OpenAlex Citation Counts

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OpenAlex is a bibliographic catalogue of scientific papers, authors and institutions accessible in open access mode, named after the Library of Alexandria. It's citation coverage is excellent and I hope you will find utility in this listing of citing articles!

If you click the article title, you'll navigate to the article, as listed in CrossRef. If you click the Open Access links, you'll navigate to the "best Open Access location". Clicking the citation count will open this listing for that article. Lastly at the bottom of the page, you'll find basic pagination options.

Requested Article:

Tourist behaviour towards self-service hotel technology adoption: Trust and subjective norm as key antecedents
Arun Kumar Kaushik, Amit Kumar Agrawal, Zillur Rahman
Tourism Management Perspectives (2015) Vol. 16, pp. 278-289
Closed Access | Times Cited: 189

Showing 1-25 of 189 citing articles:

Adoption of AI-based chatbots for hospitality and tourism
Rajasshrie Pillai, Brijesh Sivathanu
International Journal of Contemporary Hospitality Management (2020) Vol. 32, Iss. 10, pp. 3199-3226
Closed Access | Times Cited: 594

From high-touch to high-tech: COVID-19 drives robotics adoption
Zhanjing Zeng, Po‐Ju Chen, Alan A. Lew
Tourism Geographies (2020) Vol. 22, Iss. 3, pp. 724-734
Closed Access | Times Cited: 531

Virtual Tours a Means to an End: An Analysis of Virtual Tours’ Role in Tourism Recovery Post COVID-19
Osman Ahmed El‐Said, Heba Aziz
Journal of Travel Research (2021) Vol. 61, Iss. 3, pp. 528-548
Closed Access | Times Cited: 300

Multifaceted trust in tourism service robots
Sangwon Park
Annals of Tourism Research (2020) Vol. 81, pp. 102888-102888
Closed Access | Times Cited: 227

A multi-analytical approach to peer-to-peer mobile payment acceptance prediction
Zoran Kalinić, Veljko Marinković, Sebastián Molinillo, et al.
Journal of Retailing and Consumer Services (2019) Vol. 49, pp. 143-153
Closed Access | Times Cited: 187

Factors affecting customer intention to use online food delivery services before and during the COVID-19 pandemic
Chanmi Hong, Hayeon Choi, Eun-Kyong Choi, et al.
Journal of Hospitality and Tourism Management (2021) Vol. 48, pp. 509-518
Open Access | Times Cited: 186

Digital transformation in financial services provision: a Nigerian perspective to the adoption of chatbot
Abdulquadri Abdulazeez Olamide, Emmanuel Mogaji, Tai Anh Kieu, et al.
Journal of Enterprising Communities People and Places in the Global Economy (2021) Vol. 15, Iss. 2, pp. 258-281
Open Access | Times Cited: 185

The Emergence of Service Robots at Restaurants: Integrating Trust, Perceived Risk, and Satisfaction
Kyung Hwa Seo, Jee Hye Lee
Sustainability (2021) Vol. 13, Iss. 8, pp. 4431-4431
Open Access | Times Cited: 160

Friendly or competent? The effects of perception of robot appearance and service context on usage intention
Xing Liu, Xiao Yi, Lisa C. Wan
Annals of Tourism Research (2021) Vol. 92, pp. 103324-103324
Closed Access | Times Cited: 152

Ultimate transformation: How will automation technologies disrupt the travel, tourism and hospitality industries?
Stanislav Ivanov
Zeitschrift für Tourismuswissenschaft (2019) Vol. 11, Iss. 1, pp. 25-43
Closed Access | Times Cited: 150

Perceived risks from drone food delivery services before and after COVID-19
Ja Young Choe, Jinkyung Jenny Kim, Jinsoo Hwang
International Journal of Contemporary Hospitality Management (2021) Vol. 33, Iss. 4, pp. 1276-1296
Closed Access | Times Cited: 116

How to enhance hotel guests’ acceptance and experience of smart hotel technology: An examination of visiting intentions
Huijun Yang, Hanqun Song, Catherine Cheung, et al.
International Journal of Hospitality Management (2021) Vol. 97, pp. 103000-103000
Open Access | Times Cited: 116

Innovative marketing strategies for the successful construction of drone food delivery services: Merging TAM with TPB
Ja Young Choe, Jinkyung Jenny Kim, Jinsoo Hwang
Journal of Travel & Tourism Marketing (2021) Vol. 38, Iss. 1, pp. 16-30
Closed Access | Times Cited: 114

The Use of Virtual Reality in Tourism Destinations as a Tool to Develop Tourist Behavior Perspective
Ionica Oncioiu, Iustin Priescu
Sustainability (2022) Vol. 14, Iss. 7, pp. 4191-4191
Open Access | Times Cited: 70

The role of institutional and self in the formation of trust in artificial intelligence technologies
Lai‐Wan Wong, Garry Wei–Han Tan, Keng‐Boon Ooi, et al.
Internet Research (2023) Vol. 34, Iss. 2, pp. 343-370
Open Access | Times Cited: 48

Exploring the influence of ChatGPT on tourism behavior using the technology acceptance model
Lior Solomovich, Villy Abraham
Tourism Review (2024)
Closed Access | Times Cited: 25

Self-Service Technology Research: A bibliometric co-citation visualization analysis
Hakseung Shin, Richard R. Perdue
International Journal of Hospitality Management (2019) Vol. 80, pp. 101-112
Closed Access | Times Cited: 138

Exploring perceived risk in building successful drone food delivery services
Jinsoo Hwang, Ja Young Choe
International Journal of Contemporary Hospitality Management (2019) Vol. ahead-of-print, Iss. ahead-of-print
Closed Access | Times Cited: 123

Conceptual Framework of the Use of Robots, Artificial Intelligence and Service Automation in Travel, Tourism, and Hospitality Companies
Stanislav Ivanov, Craig Webster
Emerald Publishing Limited eBooks (2019), pp. 7-37
Closed Access | Times Cited: 91

Customers’ acceptance intention of self-service technology of restaurant industry: expanding UTAUT with perceived risk and innovativeness
Hyeon-Mo Jeon, Hye Jin Sung, Ho Kim
Service Business (2020) Vol. 14, Iss. 4, pp. 533-551
Closed Access | Times Cited: 89

Biosecurity, crisis management, automation technologies and economic performance of travel, tourism and hospitality companies – A conceptual framework
Stanislav Ivanov, Craig Webster, Elitza Stoilova, et al.
Tourism Economics (2020) Vol. 28, Iss. 1, pp. 3-26
Open Access | Times Cited: 79

Consumers' intention towards the use of smart technologies in tourism and hospitality (T&H) industry: a deeper insight into the integration of TAM, TPB and trust
Sujood Sujood, Naseem Bano, Samiha Siddiqui
Journal of Hospitality and Tourism Insights (2022) Vol. 7, Iss. 3, pp. 1412-1434
Closed Access | Times Cited: 51

An integrative model of facial recognition check-in technology adoption intention: the perspective of hotel guests in Singapore
Huey Chern Boo, Bee‐Lia Chua
International Journal of Contemporary Hospitality Management (2022) Vol. 34, Iss. 11, pp. 4052-4079
Closed Access | Times Cited: 47

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