10
Harnessing Empathy: The Power of Emotional Resonance in Live Streaming Sales and the Moderating Magic of Product Type
Shizhen Bai, Fang Jiang, Qiutong Li, et al.
Journal of theoretical and applied electronic commerce research (2025) Vol. 20, Iss. 1, pp. 30-30
Open Access
Investigating Students' Behavioral Intention to use ChatGPT for Educational purposes
Peng Sun, Le Li, Md Shamim Hossain, et al.
Sustainable Futures (2025), pp. 100531-100531
Open Access
Pin strategy: time to test our friendship!
Yi Yu, Yanju Zhou
Asia Pacific Journal of Marketing and Logistics (2025)
Closed Access
Invisible Algorithms, Visible Outcomes: Roles of Emotional Labor and Work Gamification in Gigs
Yali Zhang, Liaoliao Li, Xiaoyu Ma, et al.
Computers in Human Behavior (2025), pp. 108681-108681
Closed Access
The Influence of Celebrity Credibility, Attractiveness, and Social Media Influence on Trustworthiness, Perceived Quality, and Purchase Intention for Natural Beauty Care Products
Md Shamim Hossain, Tarannum Islam, Md. Asaduzzaman Babu, et al.
Cleaner and Responsible Consumption (2025), pp. 100277-100277
Open Access
Factors Influencing the Service Quality for Customer Satisfaction on Parcel Service Safety in the Postal and Courier Industry: Analysis Using Structural Equation Modelling
Zuraimi Abdul Aziz, Nik Syuhailah Nik Hussin, Dzulkifli Mukhtar, et al.
Pertanika journal of social science & humanities (2025) Vol. 33, Iss. 2
Closed Access
Analysis and Prediction of Customer Sentiment for Real Estate Organizations Using Machine Learning Approaches
Md Shamim Hossain, Rony Kumar Datta, Md. Mehedul Islam Sabuj, et al.
Advances in hospitality, tourism and the services industry (AHTSI) book series (2025), pp. 209-232
Closed Access
Leveraging Machine Learning for Real-Time Loyalty Program Optimization
Manali Singh, Jitendra Singh Kushwah, Minal K. Pawar, et al.
Advances in computational intelligence and robotics book series (2025), pp. 263-292
Closed Access
COVID-19 and telemedicine: A netnography approach
Jorge Arenas-Gaitán, Patricio Ramírez-Correa
Technological Forecasting and Social Change (2023) Vol. 190, pp. 122420-122420
Open Access | Times Cited: 9
Is artificial intelligence and machine learning changing the ways of banking: a systematic literature review and meta analysis
S. Jain, Neha Gupta
Discover Artificial Intelligence (2023) Vol. 3, Iss. 1
Open Access | Times Cited: 9
Perceived uncertainty and switching intention on e-commerce platforms: The moderating role of usage habit
Jing Tang, Feng Yang, Tiantian Yang
Electronic Commerce Research and Applications (2023) Vol. 61, pp. 101302-101302
Closed Access | Times Cited: 8
NLP-Driven Insights on Boutique Hotel Satisfaction
Arindra Nath Mishra, Jie Li, Pooja Sengupta, et al.
Journal of Computer Information Systems (2024), pp. 1-16
Closed Access | Times Cited: 3
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