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OpenAlex Citation Counts

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OpenAlex is a bibliographic catalogue of scientific papers, authors and institutions accessible in open access mode, named after the Library of Alexandria. It's citation coverage is excellent and I hope you will find utility in this listing of citing articles!

If you click the article title, you'll navigate to the article, as listed in CrossRef. If you click the Open Access links, you'll navigate to the "best Open Access location". Clicking the citation count will open this listing for that article. Lastly at the bottom of the page, you'll find basic pagination options.

Requested Article:

A novel framework for investigating organizational adoption of AI-integrated CRM systems in the healthcare sector; using a hybrid fuzzy decision-making approach
Mahdieh Dastjerdi, Abbas Keramati, Negar Keramati
Telematics and Informatics Reports (2023) Vol. 11, pp. 100078-100078
Open Access | Times Cited: 11

Showing 11 citing articles:

AI-powered in the digital age: Ensemble innovation personalizes the food recommendations
Chairote Yaiprasert, Achmad Nizar Hidayanto
Journal of Open Innovation Technology Market and Complexity (2024) Vol. 10, Iss. 2, pp. 100261-100261
Open Access | Times Cited: 16
Towards a framework for successful metaverse adoption in Small and Medium-sized Enterprises: An exploratory study
Tahereh Hasani, Davar Rezania, Mohammad Hossein Mohammadi
International Journal of Engineering Business Management (2024) Vol. 16
Open Access | Times Cited: 14
Assessing AI Adoption in Developing Country Academia: A Trust and Privacy-Augmented UTAUT Framework
Md. Masud Rana, Mohammad Safaet Siddiqee, Md. Nazmus Sakib, et al.
Heliyon (2024), pp. e37569-e37569
Open Access | Times Cited: 9
The precursors of AI adoption in business: Towards an efficient decision-making and functional performance
Abdullah M. Baabdullah
International Journal of Information Management (2023) Vol. 75, pp. 102745-102745
Closed Access | Times Cited: 18
The Impact of AI-enabled CRM Systems on Organizational Competitive Advantage: A mixed-method approach using BERTopic and PLS-SEM
Joon Woo Yoo, Junsung Park, Heejun Park
Heliyon (2024) Vol. 10, Iss. 16, pp. e36392-e36392
Open Access | Times Cited: 6
Identifying Enablers for a Circular Healthcare Supply Chain: An Integrated Fuzzy DEMATEL-MMDE Approach with Hesitant Information
Deepak Agrawal, Sumit Gupta, Chandni Dusad, et al.
Cleaner Engineering and Technology (2025), pp. 100882-100882
Open Access
Generative AI in Higher Education Constituent Relationship Management (CRM): Opportunities, Challenges, and Implementation Strategies
Carrie H. Marcinkevage, Akhil Kumar
Computers (2025) Vol. 14, Iss. 3, pp. 101-101
Open Access
Optimizing customer relationship management through AI for service effectiveness: Systematic literature review
Agus Hartanto, Veronica Veronica, Danang Prihandoko
Applied Computer Science (2025) Vol. 21, Iss. 1, pp. 153-163
Open Access
Linking innovative work behavior with customer relationship management and marketing performance
Luminiţa Nicolescu, Alexandru Ioan Rîpa
Journal of Innovation & Knowledge (2024) Vol. 9, Iss. 4, pp. 100560-100560
Open Access | Times Cited: 3
AI adoption in recruitment and selection: exploring different factors of TOE model in Pakistan
Rehana Farhat, Temoor Anjum
Deleted Journal (2024) Vol. 7, Iss. 1
Open Access
Methodological Bases for Decision Support in the Management of Services, Taking into Account the Personal Information of Customers
Diana Bogdanova, Г. Р. Шахмаметова, Albert Niiazgulov
Communications in computer and information science (2023), pp. 220-231
Closed Access
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