OpenAlex is a bibliographic catalogue of scientific papers, authors and institutions accessible in open access mode, named after the Library of Alexandria. It's citation coverage is excellent and I hope you will find utility in this listing of citing articles!
If you click the article title, you'll navigate to the article, as listed in CrossRef. If you click the Open Access links, you'll navigate to the "best Open Access location". Clicking the citation count will open this listing for that article. Lastly at the bottom of the page, you'll find basic pagination options.
Requested Article:
Effect of AI chatbot empathy and identity disclosure on willingness to donate: the mediation of humanness and social presence
Gain Park, Myungok Chris Yim, Jiyun Chung, et al.
Behaviour and Information Technology (2022) Vol. 42, Iss. 12, pp. 1998-2010
Closed Access | Times Cited: 59
Gain Park, Myungok Chris Yim, Jiyun Chung, et al.
Behaviour and Information Technology (2022) Vol. 42, Iss. 12, pp. 1998-2010
Closed Access | Times Cited: 59
Showing 1-25 of 59 citing articles:
Is ChatGPT scary good? How user motivations affect creepiness and trust in generative artificial intelligence
Tae Hyun Baek, Minseong Kim
Telematics and Informatics (2023) Vol. 83, pp. 102030-102030
Closed Access | Times Cited: 135
Tae Hyun Baek, Minseong Kim
Telematics and Informatics (2023) Vol. 83, pp. 102030-102030
Closed Access | Times Cited: 135
How to leverage anthropomorphism for chatbot service interfaces: The interplay of communication style and personification
Andreas Janson
Computers in Human Behavior (2023) Vol. 149, pp. 107954-107954
Open Access | Times Cited: 43
Andreas Janson
Computers in Human Behavior (2023) Vol. 149, pp. 107954-107954
Open Access | Times Cited: 43
Understanding students’ adoption of the ChatGPT chatbot in higher education: the role of anthropomorphism, trust, design novelty and institutional policy
Athanasios Polyportis, Nikolaos Pahos
Behaviour and Information Technology (2024), pp. 1-22
Open Access | Times Cited: 41
Athanasios Polyportis, Nikolaos Pahos
Behaviour and Information Technology (2024), pp. 1-22
Open Access | Times Cited: 41
Human–chatbot communication: a systematic review of psychologic studies
Antonina Rafikova, А. Н. Воронин
AI & Society (2025)
Closed Access | Times Cited: 2
Antonina Rafikova, А. Н. Воронин
AI & Society (2025)
Closed Access | Times Cited: 2
Exploring the Potential of Chatbots in Extending Tourists’ Sustainable Travel Practices
Gilang Maulana Majid, Iis Tussyadiah, Yoo Ri Kim
Journal of Travel Research (2024)
Open Access | Times Cited: 16
Gilang Maulana Majid, Iis Tussyadiah, Yoo Ri Kim
Journal of Travel Research (2024)
Open Access | Times Cited: 16
Development and validation of ChatGPT literacy scale
Seyoung Lee, Gain Park
Current Psychology (2024) Vol. 43, Iss. 21, pp. 18992-19004
Closed Access | Times Cited: 13
Seyoung Lee, Gain Park
Current Psychology (2024) Vol. 43, Iss. 21, pp. 18992-19004
Closed Access | Times Cited: 13
How does the anthropomorphism of AI chatbots facilitate users' reuse intention in online health consultation services? The moderating role of disease severity
Wenlong Liu, Min Jiang, Wangjie Li, et al.
Technological Forecasting and Social Change (2024) Vol. 203, pp. 123407-123407
Closed Access | Times Cited: 12
Wenlong Liu, Min Jiang, Wangjie Li, et al.
Technological Forecasting and Social Change (2024) Vol. 203, pp. 123407-123407
Closed Access | Times Cited: 12
Using AI chatbots in climate change mitigation: a moderated serial mediation model
Seyoung Lee, YounJung Park, Gain Park
Behaviour and Information Technology (2024) Vol. 43, Iss. 16, pp. 4016-4032
Closed Access | Times Cited: 10
Seyoung Lee, YounJung Park, Gain Park
Behaviour and Information Technology (2024) Vol. 43, Iss. 16, pp. 4016-4032
Closed Access | Times Cited: 10
Building citizen trust to enhance satisfaction in digital public services: the role of empathetic chatbot communication
Meihua Zhou, Luning Liu, Yuqiang Feng
Behaviour and Information Technology (2025), pp. 1-20
Closed Access | Times Cited: 1
Meihua Zhou, Luning Liu, Yuqiang Feng
Behaviour and Information Technology (2025), pp. 1-20
Closed Access | Times Cited: 1
Service chatbot: Co-citation and big data analysis toward a review and research agenda
Sae Eun Lee, Naan Ju, Kyu‐Hye Lee
Technological Forecasting and Social Change (2023) Vol. 194, pp. 122722-122722
Open Access | Times Cited: 19
Sae Eun Lee, Naan Ju, Kyu‐Hye Lee
Technological Forecasting and Social Change (2023) Vol. 194, pp. 122722-122722
Open Access | Times Cited: 19
Double-sided messages improve the acceptance of chatbots
Lu Meng, Tongmao Li, Xiaolin Shi, et al.
Annals of Tourism Research (2023) Vol. 102, pp. 103644-103644
Closed Access | Times Cited: 18
Lu Meng, Tongmao Li, Xiaolin Shi, et al.
Annals of Tourism Research (2023) Vol. 102, pp. 103644-103644
Closed Access | Times Cited: 18
Artificial emotions for charity collection: A serial mediation through perceived anthropomorphism and social presence
Seyoung Lee, Gain Park, Jiyun Chung
Telematics and Informatics (2023) Vol. 82, pp. 102009-102009
Closed Access | Times Cited: 17
Seyoung Lee, Gain Park, Jiyun Chung
Telematics and Informatics (2023) Vol. 82, pp. 102009-102009
Closed Access | Times Cited: 17
Exploring the Impact of ChatGPT Literacy on User Satisfaction: The Mediating Role of User Motivations
Seyoung Lee, Gain Park
Cyberpsychology Behavior and Social Networking (2023) Vol. 26, Iss. 12, pp. 913-918
Closed Access | Times Cited: 17
Seyoung Lee, Gain Park
Cyberpsychology Behavior and Social Networking (2023) Vol. 26, Iss. 12, pp. 913-918
Closed Access | Times Cited: 17
How about non-human tour guides? The influence of AI tour guides’ dress and conversation style on the intention of consumers to continue using them
Yuchen Wang, Mengmeng Song, Rui Guo, et al.
Journal of Travel & Tourism Marketing (2023) Vol. 40, Iss. 9, pp. 849-862
Closed Access | Times Cited: 16
Yuchen Wang, Mengmeng Song, Rui Guo, et al.
Journal of Travel & Tourism Marketing (2023) Vol. 40, Iss. 9, pp. 849-862
Closed Access | Times Cited: 16
Do Anthropomorphic Chatbots Increase Counseling Satisfaction and Reuse Intention? The Moderated Mediation of Social Rapport and Social Anxiety
Gain Park, Seyoung Lee, Jiyun Chung
Cyberpsychology Behavior and Social Networking (2023) Vol. 26, Iss. 5, pp. 357-365
Closed Access | Times Cited: 15
Gain Park, Seyoung Lee, Jiyun Chung
Cyberpsychology Behavior and Social Networking (2023) Vol. 26, Iss. 5, pp. 357-365
Closed Access | Times Cited: 15
Effect of AI Chatbot’s Interactivity on Consumers’ Negative Word-of-Mouth Intention: Mediating Role of Perceived Empathy and Anger
Myungok Chris Yim
International Journal of Human-Computer Interaction (2023) Vol. 40, Iss. 18, pp. 5415-5430
Closed Access | Times Cited: 14
Myungok Chris Yim
International Journal of Human-Computer Interaction (2023) Vol. 40, Iss. 18, pp. 5415-5430
Closed Access | Times Cited: 14
Scope and limits of AI fundraisers: Moderated serial multiple mediation model between artificial emotions and willingness to donate via humanness and empathy
Gain Park, Jiyun Chung, Seyoung Lee
Technological Forecasting and Social Change (2024) Vol. 201, pp. 123211-123211
Closed Access | Times Cited: 5
Gain Park, Jiyun Chung, Seyoung Lee
Technological Forecasting and Social Change (2024) Vol. 201, pp. 123211-123211
Closed Access | Times Cited: 5
Effect of Gratitude Expression of AI Chatbot on Willingness to Donate
Min Namkoong, Gain Park, YounJung Park, et al.
International Journal of Human-Computer Interaction (2023) Vol. 40, Iss. 20, pp. 6647-6658
Closed Access | Times Cited: 12
Min Namkoong, Gain Park, YounJung Park, et al.
International Journal of Human-Computer Interaction (2023) Vol. 40, Iss. 20, pp. 6647-6658
Closed Access | Times Cited: 12
Compliance-gaining in metaverse: A moderated parallel mediation model testing the interaction between legitimization of paltry favors technique and victim identification
Gain Park, YounJung Park, Seyoung Lee
Technological Forecasting and Social Change (2024) Vol. 203, pp. 123349-123349
Closed Access | Times Cited: 4
Gain Park, YounJung Park, Seyoung Lee
Technological Forecasting and Social Change (2024) Vol. 203, pp. 123349-123349
Closed Access | Times Cited: 4
Promoting pro-environmental behaviour spillover through chatbots
Gilang Maulana Majid, Iis Tussyadiah, Yoo Ri Kim, et al.
Journal of Sustainable Tourism (2024), pp. 1-19
Open Access | Times Cited: 4
Gilang Maulana Majid, Iis Tussyadiah, Yoo Ri Kim, et al.
Journal of Sustainable Tourism (2024), pp. 1-19
Open Access | Times Cited: 4
AI in the Spotlight: The Impact of Artificial Intelligence Disclosure on User Engagement in Short-Form Videos
Hao Chen, Pingping Wang, Shuaikang Hao
Computers in Human Behavior (2024), pp. 108448-108448
Closed Access | Times Cited: 4
Hao Chen, Pingping Wang, Shuaikang Hao
Computers in Human Behavior (2024), pp. 108448-108448
Closed Access | Times Cited: 4
The evolution of artificial empathy in the hospitality metaverse era
Ioannis Assiouras, Cornelia Laserer, Dimitrios Buhalis
International Journal of Hospitality Management (2024) Vol. 126, pp. 104063-104063
Open Access | Times Cited: 4
Ioannis Assiouras, Cornelia Laserer, Dimitrios Buhalis
International Journal of Hospitality Management (2024) Vol. 126, pp. 104063-104063
Open Access | Times Cited: 4
From robots to chatbots: unveiling the dynamics of human-AI interaction
Albert Łukasik, Arkadiusz Gut
Frontiers in Psychology (2025) Vol. 16
Open Access
Albert Łukasik, Arkadiusz Gut
Frontiers in Psychology (2025) Vol. 16
Open Access
I sense my digital assistants! Assessing the impact of customers’ immersive experience and perceived social presence on purchase intention
Md. Shahinur Rahman, Md. Mahiuddin Sabbir, Jing Zhang, et al.
Behaviour and Information Technology (2025), pp. 1-19
Closed Access
Md. Shahinur Rahman, Md. Mahiuddin Sabbir, Jing Zhang, et al.
Behaviour and Information Technology (2025), pp. 1-19
Closed Access
Should government chatbots behave like civil servants? The effect of chatbot identity characteristics on citizen experience
Xuesong Li, Jian Wang
Government Information Quarterly (2024) Vol. 41, Iss. 3, pp. 101957-101957
Closed Access | Times Cited: 3
Xuesong Li, Jian Wang
Government Information Quarterly (2024) Vol. 41, Iss. 3, pp. 101957-101957
Closed Access | Times Cited: 3
