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OpenAlex is a bibliographic catalogue of scientific papers, authors and institutions accessible in open access mode, named after the Library of Alexandria. It's citation coverage is excellent and I hope you will find utility in this listing of citing articles!

If you click the article title, you'll navigate to the article, as listed in CrossRef. If you click the Open Access links, you'll navigate to the "best Open Access location". Clicking the citation count will open this listing for that article. Lastly at the bottom of the page, you'll find basic pagination options.

Requested Article:

Product returns management: a comprehensive review and future research agenda
Priya Ambilkar, Vishwas Dohale, Angappa Gunasekaran, et al.
International Journal of Production Research (2021) Vol. 60, Iss. 12, pp. 3920-3944
Closed Access | Times Cited: 78

Showing 1-25 of 78 citing articles:

Revenge buying after the lockdown: Based on the SOR framework and TPB model
Yanfeng Liu, Lanhui Cai, Fei Ma, et al.
Journal of Retailing and Consumer Services (2023) Vol. 72, pp. 103263-103263
Closed Access | Times Cited: 74
An integrated MCDM-ML approach for predicting the carbon neutrality index in manufacturing supply chains
Vishwas Dohale, Sachin Kamble, Priya Ambilkar, et al.
Technological Forecasting and Social Change (2024) Vol. 201, pp. 123243-123243
Open Access | Times Cited: 19
Understanding product returns: A systematic literature review using machine learning and bibliometric analysis
Quang Huy Duong, Li Zhou, Meng Meng, et al.
International Journal of Production Economics (2021) Vol. 243, pp. 108340-108340
Open Access | Times Cited: 59
Exploring the role of artificial intelligence in building production resilience: learnings from the COVID-19 pandemic
Vishwas Dohale, Milind Akarte, Angappa Gunasekaran, et al.
International Journal of Production Research (2022) Vol. 62, Iss. 15, pp. 5472-5488
Closed Access | Times Cited: 55
The influence of the ethics of E-retailers on online customer experience and customer satisfaction
Emerson Wagner Mainardes, Ananda Raquel Silva Coutinho, Héléna Alves
Journal of Retailing and Consumer Services (2022) Vol. 70, pp. 103171-103171
Closed Access | Times Cited: 48
Crowdshipping for sustainable urban logistics: A systematic review of the literature
Seyed Sina Mohri, ‬Hadi Ghaderi, Neema Nassir, et al.
Transportation Research Part E Logistics and Transportation Review (2023) Vol. 178, pp. 103289-103289
Open Access | Times Cited: 36
Analyzing the enablers of circular supply chain using Neutrosophic-ISM method: lessons from the Indian apparel industry
Vishwas Dohale, Priya Ambilkar, Ashwani Kumar, et al.
The International Journal of Logistics Management (2023) Vol. 34, Iss. 3, pp. 611-643
Closed Access | Times Cited: 24
Why do consumers return products? A qualitative exploration of online product return behaviour of young consumers
Lipsa Das, Sambashiva Rao Kunja
Journal of Retailing and Consumer Services (2024) Vol. 78, pp. 103770-103770
Closed Access | Times Cited: 9
Barriers to product return in a circular supply chain: a case from a retailing industry
Seyed Hamid Hashemi Petrudi, Hojatallah Sharifpour Arabi
Annals of Operations Research (2025)
Open Access | Times Cited: 1
52 Years of manufacturing strategy: an evolutionary review of literature (1969–2021)
Vishwas Dohale, Angappa Gunasekaran, Milind Akarte, et al.
International Journal of Production Research (2021) Vol. 60, Iss. 2, pp. 569-594
Open Access | Times Cited: 53
COVID-19 and supply chain risk mitigation: a case study from India
Vishwas Dohale, Priyanka Verma, Angappa Gunasekaran, et al.
The International Journal of Logistics Management (2021) Vol. 34, Iss. 2, pp. 417-442
Closed Access | Times Cited: 52
Immediate return in circular economy: Business to consumer product return information sharing framework to support sustainable manufacturing in small and medium enterprises
Muhammad Mustafa Kamal, Rosnida Mamat, Sachin Kumar Mangla, et al.
Journal of Business Research (2022) Vol. 151, pp. 379-396
Open Access | Times Cited: 35
Manufacturing strategy 4.0: a framework to usher towards industry 4.0 implementation for digital transformation
Vishwas Dohale, Priyanka Verma, Angappa Gunasekaran, et al.
Industrial Management & Data Systems (2022) Vol. 123, Iss. 1, pp. 10-40
Closed Access | Times Cited: 32
Strategies and practices to reduce the ecological impact of product returns: An environmental sustainability framework for multichannel retail
Danni Zhang, Regina Frei, Gary Wills, et al.
Business Strategy and the Environment (2023) Vol. 32, Iss. 7, pp. 4636-4661
Open Access | Times Cited: 20
The double side of flow in regret and product returns: Maximizers versus satisficers
Sergio Barta, Raquel Gurrea, Carlos Flavián
International Journal of Information Management (2023) Vol. 71, pp. 102648-102648
Open Access | Times Cited: 19
Returns policy, in-store service, and contract strategies in the presence of customer returns
Xiongfei Guo, Chen Jing, Jie Wu, et al.
Transportation Research Part E Logistics and Transportation Review (2024) Vol. 186, pp. 103520-103520
Closed Access | Times Cited: 7
Forecasting e-commerce consumer returns: a systematic literature review
David J. Karl
Management Review Quarterly (2024)
Open Access | Times Cited: 7
The application of blockchain technology in the recycling chain: a state-of-the-art literature review and conceptual framework
Shenghao Xie, Yu Gong, Martin Kunc, et al.
International Journal of Production Research (2022) Vol. 61, Iss. 24, pp. 8692-8718
Open Access | Times Cited: 28
An intelligent decision support system for warranty claims forecasting: Merits of social media and quality function deployment
Ali Nikseresht, Sajjad Shokouhyar‎, Erfan Babaee Tırkolaee, et al.
Technological Forecasting and Social Change (2024) Vol. 201, pp. 123268-123268
Closed Access | Times Cited: 6
Examining the impact of service recovery resilience in the context of product replacement: the roles of perceived procedural and interactional justice
Ivan Russo, Nicolò Masorgo, David Gligor
International Journal of Physical Distribution & Logistics Management (2022) Vol. 52, Iss. 8, pp. 638-672
Open Access | Times Cited: 22
Modelling the influence of returns for an omni-channel retailer
Joost Goedhart, R. Haijema, Renzo Akkerman
European Journal of Operational Research (2022) Vol. 306, Iss. 3, pp. 1248-1263
Open Access | Times Cited: 22
Manufacturer’s quality improvement and Retailer’s In-store service in the presence of customer returns
Xiongfei Guo, Jing Chen
Transportation Research Part E Logistics and Transportation Review (2023) Vol. 177, pp. 103218-103218
Closed Access | Times Cited: 13
Digital transformation technologies to analyze product returns in the e-commerce industry
Sunil Kumar Jauhar, B. Ripon Chakma, Sachin Kamble, et al.
Journal of Enterprise Information Management (2023) Vol. 37, Iss. 2, pp. 456-487
Closed Access | Times Cited: 12
Integrated inventory control and scheduling decision framework for packaging and products on a reusable transport item sharing platform
Min Guo, Xiang T.R. Kong, Hing Kai Chan, et al.
International Journal of Production Research (2023) Vol. 61, Iss. 13, pp. 4575-4591
Closed Access | Times Cited: 11
Retail returns management strategy: An alignment perspective
Stefan Karlsson, Pejvak Oghazi, Daniel Hellström, et al.
Journal of Innovation & Knowledge (2023) Vol. 8, Iss. 4, pp. 100420-100420
Open Access | Times Cited: 11
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