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OpenAlex is a bibliographic catalogue of scientific papers, authors and institutions accessible in open access mode, named after the Library of Alexandria. It's citation coverage is excellent and I hope you will find utility in this listing of citing articles!

If you click the article title, you'll navigate to the article, as listed in CrossRef. If you click the Open Access links, you'll navigate to the "best Open Access location". Clicking the citation count will open this listing for that article. Lastly at the bottom of the page, you'll find basic pagination options.

Requested Article:

Can personality traits and daily positive mood buffer the harmful effects of daily negative mood on task performance and service sabotage? A self-control perspective
Nai-Wen Chi, Huo-Tsan Chang, Hsien-Lier Huang
Organizational Behavior and Human Decision Processes (2015) Vol. 131, pp. 1-15
Closed Access | Times Cited: 124

Showing 1-25 of 124 citing articles:

Self-Control at Work
Huiwen Lian, Kai Chi Yam, D. Lance Ferris, et al.
Academy of Management Annals (2017) Vol. 11, Iss. 2, pp. 703-732
Closed Access | Times Cited: 174
Empowering supervision and service sabotage: A moderated mediation model based on conservation of resources theory
Xing Zhou, Jianfeng Ma, Xia Dong
Tourism Management (2017) Vol. 64, pp. 170-187
Closed Access | Times Cited: 125
The Cambridge Handbook of Personality Psychology
Philip J. Corr, Philip J. Corr, Philip J. Corr, et al.
Cambridge University Press eBooks (2020)
Closed Access | Times Cited: 103
Negative workplace gossip: Its impact on customer service performance and moderating roles of trait mindfulness and forgiveness
Mayowa T. Babalola, Shuang Ren, Thomas Kobinah, et al.
International Journal of Hospitality Management (2019) Vol. 80, pp. 136-143
Closed Access | Times Cited: 91
Customer incivility and service sabotage in the hotel industry
Bao Cheng, Gongxing Guo, Jian Tian, et al.
International Journal of Contemporary Hospitality Management (2020) Vol. 32, Iss. 5, pp. 1737-1754
Open Access | Times Cited: 90
Service workers’ chain reactions to daily customer mistreatment: Behavioral linkages, mechanisms, and boundary conditions.
Nai‐Wen Chi, Jixia Yang, Chia-Ying Lin
Journal of Occupational Health Psychology (2016) Vol. 23, Iss. 1, pp. 58-70
Closed Access | Times Cited: 89
Policy Implications of Organizational Behavior and Human Resource Management Research
Herman Aguinis, Søren Henning Jensen, Sascha Kraus
Academy of Management Perspectives (2021) Vol. 36, Iss. 3, pp. 857-878
Closed Access | Times Cited: 74
Does algorithmic control facilitate platform workers’ deviant behavior toward customers? The ego depletion perspective
Yan Wang, Zhenyuan Wang, Jiyu Li
Computers in Human Behavior (2024) Vol. 156, pp. 108242-108242
Closed Access | Times Cited: 11
Temperament and brain networks of attention
Michael I. Posner, Mary K. Rothbart
Philosophical Transactions of the Royal Society B Biological Sciences (2018) Vol. 373, Iss. 1744, pp. 20170254-20170254
Open Access | Times Cited: 81
Linking artificial intelligence to service sabotage
Chunhao Ma, Jian Ye
Service Industries Journal (2022) Vol. 42, Iss. 13-14, pp. 1054-1074
Closed Access | Times Cited: 33
Meta-analytic five-factor model personality intercorrelations: Eeny, meeny, miney, moe, how, which, why, and where to go.
HyeSoo Hailey Park, Brenton M. Wiernik, In‐Sue Oh, et al.
Journal of Applied Psychology (2020) Vol. 105, Iss. 12, pp. 1490-1529
Closed Access | Times Cited: 49
How Does Workplace Ostracism Lead to Service Sabotage Behavior in Nurses: A Conservation of Resources Perspective
Ambreen Sarwar, Muhammad Ibrahim Abdullah, Hira Hafeez, et al.
Frontiers in Psychology (2020) Vol. 11
Open Access | Times Cited: 44
Exploitative leadership and service sabotage
Yijiao Ye, Yijing Lyu, Long‐Zeng Wu, et al.
Annals of Tourism Research (2022) Vol. 95, pp. 103444-103444
Closed Access | Times Cited: 26
Does CEO emotion matter? CEO affectivity and corporate social responsibility
Linlin Wang, Ya Lin, Wan Jiang, et al.
Strategic Management Journal (2022) Vol. 44, Iss. 7, pp. 1820-1835
Closed Access | Times Cited: 23
Putting leaders in a bad mood: The affective costs of helping followers with personal problems.
Klodiana Lanaj, Remy E. Jennings
Journal of Applied Psychology (2019) Vol. 105, Iss. 4, pp. 355-371
Closed Access | Times Cited: 42
Family-to-work spillover effects of family incivility on employee sabotage in the service industry
Bao Cheng, Xing Zhou, Gongxing Guo
International Journal of Conflict Management (2019) Vol. 30, Iss. 2, pp. 270-287
Closed Access | Times Cited: 40
Can abusive supervision motivate customer-oriented service sabotage? A multilevel research
Jianfeng Ma, Xing Zhou, MU Zhi-rong
Service Industries Journal (2020) Vol. 41, Iss. 9-10, pp. 696-717
Closed Access | Times Cited: 33
Explainable AI: The Effect of Contradictory Decisions and Explanations on Users’ Acceptance of AI Systems
Carolin Ebermann, Matthias Selisky, Stephan Weibelzahl
International Journal of Human-Computer Interaction (2022) Vol. 39, Iss. 9, pp. 1807-1826
Closed Access | Times Cited: 21
Boundary spanner corruption: a potential dark side of multi-level trust in marketing relationships
Sebastian Forkmann, Jonathan Webb, Stephan C. Henneberg, et al.
Journal of the Academy of Marketing Science (2022) Vol. 50, Iss. 5, pp. 889-914
Open Access | Times Cited: 20
Mitigating immediate and lagged effects of customer mistreatment on service failure and sabotage: Critical roles of service recovery behaviors
I-An Wang, Pei‐Chi Chen, Nai‐Wen Chi
Journal of Business Research (2022) Vol. 154, pp. 113273-113273
Closed Access | Times Cited: 20
When Are We More Ethical? A Review and Categorization of the Factors Influencing Dual-Process Ethical Decision-Making
Clark H. Warner, Marion Fortin, Tessa Melkonian
Journal of Business Ethics (2022) Vol. 189, Iss. 4, pp. 843-882
Closed Access | Times Cited: 20
Mutually complementary effects of cyberloafing and cyber-life-interruption on employee exhaustion
George Yui-Lam Wong, Ron Chi-Wai Kwok, Shanshan Zhang, et al.
Information & Management (2023) Vol. 60, Iss. 2, pp. 103752-103752
Closed Access | Times Cited: 12
Don’t squeeze me! Exploring the mechanisms and boundary conditions between social crowding and uncivilised tourist behaviour
Lan Li, Xin Liu, Limin Zheng, et al.
Current Issues in Tourism (2024), pp. 1-20
Closed Access | Times Cited: 4
Dear top management, please don’t make me a cynic: intention to sabotage
A. Mohammed Abubakar, Hüseyin Araslı
Journal of Management Development (2016) Vol. 35, Iss. 10, pp. 1266-1286
Closed Access | Times Cited: 38
Anger, anxiety, depression, and negative affect: Convergent or divergent?
Thomas W. H. Ng, Kelly L. Sorensen, Ying Zhang, et al.
Journal of Vocational Behavior (2018) Vol. 110, pp. 186-202
Closed Access | Times Cited: 38
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