Open Access Helper

OpenAlex Citation Counts

OpenAlex Citations Logo

OpenAlex is a bibliographic catalogue of scientific papers, authors and institutions accessible in open access mode, named after the Library of Alexandria. It's citation coverage is excellent and I hope you will find utility in this listing of citing articles!

If you click the article title, you'll navigate to the article, as listed in CrossRef. If you click the Open Access links, you'll navigate to the "best Open Access location". Clicking the citation count will open this listing for that article. Lastly at the bottom of the page, you'll find basic pagination options.

Requested Article:

Are you a tech-savvy person? Exploring factors influencing customers using self-service technology
Xinhua Guan, Lishan Xie, Wenguo Shen, et al.
Technology in Society (2021) Vol. 65, pp. 101564-101564
Closed Access | Times Cited: 57

Showing 1-25 of 57 citing articles:

Impact of social media marketing features on consumer's purchase decision in the fast-food industry: Brand trust as a mediator
Jalal Rajeh Hanaysha
International Journal of Information Management Data Insights (2022) Vol. 2, Iss. 2, pp. 100102-100102
Open Access | Times Cited: 216
Meet Your Digital Twin in Space? Profiling International Expat’s Readiness for Metaverse Space Travel, Tech-Savviness, COVID-19 Travel Anxiety, and Travel Fear of Missing Out
Umer Zaman, Inhyouk Koo, Saba Abbasi, et al.
Sustainability (2022) Vol. 14, Iss. 11, pp. 6441-6441
Open Access | Times Cited: 85
Houston, we have a problem!: The use of ChatGPT in responding to customer complaints
Erdoğan Koç, Sercan HATİPOĞLU, Oğuzhan KIVRAK, et al.
Technology in Society (2023) Vol. 74, pp. 102333-102333
Closed Access | Times Cited: 60
The role of digital accounting transformation in the banking industry sector: an integrated model
Manaf Al‐Okaily, Ayman Abdalmajeed Alsmadi, Najed Alrawashdeh, et al.
Journal of financial reporting & accounting (2023) Vol. 22, Iss. 2, pp. 308-326
Closed Access | Times Cited: 57
E-commerce adoption by SMEs and its effect on marketing performance: An extended of TOE framework with ai integration, innovation culture, and customer tech-savviness
Omar Salah, Mohannad Moufeed Ayyash
Journal of Open Innovation Technology Market and Complexity (2023) Vol. 10, Iss. 1, pp. 100183-100183
Open Access | Times Cited: 46
Attitudes of hotel customers towards the use of service robots in hospitality service encounters
Ahu Yazıcı Ayyıldız, Muhammed Baykal, Erdoğan Koç
Technology in Society (2022) Vol. 70, pp. 101995-101995
Closed Access | Times Cited: 69
Beyond bookshelves, how 5/6G technology will reshape libraries: Two-stage SEM and SF-AHP analysis
Asad Ullah Khan, Zhiqiang Ma, Mingxing Li, et al.
Technology in Society (2024) Vol. 78, pp. 102629-102629
Closed Access | Times Cited: 9
Understanding Social Motivation in Scan and Go Technology
Muhammad Naeem, Wilson Ozuem
Journal of Computer Information Systems (2025), pp. 1-18
Open Access | Times Cited: 1
Emerging trends in global E-retailing: exploring the dark side of scan and go in-store technologies in consumer shopping journeys
Muhammad Naeem
International Marketing Review (2025)
Closed Access | Times Cited: 1
From luxury to necessity: Progress of touchless interaction technology
Muhammad Zahid Iqbal, Abraham G. Campbell
Technology in Society (2021) Vol. 67, pp. 101796-101796
Open Access | Times Cited: 51
Leagile manufacturing system adoption in an emerging economy: an examination of technological, organizational and environmental drivers
Gharib Hashem, Mohamed Aboelmaged
Benchmarking An International Journal (2023) Vol. 30, Iss. 10, pp. 4569-4600
Closed Access | Times Cited: 17
Achieving sustainable customer loyalty in airports: The role of waiting time satisfaction and self-service technologies
Yusuf Ayodeji, Husam Rjoub, Hale Özgit
Technology in Society (2022) Vol. 72, pp. 102106-102106
Closed Access | Times Cited: 23
Elaborating on the consumer’s intention–behavior gap regarding 5G technology: The moderating role of the product market-creation ability
Sayed Kifayat Shah, Zhongjun Tang
Technology in Society (2021) Vol. 66, pp. 101657-101657
Closed Access | Times Cited: 30
From hot pot to high tech: Haidilao’s transformation through digital technologies for sustainable business in the restaurant industry
Chin Moi Loh, Arif Perdana, Kuan-Huei Lee
Journal of Information Technology Teaching Cases (2024)
Open Access | Times Cited: 4
Exploring self-service technology adoption: Case of airline check in
Birgul Kupeli, Gülberk Gültekin Salman, Elif Karaosmanoğlu, et al.
Technology in Society (2024) Vol. 77, pp. 102558-102558
Closed Access | Times Cited: 4
Influence of supermarket self-checkout service quality, customer vulnerability and risk perception during emerging pandemics on Australian customer behaviour
Gurmeet Singh, Neale Slack, Shavneet Sharma
The TQM Journal (2025)
Closed Access
Understanding Users’ Attitudes and Intentions to Use Anthropomorphic Technology: Role of Gender and Technology Self-Efficacy
Meena Gupta, Komal Nagar
Global Business Review (2025)
Closed Access
AI-driven self-service for enhanced customer experience outcomes in the banking sector
Nkululeko PraiseGod Zungu, Hayford Amegbe, Charles Hanu, et al.
Cogent Business & Management (2025) Vol. 12, Iss. 1
Open Access
The impact of self-service technologies on customer engagement in Nigerian fuel stations: exploring the roles of corruption mitigation and trust
Rashida Bello Anka, Amjad Shamim
African Journal of Economic and Management Studies (2025)
Closed Access
Elderly Users’ Emotional and Behavioral Responses to Self-Service Technology in Fast-Food Restaurants
Jinyoung Nam, Seongcheol Kim, Yoonhyuk Jung
Behavioral Sciences (2023) Vol. 13, Iss. 4, pp. 284-284
Open Access | Times Cited: 10
The digital divide: psychographic segmentation in the Canadian banking context
Omar H. Fares, Joseph Aversa, Seung Hwan Lee
Journal of Marketing Analytics (2024)
Closed Access | Times Cited: 3
When the recipe is more important than the ingredients, understanding factors affecting customer loyalty in unmanned convenience store using fsQCA
Abdullah Mohammed Alshehri
Journal of Retailing and Consumer Services (2024) Vol. 82, pp. 104117-104117
Closed Access | Times Cited: 3
Design of Interactive Systems: Information Visualization Methods of Self-Service Technology in Fast Food Restaurants
Yi-Shan Lee, Szu-Chi Chen, Yulu Zhan, et al.
Computers in Human Behavior Reports (2025) Vol. 17, pp. 100585-100585
Open Access
Examining customers’ continuous intention to use self-service kiosks: An extended approach in the context of fast food restaurants using the technology readiness index and technology acceptance model
Fazel Amiri, Farah Shishan, Saleh Bazi, et al.
Tourism and Hospitality Research (2025)
Closed Access
Dive in the flow experience: millennials’ tech-savvy, satisfaction and loyalty in the smart museum
Rongteng Zhang, Azmawani Abd Rahman
Current Issues in Tourism (2022) Vol. 25, Iss. 22, pp. 3694-3708
Closed Access | Times Cited: 16
Page 1 - Next Page

Scroll to top