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OpenAlex Citation Counts

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OpenAlex is a bibliographic catalogue of scientific papers, authors and institutions accessible in open access mode, named after the Library of Alexandria. It's citation coverage is excellent and I hope you will find utility in this listing of citing articles!

If you click the article title, you'll navigate to the article, as listed in CrossRef. If you click the Open Access links, you'll navigate to the "best Open Access location". Clicking the citation count will open this listing for that article. Lastly at the bottom of the page, you'll find basic pagination options.

Requested Article:

Virtual agents and flow experience: An empirical examination of AI-powered chatbots
Abdullah M. Baabdullah, Ali Abdallah Alalwan, Raed Algharabat, et al.
Technological Forecasting and Social Change (2022) Vol. 181, pp. 121772-121772
Open Access | Times Cited: 75

Showing 1-25 of 75 citing articles:

“Chatting with ChatGPT”: Analyzing the factors influencing users' intention to Use the Open AI's ChatGPT using the UTAUT model
Devadas Menon, K. Shilpa
Heliyon (2023) Vol. 9, Iss. 11, pp. e20962-e20962
Open Access | Times Cited: 141
Are users willing to embrace ChatGPT? Exploring the factors on the acceptance of chatbots from the perspective of AIDUA framework
Xiaoyue Ma, Yudi Huo
Technology in Society (2023) Vol. 75, pp. 102362-102362
Closed Access | Times Cited: 140
Evolution of artificial intelligence research in Technological Forecasting and Social Change: Research topics, trends, and future directions
Yogesh K. Dwivedi, Anuj Sharma, Nripendra P. Rana, et al.
Technological Forecasting and Social Change (2023) Vol. 192, pp. 122579-122579
Open Access | Times Cited: 128
Factors affecting performance expectancy and intentions to use ChatGPT: Using SmartPLS to advance an information technology acceptance framework
Mark Anthony Camilleri
Technological Forecasting and Social Change (2024) Vol. 201, pp. 123247-123247
Open Access | Times Cited: 61
What drives tourists’ continuance intention to use ChatGPT for travel services? A stimulus-organism-response perspective
Hong Chuong Pham, Cong Doanh Duong, Giang Khanh Huyen Nguyen
Journal of Retailing and Consumer Services (2024) Vol. 78, pp. 103758-103758
Closed Access | Times Cited: 60
Intelligent influencer marketing: how AI-powered virtual influencers outperform human influencers
Oihab Allal‐Chérif, Rosa Puertas, Patricia Carracedo
Technological Forecasting and Social Change (2023) Vol. 200, pp. 123113-123113
Closed Access | Times Cited: 45
Deciphering technological contributions of visibility and interactivity to website atmospheric and customer stickiness in AI-driven websites: The pivotal function of online flow state
Hua Pang, Yang Ruan, Kaige Zhang
Journal of Retailing and Consumer Services (2024) Vol. 78, pp. 103795-103795
Closed Access | Times Cited: 27
Navigating Human-Chatbot Interactions: An Investigation into Factors Influencing User Satisfaction and Engagement
Mohamed Al-Shafei
International Journal of Human-Computer Interaction (2024), pp. 1-18
Open Access | Times Cited: 23
Unlocking the potential of AI: Enhancing consumer engagement in the beauty and cosmetic product purchases
Debarun Chakraborty, Aruna Polisetty, G Sowmya, et al.
Journal of Retailing and Consumer Services (2024) Vol. 79, pp. 103842-103842
Closed Access | Times Cited: 17
Determinants of Generative AI in Promoting Green Purchasing Behavior: A Hybrid Partial Least Squares–Artificial Neural Network Approach
Behzad Foroughi, Bita Naghmeh‐Abbaspour, Jun Wen, et al.
Business Strategy and the Environment (2025)
Closed Access | Times Cited: 2
The Impact of Artificial Intelligence on Chatbot Technology: A Study on the Current Advancements and Leading Innovations
Farhan Aslam
European Journal of Technology (2023) Vol. 7, Iss. 3, pp. 62-72
Open Access | Times Cited: 39
When digital celebrity talks to you: How human-like virtual influencers satisfy consumer's experience through social presence on social media endorsements
Hyojung Kim, Minjung Park
Journal of Retailing and Consumer Services (2023) Vol. 76, pp. 103581-103581
Closed Access | Times Cited: 38
How do consumers react to chatbots' humorous emojis in service failures
Dewen Liu, Yiliang Lv, Weidong Huang
Technology in Society (2023) Vol. 73, pp. 102244-102244
Closed Access | Times Cited: 36
Can AI chatbots help retain customers? An integrative perspective using affordance theory and service-domain logic
Chia‐Ying Li, Yu‐Hui Fang, Yu-Hung Chiang
Technological Forecasting and Social Change (2023) Vol. 197, pp. 122921-122921
Open Access | Times Cited: 32
Customer experience in AI-enabled products: Scale development and validation
Ping Wang, Kunyang Li, Qinglong Du, et al.
Journal of Retailing and Consumer Services (2023) Vol. 76, pp. 103578-103578
Closed Access | Times Cited: 30
Assessing Factors Influencing Customers’ Adoption of AI-Based Voice Assistants
Surbhi Choudhary, Neeraj Kaushık, Brijesh Sivathanu, et al.
Journal of Computer Information Systems (2024), pp. 1-18
Open Access | Times Cited: 15
“Hello, this is your AI co-pilot” – operational implications of artificial intelligence chatbots
Christian F. Durach, Leopoldo Gutiérrez
International Journal of Physical Distribution & Logistics Management (2024) Vol. 54, Iss. 3, pp. 229-246
Closed Access | Times Cited: 14
How does the anthropomorphism of AI chatbots facilitate users' reuse intention in online health consultation services? The moderating role of disease severity
Wenlong Liu, Min Jiang, Wangjie Li, et al.
Technological Forecasting and Social Change (2024) Vol. 203, pp. 123407-123407
Closed Access | Times Cited: 11
Exploring Motivators for Trust in the Dichotomy of Human—AI Trust Dynamics
Michael Gerlich
Social Sciences (2024) Vol. 13, Iss. 5, pp. 251-251
Open Access | Times Cited: 11
Decoding Gen Z: AI's influence on brand trust and purchasing behavior
Cristóbal Rodolfo Guerra-Tamez, Keila Kraul Flores, Gabriela Mariah Serna-Mendiburu, et al.
Frontiers in Artificial Intelligence (2024) Vol. 7
Open Access | Times Cited: 8
Will Users Continue Using Banking Chatbots? The Moderating Role of Perceived Risk
Sangeeta Mehrolia, Subburaj Alagarsamy, Vasudevan Moorthy, et al.
FIIB Business Review (2023)
Closed Access | Times Cited: 22
Explaining Policyholders’ Chatbot Acceptance with an Unified Technology Acceptance and Use of Technology-Based Model
Jorge de Andrés Sánchez, Jaume Gené-Albesa
Journal of theoretical and applied electronic commerce research (2023) Vol. 18, Iss. 3, pp. 1217-1237
Open Access | Times Cited: 20
Robot adoption and enterprise R&D manipulation: Evidence from China
Zhongsheng Zhou, Zhuo Li, Shanzhong Du, et al.
Technological Forecasting and Social Change (2023) Vol. 200, pp. 123134-123134
Closed Access | Times Cited: 18
Experimental study on the effect of adopting humanized and non-humanized chatbots on the factors measure the intensity of the user's perceived trust in the Yellow September campaign
Luis Hernan Contreras Pinochet, Fernanda Silva de Gois, Vanessa Itacaramby Pardim, et al.
Technological Forecasting and Social Change (2024) Vol. 204, pp. 123414-123414
Closed Access | Times Cited: 7
AI-empowered scale development: Testing the potential of ChatGPT
Stefan Hoffmann, Wassili Lasarov, Yogesh K. Dwivedi
Technological Forecasting and Social Change (2024) Vol. 205, pp. 123488-123488
Open Access | Times Cited: 6
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