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OpenAlex Citation Counts

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OpenAlex is a bibliographic catalogue of scientific papers, authors and institutions accessible in open access mode, named after the Library of Alexandria. It's citation coverage is excellent and I hope you will find utility in this listing of citing articles!

If you click the article title, you'll navigate to the article, as listed in CrossRef. If you click the Open Access links, you'll navigate to the "best Open Access location". Clicking the citation count will open this listing for that article. Lastly at the bottom of the page, you'll find basic pagination options.

Requested Article:

Hi, May AI help you? An analysis of the barriers impeding the implementation and use of artificial intelligence-enabled virtual assistants in retail
Sana Zehra Kamoonpuri, Anita Sengar
Journal of Retailing and Consumer Services (2023) Vol. 72, pp. 103258-103258
Closed Access | Times Cited: 74

Showing 1-25 of 74 citing articles:

The Potential of Generative Artificial Intelligence Across Disciplines: Perspectives and Future Directions
Keng‐Boon Ooi, Garry Wei–Han Tan, Mostafa Al‐Emran, et al.
Journal of Computer Information Systems (2023), pp. 1-32
Closed Access | Times Cited: 303
Virtual influencer marketing: the good, the bad and the unreal
Simone Lykke Tranholm Mouritzen, Valeria Penttinen, Susanne Pedersen
European Journal of Marketing (2023) Vol. 58, Iss. 2, pp. 410-440
Closed Access | Times Cited: 72
Can you sense without being human? Comparing virtual and human influencers endorsement effectiveness
Huajun Li, Yueqiu Lei, Qi Zhou, et al.
Journal of Retailing and Consumer Services (2023) Vol. 75, pp. 103456-103456
Closed Access | Times Cited: 71
Riding the Waves of Artificial Intelligence in Advancing Accounting and Its Implications for Sustainable Development Goals
Yixuan Peng, Sayed Fayaz Ahmad, Ahmad Y. A. Bani Ahmad, et al.
Sustainability (2023) Vol. 15, Iss. 19, pp. 14165-14165
Open Access | Times Cited: 57
ChatGPT and generative artificial intelligence: an exploratory study of key benefits and challenges in operations and supply chain management
Samuel Fosso Wamba, Cameron Guthrie, Maciel M. Queiroz, et al.
International Journal of Production Research (2023) Vol. 62, Iss. 16, pp. 5676-5696
Closed Access | Times Cited: 52
Are we ready for metaverse adoption in the service industry? Theoretically exploring the barriers to successful adoption
Rohit Gupta, Bhawana Rathore, Baidyanath Biswas, et al.
Journal of Retailing and Consumer Services (2024) Vol. 79, pp. 103882-103882
Closed Access | Times Cited: 35
How to build a competitive advantage for your brand using generative AI
Yuanyuan Cui, Patrick van Esch, Steven E. Phelan
Business Horizons (2024) Vol. 67, Iss. 5, pp. 583-594
Closed Access | Times Cited: 30
Analysing the impact of coupled domestic demand dynamics of green and low-carbon consumption in the market based on SEM-ANN
Kaisheng Di, Weidong Chen, Qiumei Shi, et al.
Journal of Retailing and Consumer Services (2024) Vol. 79, pp. 103856-103856
Closed Access | Times Cited: 28
Consumer engagement in chatbots and voicebots. A multiple-experiment approach in online retailing context
Kumar Rohit, Amit Shankar, Gagan Katiyar, et al.
Journal of Retailing and Consumer Services (2024) Vol. 78, pp. 103728-103728
Closed Access | Times Cited: 21
Unlocking the potential of AI: Enhancing consumer engagement in the beauty and cosmetic product purchases
Debarun Chakraborty, Aruna Polisetty, G Sowmya, et al.
Journal of Retailing and Consumer Services (2024) Vol. 79, pp. 103842-103842
Closed Access | Times Cited: 17
Value co-creation research in tourism and hospitality management: A systematic literature review
Surej P. John, Sivakumari Supramaniam
Journal of Hospitality and Tourism Management (2023) Vol. 58, pp. 96-114
Closed Access | Times Cited: 34
Exploring antecedents impacting user satisfaction with voice assistant app: A text mining-based analysis on Alexa services
Anand Kumar, Pradip Kumar Bala, Shibashish Chakraborty, et al.
Journal of Retailing and Consumer Services (2023) Vol. 76, pp. 103586-103586
Closed Access | Times Cited: 31
Customer experience in AI-enabled products: Scale development and validation
Ping Wang, Kunyang Li, Qinglong Du, et al.
Journal of Retailing and Consumer Services (2023) Vol. 76, pp. 103578-103578
Closed Access | Times Cited: 30
Space tourism: Value-attitude-behavior theory, artificial intelligence, and sustainability
Myung Ja Kim, C. Michael Hall, Ohbyung Kwon, et al.
Journal of Retailing and Consumer Services (2023) Vol. 77, pp. 103654-103654
Closed Access | Times Cited: 23
Leveraging digital technology in retailing business: Unboxing synergy between omnichannel retail adoption and sustainable retail performance
Manjunath S. Vhatkar, Rakesh D. Raut, Ravindra Gokhale, et al.
Journal of Retailing and Consumer Services (2024) Vol. 81, pp. 104047-104047
Closed Access | Times Cited: 14
Retail management policy through firefly algorithm under uncertainty using Dempster-Shafer theory for production firm
Sahar Sohani, Tuli Barman, Biswajit Sarkar, et al.
Journal of Retailing and Consumer Services (2024) Vol. 79, pp. 103760-103760
Closed Access | Times Cited: 9
AI-powered voice assistants: developing a framework for building consumer trust and fostering brand loyalty
Vai Rawool, Pantea Foroudi, Maria Palazzo
Electronic Commerce Research (2024)
Closed Access | Times Cited: 9
Identifying, analyzing, and prioritizing barriers in the Indian industrial and commercial rooftop solar sector
Tarun Dhingra, Anita Sengar, Shambhu Sajith
Solar Energy (2023) Vol. 254, pp. 15-26
Closed Access | Times Cited: 19
Tech Unleashed
Jaspreet Kaur
Advances in business strategy and competitive advantage book series (2024), pp. 219-241
Closed Access | Times Cited: 6
Double-sided messages improve the acceptance of chatbots
Lu Meng, Tongmao Li, Xiaolin Shi, et al.
Annals of Tourism Research (2023) Vol. 102, pp. 103644-103644
Closed Access | Times Cited: 16
Exploring the digital innovation process and outcome in retail platform ecosystems: disruptive transformation or incremental change
Tong He, Wei Liu, Xuefeng Shao, et al.
Electronic Commerce Research (2023)
Open Access | Times Cited: 13
Digitally empowered green public services in environmentally vulnerable areas: Insights from SEM-ANN analysis
Tiansheng Sun, Kaisheng Di, Jin Hu, et al.
Journal of Retailing and Consumer Services (2024) Vol. 84, pp. 104216-104216
Closed Access | Times Cited: 5
Virtual Human: A Comprehensive Survey on Academic and Applications
Lipeng Cui, Jiarui Liu
IEEE Access (2023) Vol. 11, pp. 123830-123845
Open Access | Times Cited: 12
Understanding physicians' adoption intentions to use Electronic Health Record (EHR) systems in developing countries: an extended TRAM approach
Mohamed A. Khashan, Thamir Hamad Alasker, Mohamed A. Ghonim, et al.
Marketing Intelligence & Planning (2024)
Closed Access | Times Cited: 4
Providing social support in technology-based service encounters: Activating intrinsic motivations to create better outcomes
Marjan Aslan, Byron Keating
Journal of Retailing and Consumer Services (2025) Vol. 84, pp. 104229-104229
Open Access
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