OpenAlex Citation Counts

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OpenAlex is a bibliographic catalogue of scientific papers, authors and institutions accessible in open access mode, named after the Library of Alexandria. It's citation coverage is excellent and I hope you will find utility in this listing of citing articles!

If you click the article title, you'll navigate to the article, as listed in CrossRef. If you click the Open Access links, you'll navigate to the "best Open Access location". Clicking the citation count will open this listing for that article. Lastly at the bottom of the page, you'll find basic pagination options.

Requested Article:

Higher expectations of passengers do really sense: Development and validation a multiple scale-FliQual for air transport service quality
Subas Chandra Mahapatra, Raja Shekhar Bellamkonda
Journal of Retailing and Consumer Services (2022) Vol. 70, pp. 103162-103162
Closed Access | Times Cited: 8

Showing 8 citing articles:

Risk due to insufficient retail service management considering satisfaction level for distributor and consumer
Mitali Sarkar, Baishakhi Ganguly, Himani Dem, et al.
Journal of Retailing and Consumer Services (2024) Vol. 81, pp. 103960-103960
Closed Access | Times Cited: 6

Proposing a novel combined passenger satisfaction measurement model
Ferhat İnce, Gamze Orhan
Kybernetes (2025)
Closed Access

Navigating Loyalty and Trust in the Skies: The Mediating Role of Customer Satisfaction and Image for Sustainable Airlines
Irfan Hameed, Rajat Subhra Chatterjee, Bibi Zainab, et al.
Sustainable Futures (2024), pp. 100299-100299
Open Access | Times Cited: 2

Time to evaluate service quality indicators for delivering service excellence at airports: Case of India
Chandra Prakash Garg, Archana Sharma
Quality Management Journal (2024) Vol. 31, Iss. 4, pp. 253-270
Closed Access | Times Cited: 2

Service quality in cloud gaming: instrument development and validation
W. SU, Zach W. Y. Lee, Xinming He, et al.
Internet Research (2024) Vol. 34, Iss. 6, pp. 2202-2231
Open Access | Times Cited: 1

PUBLICSERV: Quality assessment scale for public services
Kelmara Mendes Vieira, Renata Pase Ravanello
International Journal of Consumer Studies (2024) Vol. 48, Iss. 4
Closed Access | Times Cited: 1

Service quality dimensions in Austrian food retailing – a text mining approach for physical retail stores
Taha Falatouri, Patrick Brandtner, Mehran Nasseri, et al.
The International Review of Retail Distribution and Consumer Research (2024), pp. 1-36
Open Access

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