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OpenAlex Citation Counts

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OpenAlex is a bibliographic catalogue of scientific papers, authors and institutions accessible in open access mode, named after the Library of Alexandria. It's citation coverage is excellent and I hope you will find utility in this listing of citing articles!

If you click the article title, you'll navigate to the article, as listed in CrossRef. If you click the Open Access links, you'll navigate to the "best Open Access location". Clicking the citation count will open this listing for that article. Lastly at the bottom of the page, you'll find basic pagination options.

Requested Article:

Stimulating or Intimidating: The Effect of AI-Enabled In-Store Communication on Consumer Patronage Likelihood
Patrick van Esch, Yuanyuan Cui, Shailendra Pratap Jain
Journal of Advertising (2020) Vol. 50, Iss. 1, pp. 63-80
Closed Access | Times Cited: 51

Showing 1-25 of 51 citing articles:

Leveraging Artificial Intelligence in Marketing for Social Good—An Ethical Perspective
Erik Hermann
Journal of Business Ethics (2021) Vol. 179, Iss. 1, pp. 43-61
Open Access | Times Cited: 195
Pandemics and marketing: insights, impacts, and research opportunities
Gopal Das, Shailendra Pratap Jain, Durairaj Maheswaran, et al.
Journal of the Academy of Marketing Science (2021) Vol. 49, Iss. 5, pp. 835-854
Open Access | Times Cited: 114
Artificial Intelligence (AI): Revolutionizing Digital Marketing
Patrick van Esch, J. Stewart Black
Australasian Marketing Journal (AMJ) (2021) Vol. 29, Iss. 3, pp. 199-203
Closed Access | Times Cited: 114
AI-powered marketing: What, where, and how?
Vikas Kumar, Abdul R. Ashraf, Waqar Nadeem
International Journal of Information Management (2024) Vol. 77, pp. 102783-102783
Open Access | Times Cited: 113
Exploring the impact of chatbots on consumer sentiment and expectations in retail
Anh D. Tran, Jason Pallant, Lester W. Johnson
Journal of Retailing and Consumer Services (2021) Vol. 63, pp. 102718-102718
Closed Access | Times Cited: 104
Advertising Benefits from Ethical Artificial Intelligence Algorithmic Purchase Decision Pathways
Waymond Rodgers, Tam Nguyen
Journal of Business Ethics (2022) Vol. 178, Iss. 4, pp. 1043-1061
Open Access | Times Cited: 71
More polite, more immoral: how does politeness in service robots influence consumer moral choices?
Xuebing Dong, Г. И. Зверева, Xin Wen, et al.
Service Industries Journal (2025), pp. 1-33
Closed Access | Times Cited: 2
How Human–Chatbot Interaction Impairs Charitable Giving: The Role of Moral Judgment
Yuanyuan Zhou, Zhuoying Fei, Yuanqiong He, et al.
Journal of Business Ethics (2022) Vol. 178, Iss. 3, pp. 849-865
Closed Access | Times Cited: 60
AI-powered touch points in the customer journey: a systematic literature review and research agenda
HE Ai-zhong, Yu Zhang
Journal of Research in Interactive Marketing (2022) Vol. 17, Iss. 4, pp. 620-639
Closed Access | Times Cited: 47
Impact of artificial intelligence on customer engagement and advertising engagement: A review and future research agenda
Clara Suraña‐Sánchez, Maria Elena Aramendia‐Muneta
International Journal of Consumer Studies (2024) Vol. 48, Iss. 2
Open Access | Times Cited: 13
Self‐efficacy and callousness in consumer judgments of AI‐enabled checkouts
Patrick van Esch, Yuanyuan Cui, Shailendra Pratap Jain
Psychology and Marketing (2021) Vol. 38, Iss. 7, pp. 1081-1100
Closed Access | Times Cited: 49
Sophia Sophia tell me more, which is the most risk-free plan of all? AI anthropomorphism and risk aversion in financial decision-making
Yuanyuan Cui
International Journal of Bank Marketing (2022) Vol. 40, Iss. 6, pp. 1133-1158
Closed Access | Times Cited: 32
Deploying artificial intelligence in services to AID vulnerable consumers
Erik Hermann, Gizem Yalcin Williams, Stefano Puntoni
Journal of the Academy of Marketing Science (2023) Vol. 52, Iss. 5, pp. 1431-1451
Open Access | Times Cited: 20
Digital financial consumers' decision-making: a systematic literature review and integrative framework
Marco Barone, Candida Bussoli, Lucrezia Fattobene
International Journal of Bank Marketing (2024) Vol. 42, Iss. 7, pp. 1978-2022
Closed Access | Times Cited: 7
The effect of political ideology and message frame on donation intent during the COVID-19 pandemic
Patrick van Esch, Yuanyuan Cui, Shailendra Pratap Jain
Journal of Business Research (2020) Vol. 125, pp. 201-213
Closed Access | Times Cited: 48
Advertising and privacy: an overview of past research and a research agenda
Sophie C. Boerman, Edith G. Smit
International Journal of Advertising (2022) Vol. 42, Iss. 1, pp. 60-68
Open Access | Times Cited: 25
The algorithmic persuasion framework in online communication: conceptualization and a future research agenda
Brahim Zarouali, Sophie C. Boerman, Hilde Voorveld, et al.
Internet Research (2022) Vol. 32, Iss. 4, pp. 1076-1096
Open Access | Times Cited: 23
Asking Questions of AI Advertising: A Maieutic Approach
Jack Coffin
Journal of Advertising (2022) Vol. 51, Iss. 5, pp. 608-623
Closed Access | Times Cited: 21
Impulse Purchase Intention in an AI-mediated Retail Environment: Extending the TAM with Attitudes Towards Technology and Innovativeness
H.A. Dimuthu Maduranga Arachchi, Gameela Samarasinghe
Global Business Review (2023)
Closed Access | Times Cited: 12
The evolving role of AI and ML in digital promotion: a systematic review and research agenda
V. G. P. Lakshika, B.T.K. Chathuranga, P.G.S.A. Jayarathne
Journal of Marketing Analytics (2024)
Closed Access | Times Cited: 4
Influence of personalised advertising copy on consumer engagement: a field experiment approach
Bo Guo, Zhibin Jiang
Electronic Commerce Research (2023)
Closed Access | Times Cited: 10
Understanding physicians' noncompliance use of AI-aided diagnosis—A mixed-methods approach
Jiaoyang Li, Xixi Li, Cheng Zhang
Decision Support Systems (2025) Vol. 191, pp. 114420-114420
Closed Access
Keeping up with generative AI: effects of engagement characteristics, cognitive appraisals, and affective reactions on user adaptation
Xinyu Lu, Jisu Kim
Behaviour and Information Technology (2025), pp. 1-15
Closed Access
Artificial Intelligence, Marketing, and the History of Technology: Kranzberg’s Laws as a Conceptual Lens
Christine Pitt, Jeannette Paschen, Jan Kietzmann, et al.
Australasian Marketing Journal (AMJ) (2021) Vol. 31, Iss. 1, pp. 81-89
Closed Access | Times Cited: 23
Does Consumer Promiscuity Influence Purchase Intent? The Role of Artificial Intelligence (AI), Change Seeking, and Pride
Patrick van Esch, Yuanyuan Cui
Journal of the Association for Consumer Research (2021) Vol. 6, Iss. 3, pp. 394-401
Closed Access | Times Cited: 21
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