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OpenAlex Citation Counts

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OpenAlex is a bibliographic catalogue of scientific papers, authors and institutions accessible in open access mode, named after the Library of Alexandria. It's citation coverage is excellent and I hope you will find utility in this listing of citing articles!

If you click the article title, you'll navigate to the article, as listed in CrossRef. If you click the Open Access links, you'll navigate to the "best Open Access location". Clicking the citation count will open this listing for that article. Lastly at the bottom of the page, you'll find basic pagination options.

Requested Article:

Exploring antecedents impacting user satisfaction with voice assistant app: A text mining-based analysis on Alexa services
Anand Kumar, Pradip Kumar Bala, Shibashish Chakraborty, et al.
Journal of Retailing and Consumer Services (2023) Vol. 76, pp. 103586-103586
Closed Access | Times Cited: 29

Showing 1-25 of 29 citing articles:

A text mining approach to explore factors influencing consumer intention to use metaverse platform services: Insights from online customer reviews
Vandana Kumari, Pradip Kumar Bala, Shibashish Chakraborty
Journal of Retailing and Consumer Services (2024) Vol. 81, pp. 103967-103967
Closed Access | Times Cited: 18
Healing or hesitation? The impact of anthropomorphism on consumers' repair intentions for products
Huanyu Qin, Zhipeng Xie, Chen Ding, et al.
Journal of Retailing and Consumer Services (2024) Vol. 79, pp. 103805-103805
Closed Access | Times Cited: 10
Disentangling composite influences of social connectivity and system interactivity on continuance intention in mobile short video applications: The pivotal moderation of user-perceived benefits
Hua Pang, Yang Ruan
Journal of Retailing and Consumer Services (2024) Vol. 80, pp. 103923-103923
Closed Access | Times Cited: 8
Echoes of Innovation: Exploring the Use of Voice Assistants to Boost Hotel Reputation
Fang Yang, Tianyu Ying, Xuling Liu
Journal of theoretical and applied electronic commerce research (2025) Vol. 20, Iss. 1, pp. 46-46
Open Access | Times Cited: 1
Predicting determinants influencing user satisfaction with mental health app: An explainable machine learning approach based on unstructured data
Adjei Peter Darko, Collins Opoku Antwi, Kingsley Adjei, et al.
Expert Systems with Applications (2024) Vol. 249, pp. 123647-123647
Closed Access | Times Cited: 4
Factors influencing recommendations for women's clothing satisfaction: A latent dirichlet allocation approach using online reviews
Salabh Shashank, Rajat Kumar Behera
Journal of Retailing and Consumer Services (2024) Vol. 81, pp. 104011-104011
Closed Access | Times Cited: 4
A method for exploring consumer satisfaction factors using online reviews: A study on anti-cold drugs
Xiangqi Zhao, Zhe Huang
Journal of Retailing and Consumer Services (2024) Vol. 81, pp. 103895-103895
Closed Access | Times Cited: 4
From online reviews to smartwatch recommendation: An integrated aspect-based sentiment analysis framework
Rajeev Kumar Ray, A.R. Singh
Journal of Retailing and Consumer Services (2024) Vol. 82, pp. 104059-104059
Closed Access | Times Cited: 4
Exploring the ‘Dark Side’ of AI‐Powered Digital Assistants: A Moderated Mediation Model of Antecedents and Outcomes of Perceived Creepiness
Daniel K. Maduku, Nripendra P. Rana, Mercy Mpinganjira, et al.
Journal of Consumer Behaviour (2025)
Open Access
Personalized product design and user review and experience analysis: A data-driven hybrid novel approach
Shulin Lan, Yinfei Jiang, Tao Guo, et al.
Computers & Industrial Engineering (2025) Vol. 202, pp. 110939-110939
Closed Access
Predicting User Satisfaction and Recommendation Intentions: A Machine Learning Approach Using Psychophysiological and Self-Reported Data
Victoria Oluwakemi Okesipe, Théophile Demazure, Joseph P. LaBelle, et al.
Lecture notes in information systems and organisation (2025), pp. 385-395
Closed Access
Deconstructing customer satisfaction recipes: A dynamic configurational framework leveraging the power of online reviews in tourism contexts
Yong Qin, C. L. Luo, Eric W.T. Ngai
Tourism Management (2025) Vol. 110, pp. 105181-105181
Closed Access
Dynamic prediction of product competitive position: A multisource data-driven competitive analysis framework from a multi-competitor perspective
Yanlai Li, Hee-Wan Yu, Zifan Shen
Journal of Retailing and Consumer Services (2025) Vol. 85, pp. 104289-104289
Closed Access
A Literature Review on the Emerging Trends of AI Applications in E-Retailing: Insights from the Journal of Retailing and Consumer Services
Özge HABİBOĞLU
Abant Sosyal Bilimler Dergisi (2025) Vol. 25, Iss. 1, pp. 365-389
Closed Access
Ensembled ML Approach to Check User Satisfaction Towards Assessment Evaluation in E-Learning
G. Revathy, Ashok Singh Sairam, C. Nithiya, et al.
Advances in computational intelligence and robotics book series (2025), pp. 39-58
Closed Access
Enhancing Social Media Engagement Sentiment Prediction: A Random Forest and SMOTE-Based Approach with Explainable AI
Tahsien Al‐Quraishi, Waseem Alwan Zaboon, Osama A. Mahdi, et al.
Lecture notes in networks and systems (2025), pp. 158-167
Closed Access
Fusion of KANO theory and Attention-BiLSTM models for user demand analysis and trend prediction
Jinghua Zhao, Yajie Huang, Juan Feng, et al.
Information Fusion (2025), pp. 103210-103210
Closed Access
Transforming sport consumption: exploring motivated sport fans innovativeness in the context of AR live sport streaming
Sungkyung Kim, Argyro Elisavet Manoli
International Journal of Sports Marketing and Sponsorship (2024) Vol. 25, Iss. 2, pp. 444-463
Open Access | Times Cited: 3
The AI humanness: how perceived personality builds trust and continuous usage intention
Sara H. Hsieh, Crystal T. Lee
Journal of Product & Brand Management (2024)
Closed Access | Times Cited: 3
Drivers and outcomes of a shopper-retailer's app relationship
Allam Abu Farha, Kamel El Hedhli, Ibrahim Alnawas, et al.
Journal of Retailing and Consumer Services (2024) Vol. 81, pp. 104002-104002
Open Access | Times Cited: 3
User Experience and Usability of Voice User Interfaces: A Systematic Literature Review
Akshay Madhav Deshmukh, Ricardo Chalmeta
Information (2024) Vol. 15, Iss. 9, pp. 579-579
Open Access | Times Cited: 2
Exploring cognitive-behavioral drivers impacting consumer continuance intention of fitness apps using a hybrid approach of text mining, SEM, and ANN
Sreevatsa Bellary, Pradip Kumar Bala, Shibashish Chakraborty
Journal of Retailing and Consumer Services (2024) Vol. 81, pp. 104045-104045
Closed Access | Times Cited: 2
The mediating effect of user satisfaction and the moderated mediating effect of AI anxiety on the relationship between perceived usefulness and subscription payment intention
Yang Liu, Younggeun Park, Huizhong Wang
Journal of Retailing and Consumer Services (2024) Vol. 84, pp. 104176-104176
Closed Access | Times Cited: 2
Evaluation of consumer technology experience: The mediation role of customer satisfaction and its impact on customer loyalty and word of mouth.
Assoc. Prof. Dr. Wael Abd El Naby
International Journal for Tourism, Archaeology and Hospitality (2024) Vol. 4, Iss. 1, pp. 186-212
Open Access | Times Cited: 1
Machine learning-based empirical investigation of user’s perception of digitalisation in pandemic immunisation programs
Pratik Rai, Sasadhar Bera
Journal of Decision System (2024), pp. 1-27
Closed Access | Times Cited: 1
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