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OpenAlex is a bibliographic catalogue of scientific papers, authors and institutions accessible in open access mode, named after the Library of Alexandria. It's citation coverage is excellent and I hope you will find utility in this listing of citing articles!

If you click the article title, you'll navigate to the article, as listed in CrossRef. If you click the Open Access links, you'll navigate to the "best Open Access location". Clicking the citation count will open this listing for that article. Lastly at the bottom of the page, you'll find basic pagination options.

Requested Article:

Investigating the complexity of perceived service quality and perceived safety and security in building loyalty among bus passengers in Vietnam – A PLS-SEM approach
Duy Quy Nguyen-Phuoc, Anh Thi Phuong Tran, Tiep Nguyen, et al.
Transport Policy (2020) Vol. 101, pp. 162-173
Closed Access | Times Cited: 101

Showing 1-25 of 101 citing articles:

Factors Affecting Public Transportation Use during Pandemic
Soheila Saeidi, Somayeh Nazari Enjedani, Elmira Alvandi Behineh, et al.
Tehnički glasnik (2024) Vol. 18, Iss. 3, pp. 342-353
Open Access | Times Cited: 18
Intention to adopt electric motorcycles in developing markets: Examining the role of image, motivators and barriers through the behavioral reasoning theory framework
Duy Quy Nguyen-Phuoc, Thi Minh Truong, Nam Khanh Nguyen, et al.
Transportation Research Part F Traffic Psychology and Behaviour (2025) Vol. 109, pp. 840-859
Closed Access | Times Cited: 2
How does perceived risk affect passenger satisfaction and loyalty towards ride-sourcing services?
Duy Quy Nguyen-Phuoc, Óscar Oviedo-Trespalacios, Nguyen S. Vo, et al.
Transportation Research Part D Transport and Environment (2021) Vol. 97, pp. 102921-102921
Closed Access | Times Cited: 63
Improve Productivity and Quality Using Lean Six Sigma: A Case Study
Vo Ngoc Mai Anh, Hoang Kim Ngoc Anh, Vo Nhat Huy, et al.
International Research Journal on Advanced Science Hub (2023) Vol. 5, Iss. 03, pp. 71-83
Open Access | Times Cited: 29
Transformative transport services: leveraging sustainability, inclusivity, and technology through marketing management
Emmanuel Mogaji
Journal of Marketing Management (2025), pp. 1-33
Open Access | Times Cited: 1
Investigating service perception dynamics of transportation hub users through social media data
Yucheng Wang, Min Yang, Long Cheng, et al.
Transportation Research Part D Transport and Environment (2025) Vol. 142, pp. 104716-104716
Closed Access | Times Cited: 1
What makes passengers continue using and talking positively about ride-hailing services? The role of the booking app and post-booking service quality
Duy Quy Nguyen-Phuoc, Nguyen S. Vo, Diep Ngoc Su, et al.
Transportation Research Part A Policy and Practice (2021) Vol. 150, pp. 367-384
Closed Access | Times Cited: 42
Intentions to use ride-sourcing services in Vietnam: What happens after three months without COVID-19 infections?
Duy Quy Nguyen-Phuoc, Óscar Oviedo-Trespalacios, Minh Hieu Nguyen, et al.
Cities (2022) Vol. 126, pp. 103691-103691
Open Access | Times Cited: 28
Switching intention, WOM and quality of public transport services: A case of the Kuala Lumpur conurbation
Muhammad Iskandar Hamzah, Siti Norida Wahab, Muhammad Hafiz Abd Rashid, et al.
Multimodal Transportation (2023) Vol. 2, Iss. 3, pp. 100082-100082
Open Access | Times Cited: 14
Factors Affecting Consumer’s Intention to Use Electric Vehicles: Mediating Role of Awareness and Knowledge
Shantanu Gupta, Rohit Bansal, Neha Bankoti, et al.
Journal of Advanced Transportation (2024) Vol. 2024, Iss. 1
Open Access | Times Cited: 6
Perceived Accessibility: Impact of Social Factors and Travel Modes in Melbourne’s West
Hing-Wah Chau, Eric Gaisie, Elmira Jamei, et al.
Applied Sciences (2024) Vol. 14, Iss. 15, pp. 6399-6399
Open Access | Times Cited: 5
Exploring Women’s Experience of Gender-Based Violence and Other Threats to Safety on Public Transport in Bangladesh
Julie King, Mark King, Niki Edwards, et al.
International Journal for Crime Justice and Social Democracy (2021) Vol. 10, Iss. 4, pp. 158-173
Open Access | Times Cited: 29
Linking networking capability and ambidextrous innovation strategies: the mediating roles of knowledge assimilation application and knowledge transformation application
Xiaowei Ju, Guanhua Wang, Yu Fu
Journal of Knowledge Management (2022) Vol. 27, Iss. 6, pp. 1534-1561
Closed Access | Times Cited: 21
Can electric buses entice more public transport use? Empirical evidence from Vietnam
Minh Hieu Nguyen, Dorina Pojani
Case Studies on Transport Policy (2023) Vol. 13, pp. 101040-101040
Closed Access | Times Cited: 11
Heterogeneity in passenger satisfaction of bus rapid transit system among age and gender groups: A PLS-SEM Multi-group analysis
Harpreet Singh, Ankit Kathuria
Transport Policy (2023) Vol. 141, pp. 27-41
Closed Access | Times Cited: 11
Examining the Impact of Service Quality on Passengers’ Intentions to Utilize Rail Transport in the Post-Pandemic Era: An Integrated Approach of SERVQUAL and Health Belief Model
Panuwat Wisutwattanasak, Thanapong Champahom, Sajjakaj Jomnonkwao, et al.
Behavioral Sciences (2023) Vol. 13, Iss. 10, pp. 789-789
Open Access | Times Cited: 11
The influence of technostress on anxiety disorder in higher education students during the Covid-19 pandemic

Knowledge Management & E-Learning An International Journal (2024), pp. 164-185
Open Access | Times Cited: 4
Scaling up public transport usage: a systematic literature review of service quality, satisfaction and attitude towards bus transport systems in developing countries
Eugene Sogbe, Susilawati Susilawati, Chee Pin Tan
Public Transport (2024)
Open Access | Times Cited: 4
Analysis and modeling of travel behaviors of public transit passengers in car-oriented developing countries
Randa Oqab Mujalli, Iqbal Marie, Madhar Haddad, et al.
Innovative Infrastructure Solutions (2025) Vol. 10, Iss. 2
Closed Access
Behavioural loyalty analysis of bus passengers using multi-source data fusion
Yu Fu, Xiang Wang, Fan‐Rui Meng, et al.
Journal of Transport Geography (2025) Vol. 123, pp. 104143-104143
Closed Access
Recognizing user satisfaction and loyalty in bus and metro services: A gender-based analysis using PLS-SEM
Sara Arancibia, Felipe González, Carolina Busco, et al.
Research in Transportation Business & Management (2025) Vol. 59, pp. 101322-101322
Closed Access
Addressing Perceived Insecurity in Public Transportation: A PLS‐SEM Approach
Carolina Busco, Felipe González, Sara Arancibia Carvajal, et al.
Journal of Advanced Transportation (2025) Vol. 2025, Iss. 1
Open Access
Investigation of the Relationship between the Perceived Public Transport Service Quality and Satisfaction: A PLS-SEM Technique
Karzan Ismael, Szabolcs Duleba
Sustainability (2021) Vol. 13, Iss. 23, pp. 13018-13018
Open Access | Times Cited: 26
Continuance intention of autonomous buses: An empirical analysis based on passenger experience
Yingying Yan, Shiquan Zhong, Junfang Tian, et al.
Transport Policy (2022) Vol. 126, pp. 85-95
Closed Access | Times Cited: 18
Sustainable Project Management: Reducing the Risk of Cost Inaccuracy Using a PLS-SEM Approach
Ali Foroutan Mirhosseini, Kelly Pitera, James Odeck, et al.
Sustainability (2022) Vol. 14, Iss. 2, pp. 960-960
Open Access | Times Cited: 17
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