
OpenAlex is a bibliographic catalogue of scientific papers, authors and institutions accessible in open access mode, named after the Library of Alexandria. It's citation coverage is excellent and I hope you will find utility in this listing of citing articles!
If you click the article title, you'll navigate to the article, as listed in CrossRef. If you click the Open Access links, you'll navigate to the "best Open Access location". Clicking the citation count will open this listing for that article. Lastly at the bottom of the page, you'll find basic pagination options.
Requested Article:
Silence speaks volumes: The effectiveness of reticence in comparison to apology and denial for responding to integrity- and competence-based trust violations.
Donald L. Ferrin, Peter H. Kim, Cecily D. Cooper, et al.
Journal of Applied Psychology (2007) Vol. 92, Iss. 4, pp. 893-908
Open Access | Times Cited: 300
Donald L. Ferrin, Peter H. Kim, Cecily D. Cooper, et al.
Journal of Applied Psychology (2007) Vol. 92, Iss. 4, pp. 893-908
Open Access | Times Cited: 300
Showing 1-25 of 300 citing articles:
Trust Repair After An Organization-Level Failure
Nicole Gillespie, Graham Dietz
Academy of Management Review (2009) Vol. 34, Iss. 1, pp. 127-145
Open Access | Times Cited: 593
Nicole Gillespie, Graham Dietz
Academy of Management Review (2009) Vol. 34, Iss. 1, pp. 127-145
Open Access | Times Cited: 593
The Role Of Causal Attribution Dimensions In Trust Repair
Edward C. Tomlinson, Roger C. Mryer
Academy of Management Review (2009) Vol. 34, Iss. 1, pp. 85-104
Closed Access | Times Cited: 513
Edward C. Tomlinson, Roger C. Mryer
Academy of Management Review (2009) Vol. 34, Iss. 1, pp. 85-104
Closed Access | Times Cited: 513
Measuring trust in organisational research: Review and recommendations
Bill McEvily, Marco Tortoriello
Journal of Trust Research (2011) Vol. 1, Iss. 1, pp. 23-63
Closed Access | Times Cited: 430
Bill McEvily, Marco Tortoriello
Journal of Trust Research (2011) Vol. 1, Iss. 1, pp. 23-63
Closed Access | Times Cited: 430
How to repair customer trust after negative publicity: The roles of competence, integrity, benevolence, and forgiveness
Yi Xie, Siqing Peng
Psychology and Marketing (2009) Vol. 26, Iss. 7, pp. 572-589
Closed Access | Times Cited: 398
Yi Xie, Siqing Peng
Psychology and Marketing (2009) Vol. 26, Iss. 7, pp. 572-589
Closed Access | Times Cited: 398
A Burden of Responsibility: The Role of Social Approval at the Onset of a Crisis
Jonathan Bundy, Michael D. Pfarrer
Academy of Management Review (2014) Vol. 40, Iss. 3, pp. 345-369
Closed Access | Times Cited: 391
Jonathan Bundy, Michael D. Pfarrer
Academy of Management Review (2014) Vol. 40, Iss. 3, pp. 345-369
Closed Access | Times Cited: 391
The Repair of Trust: A Dynamic Bilateral Perspective and Multilevel Conceptualization
Peter H. Kim, Kurt T. Dirks, Cecily D. Cooper
Academy of Management Review (2009) Vol. 34, Iss. 3, pp. 401-422
Closed Access | Times Cited: 380
Peter H. Kim, Kurt T. Dirks, Cecily D. Cooper
Academy of Management Review (2009) Vol. 34, Iss. 3, pp. 401-422
Closed Access | Times Cited: 380
Reparing Relationships Within and Between Organizations: Building A Conceptual Foundation
Kurt T. Dirks, Roy J. Lewicki, Akbar Zaheer
Academy of Management Review (2009) Vol. 34, Iss. 1, pp. 68-84
Closed Access | Times Cited: 350
Kurt T. Dirks, Roy J. Lewicki, Akbar Zaheer
Academy of Management Review (2009) Vol. 34, Iss. 1, pp. 68-84
Closed Access | Times Cited: 350
When Humanizing Brands Goes Wrong: The Detrimental Effect of Brand Anthropomorphization amid Product Wrongdoings
Marina Puzakova, Hyokjin Kwak, Joseph F. Rocereto
Journal of Marketing (2012) Vol. 77, Iss. 3, pp. 81-100
Closed Access | Times Cited: 321
Marina Puzakova, Hyokjin Kwak, Joseph F. Rocereto
Journal of Marketing (2012) Vol. 77, Iss. 3, pp. 81-100
Closed Access | Times Cited: 321
Better Together? Signaling Interactions in New Venture Pursuit of Initial External Capital
Lawrence A. Plummer, Thomas H. Allison, Brian L. Connelly
Academy of Management Journal (2015) Vol. 59, Iss. 5, pp. 1585-1604
Closed Access | Times Cited: 308
Lawrence A. Plummer, Thomas H. Allison, Brian L. Connelly
Academy of Management Journal (2015) Vol. 59, Iss. 5, pp. 1585-1604
Closed Access | Times Cited: 308
Prosocial lies: When deception breeds trust
Emma E. Levine, Maurice E. Schweitzer
Organizational Behavior and Human Decision Processes (2014) Vol. 126, pp. 88-106
Open Access | Times Cited: 307
Emma E. Levine, Maurice E. Schweitzer
Organizational Behavior and Human Decision Processes (2014) Vol. 126, pp. 88-106
Open Access | Times Cited: 307
Gender differences in trust dynamics: Women trust more than men following a trust violation
Michael P. Haselhuhn, Jessica A. Kennedy, Laura J. Kray, et al.
Journal of Experimental Social Psychology (2014) Vol. 56, pp. 104-109
Open Access | Times Cited: 188
Michael P. Haselhuhn, Jessica A. Kennedy, Laura J. Kray, et al.
Journal of Experimental Social Psychology (2014) Vol. 56, pp. 104-109
Open Access | Times Cited: 188
Competence- and Integrity-Based Trust in Interorganizational Relationships: Which Matters More?
Brian L. Connelly, T. Russell Crook, James G. Combs, et al.
Journal of Management (2015) Vol. 44, Iss. 3, pp. 919-945
Closed Access | Times Cited: 186
Brian L. Connelly, T. Russell Crook, James G. Combs, et al.
Journal of Management (2015) Vol. 44, Iss. 3, pp. 919-945
Closed Access | Times Cited: 186
‘To trust or not to trust’: The impact of social media influencers on the reputation of corporate brands in crisis
Jaywant Singh, Benedetta Crisafulli, La Toya Quamina, et al.
Journal of Business Research (2020) Vol. 119, pp. 464-480
Open Access | Times Cited: 148
Jaywant Singh, Benedetta Crisafulli, La Toya Quamina, et al.
Journal of Business Research (2020) Vol. 119, pp. 464-480
Open Access | Times Cited: 148
Repairing and Enhancing Trust:Approaches to Reducing Organizational Trust Deficits
Roderick M. Kramer, Roy J. Lewicki
Academy of Management Annals (2010) Vol. 4, Iss. 1, pp. 245-277
Closed Access | Times Cited: 249
Roderick M. Kramer, Roy J. Lewicki
Academy of Management Annals (2010) Vol. 4, Iss. 1, pp. 245-277
Closed Access | Times Cited: 249
Development of Cognitive and Affective Trust in Teams
Sheila Simsarian Webber
Small Group Research (2008) Vol. 39, Iss. 6, pp. 746-769
Closed Access | Times Cited: 208
Sheila Simsarian Webber
Small Group Research (2008) Vol. 39, Iss. 6, pp. 746-769
Closed Access | Times Cited: 208
Repairing and Enhancing Trust:Approaches to Reducing Organizational Trust Deficits
Roderick M. Kramer, Roy J. Lewicki
Academy of Management Annals (2010) Vol. 4, Iss. 1, pp. 245-277
Closed Access | Times Cited: 191
Roderick M. Kramer, Roy J. Lewicki
Academy of Management Annals (2010) Vol. 4, Iss. 1, pp. 245-277
Closed Access | Times Cited: 191
Understanding the effects of substantive responses on trust following a transgression
Kurt T. Dirks, Peter H. Kim, Donald L. Ferrin, et al.
Organizational Behavior and Human Decision Processes (2010) Vol. 114, Iss. 2, pp. 87-103
Closed Access | Times Cited: 185
Kurt T. Dirks, Peter H. Kim, Donald L. Ferrin, et al.
Organizational Behavior and Human Decision Processes (2010) Vol. 114, Iss. 2, pp. 87-103
Closed Access | Times Cited: 185
A Multilevel View of Intragroup Conflict
M. Audrey Korsgaard, Sophia Soyoung Jeong, Douglas M. Mahony, et al.
Journal of Management (2008) Vol. 34, Iss. 6, pp. 1222-1252
Closed Access | Times Cited: 181
M. Audrey Korsgaard, Sophia Soyoung Jeong, Douglas M. Mahony, et al.
Journal of Management (2008) Vol. 34, Iss. 6, pp. 1222-1252
Closed Access | Times Cited: 181
How Implicit Beliefs Influence Trust Recovery
Michael P. Haselhuhn, Maurice E. Schweitzer, Alison M. Wood
Psychological Science (2010) Vol. 21, Iss. 5, pp. 645-648
Open Access | Times Cited: 148
Michael P. Haselhuhn, Maurice E. Schweitzer, Alison M. Wood
Psychological Science (2010) Vol. 21, Iss. 5, pp. 645-648
Open Access | Times Cited: 148
In stories we trust: How narrative apologies provide cover for competitive vulnerability after integrity-violating blog posts
Tom van Laer, Ko de Ruyter
International Journal of Research in Marketing (2010) Vol. 27, Iss. 2, pp. 164-174
Open Access | Times Cited: 147
Tom van Laer, Ko de Ruyter
International Journal of Research in Marketing (2010) Vol. 27, Iss. 2, pp. 164-174
Open Access | Times Cited: 147
Promoting safety voice with safety-specific transformational leadership: The mediating role of two dimensions of trust.
Stacey M. Conchie, Paul Taylor, Ian Donald
Journal of Occupational Health Psychology (2011) Vol. 17, Iss. 1, pp. 105-115
Closed Access | Times Cited: 138
Stacey M. Conchie, Paul Taylor, Ian Donald
Journal of Occupational Health Psychology (2011) Vol. 17, Iss. 1, pp. 105-115
Closed Access | Times Cited: 138
Trust Repair
Roy J. Lewicki, Chad T. Brinsfield
Annual Review of Organizational Psychology and Organizational Behavior (2017) Vol. 4, Iss. 1, pp. 287-313
Closed Access | Times Cited: 133
Roy J. Lewicki, Chad T. Brinsfield
Annual Review of Organizational Psychology and Organizational Behavior (2017) Vol. 4, Iss. 1, pp. 287-313
Closed Access | Times Cited: 133
A “Buffer” or “Boomerang?”— The Role of Corporate Reputation in Bad Times
Youngju Sohn, Ruthann Weaver Lariscy
Communication Research (2012) Vol. 42, Iss. 2, pp. 237-259
Closed Access | Times Cited: 130
Youngju Sohn, Ruthann Weaver Lariscy
Communication Research (2012) Vol. 42, Iss. 2, pp. 237-259
Closed Access | Times Cited: 130
Sharing Moral Values: Anticipated Ingroup Respect as a Determinant of Adherence to Morality-Based (but Not Competence-Based) Group Norms
Stefano Pagliaro, Naomi Ellemers, Manuela Barreto
Personality and Social Psychology Bulletin (2011) Vol. 37, Iss. 8, pp. 1117-1129
Open Access | Times Cited: 127
Stefano Pagliaro, Naomi Ellemers, Manuela Barreto
Personality and Social Psychology Bulletin (2011) Vol. 37, Iss. 8, pp. 1117-1129
Open Access | Times Cited: 127
Investor perceptions of CEO successor selection in the wake of integrity and competence failures: A policy capturing study
Brian L. Connelly, David J. Ketchen, K. Ashley Gangloff, et al.
Strategic Management Journal (2015) Vol. 37, Iss. 10, pp. 2135-2151
Closed Access | Times Cited: 126
Brian L. Connelly, David J. Ketchen, K. Ashley Gangloff, et al.
Strategic Management Journal (2015) Vol. 37, Iss. 10, pp. 2135-2151
Closed Access | Times Cited: 126