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OpenAlex Citation Counts

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OpenAlex is a bibliographic catalogue of scientific papers, authors and institutions accessible in open access mode, named after the Library of Alexandria. It's citation coverage is excellent and I hope you will find utility in this listing of citing articles!

If you click the article title, you'll navigate to the article, as listed in CrossRef. If you click the Open Access links, you'll navigate to the "best Open Access location". Clicking the citation count will open this listing for that article. Lastly at the bottom of the page, you'll find basic pagination options.

Requested Article:

A study of emotional labor in librarianship
Miriam L. Matteson, Shelly S. Miller
Library & Information Science Research (2012) Vol. 35, Iss. 1, pp. 54-62
Closed Access | Times Cited: 54

Showing 1-25 of 54 citing articles:

Affective Labor, Resistance, and the Academic Librarian
Lisa Sloniowski
Library trends (2016) Vol. 64, Iss. 4, pp. 645-666
Open Access | Times Cited: 77
“Who says I am coping”: The emotional affect of New Jersey academic librarians during the COVID-19 pandemic
Linda Salvesen, Cara Berg
The Journal of Academic Librarianship (2021) Vol. 47, Iss. 5, pp. 102422-102422
Open Access | Times Cited: 24
Designing and engaging students in library tours using mixed reality: a study on library anxiety, knowledge acquisition, and student engagement
Pakinee Ariya, Songpon Khanchai, Kannikar Intawong, et al.
Digital Library Perspectives (2025)
Closed Access
In Their Own Words: Stories of Emotional Labor from the Library Workforce
Miriam L. Matteson, Sharon Chittock, David Mease
The Library Quarterly (2014) Vol. 85, Iss. 1, pp. 85-105
Closed Access | Times Cited: 33
Predictors of Burnout Syndrome in psychologists
Sandra Yvonne Spiendler Rodríguez, Mary Sandra Carlotto
Estudos de Psicologia (Campinas) (2017) Vol. 34, Iss. 1, pp. 141-150
Open Access | Times Cited: 32
Public Librarian Job Stressors and Burnout Predictors
Daniella Smith, Bryan Bazalar, Maurice Wheeler
Journal of Library Administration (2020) Vol. 60, Iss. 4, pp. 412-429
Closed Access | Times Cited: 24
The Availability and Effectiveness of Research Supports for Early Career Academic Librarians
Erin Ackerman, Jennifer Hunter, Zara Wilkinson
The Journal of Academic Librarianship (2018) Vol. 44, Iss. 5, pp. 553-568
Closed Access | Times Cited: 27
Online customer service and emotional labor: An exploratory study
Kumi Ishii, Kris M. Markman
Computers in Human Behavior (2016) Vol. 62, pp. 658-665
Open Access | Times Cited: 24
Using digital environments to design inclusive and sustainable communities of practice in academic libraries
Alexander J. Carroll, Melissa N. Mallon
The Journal of Academic Librarianship (2021) Vol. 47, Iss. 5, pp. 102380-102380
Closed Access | Times Cited: 19
Academic librarians: Their understanding and use of emotional intelligence and happiness
Michele A. L. Villagran, Lisa Martin
The Journal of Academic Librarianship (2021) Vol. 48, Iss. 1, pp. 102466-102466
Open Access | Times Cited: 19
Perceived self-efficacy of library and information science professionals regarding their information retrieval skills
Jenny Bronstein, Lilian Tzivian
Library & Information Science Research (2013) Vol. 35, Iss. 2, pp. 151-158
Closed Access | Times Cited: 26
Trauma-Informed Librarianship: Guidance for Libraries with and Without Social Workers
Elizabeth A. Wahler
Journal of the Australian Library and Information Association (2023) Vol. 72, Iss. 4, pp. 452-471
Closed Access | Times Cited: 6
Academic Librarians as Teachers and Faculty Developers: Exploring the Potential of the “Teach the Teachers” Model of Information Literacy
Jane Hammons
College & Research Libraries (2024) Vol. 8, Iss. 3
Open Access | Times Cited: 2
A Passion Deficit: Occupational Burnout and the New Librarian: A Recommendation Report
Linda A. Christian
The Southeastern Librarian (2015) Vol. 62, Iss. 4
Open Access | Times Cited: 16
Digital care work at public libraries: Making Digital First possible
Anne Kaun, Michael Forsman
New Media & Society (2022) Vol. 26, Iss. 7, pp. 3751-3766
Closed Access | Times Cited: 9
Fully engaged practice and emotional connection: Aspects of the practitioner perspective of reference and information service
Amy VanScoy
Library & Information Science Research (2013) Vol. 35, Iss. 4, pp. 272-278
Closed Access | Times Cited: 15
The Emotional Labour of Public Library Work
Joanne Rodger, Norene Erickson
Partnership The Canadian Journal of Library and Information Practice and Research (2021) Vol. 16, Iss. 1, pp. 1-27
Open Access | Times Cited: 11
Burnt Ends: An Examination of Academic Librarian Burnout Using the Copenhagen Burnout Inventory after COVID-19
Rachel Keiko Stark, Maggie Albro, Kelli Kauffroath
Journal of Library Administration (2024) Vol. 64, Iss. 1, pp. 1-15
Closed Access | Times Cited: 1
Use of the Copenhagen Burnout Inventory among US academic librarians: Examining construct validity through factor structure and model fit
Matthew Weirick Johnson
The Journal of Academic Librarianship (2024) Vol. 50, Iss. 5, pp. 102922-102922
Open Access | Times Cited: 1
Buffering the Negative Effects of Surface Acting: The Moderating Role of Supervisor Support in Librarianship
Yu-Ping Peng
The Journal of Academic Librarianship (2014) Vol. 41, Iss. 1, pp. 37-46
Closed Access | Times Cited: 10
Talent, Schmalent: An Instructional Design/Action Research Framework for the Professionalization of Teaching in Academic Libraries
Alexander J. Carroll, Kevin Klipfel
The Journal of Academic Librarianship (2019) Vol. 45, Iss. 2, pp. 110-118
Closed Access | Times Cited: 10
Stuck in the middle: The emotional labours of case managers in the personal injury compensation system
Sharon Newnam, Alan Petersen, Helen Keleher, et al.
Work (2016) Vol. 55, Iss. 2, pp. 347-357
Closed Access | Times Cited: 9
What Library Managers Should Know about Emotional Labor
Miriam L. Matteson, Shelly S. Miller
Public Library Quarterly (2014) Vol. 33, Iss. 2, pp. 95-107
Open Access | Times Cited: 8
Contemplating library instruction: Integrating contemplative practices in a mid-sized academic library
Brooke Duffy, Lisa Rose-Wiles, Martha M. Loesch
The Journal of Academic Librarianship (2021) Vol. 47, Iss. 3, pp. 102329-102329
Closed Access | Times Cited: 8
Occupational stress and coping strategies of library and information science professionals in Jammu and Kashmir, India
Shohar Bano, Sumeer Gul, Suhail Ahmad Bhat, et al.
The Journal of Academic Librarianship (2023) Vol. 49, Iss. 5, pp. 102765-102765
Closed Access | Times Cited: 3
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