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OpenAlex is a bibliographic catalogue of scientific papers, authors and institutions accessible in open access mode, named after the Library of Alexandria. It's citation coverage is excellent and I hope you will find utility in this listing of citing articles!

If you click the article title, you'll navigate to the article, as listed in CrossRef. If you click the Open Access links, you'll navigate to the "best Open Access location". Clicking the citation count will open this listing for that article. Lastly at the bottom of the page, you'll find basic pagination options.

Requested Article:

The impact of service quality and customer satisfaction on consumer spending in wineries
Kyuho Lee, Melih Madanoglu, Inhyuck Ha, et al.
Service Industries Journal (2018) Vol. 41, Iss. 3-4, pp. 248-260
Closed Access | Times Cited: 23

Showing 23 citing articles:

The effects of the winery visitor experience on emotions, satisfaction and on post-visit behaviour intentions
Ifigeneia Leri, Prokopis K. Theodoridis
Tourism Review (2019) Vol. 74, Iss. 3, pp. 480-502
Closed Access | Times Cited: 95
Price, service quality and trust on online transportation towards customer satisfaction
Yusepaldo Pasharibu, Eristia Lidia Paramita, Stefianus Febrianto
Jurnal Ekonomi dan Bisnis (2018) Vol. 21, Iss. 2, pp. 241-266
Open Access | Times Cited: 56
Experience vs quality: predicting satisfaction and loyalty in services
Gürel Çetin
Service Industries Journal (2020) Vol. 40, Iss. 15-16, pp. 1167-1182
Closed Access | Times Cited: 49
Harnessing Customer Mindset Metrics to Boost Consumer Spending: A Cross‐Country Study on Routes to Economic and Business Growth
Ahmed Shaalan, Gomaa Agag, Marwa Tourky
British Journal of Management (2022) Vol. 34, Iss. 1, pp. 442-465
Open Access | Times Cited: 26
An analysis of British Michelin-starred restaurants: guests' online reviews
Mehmet Bahrı Saydam, Özlem Altun
British Food Journal (2023) Vol. 125, Iss. 11, pp. 4214-4228
Closed Access | Times Cited: 15
Bibliometric Analysis of Customer Service in Purchase Intention
A Hernandez
Región Científica (2025)
Open Access
Inspiring winery experiences to benefit destination branding? Insights from wine tourists at Yantai, China
Kyuho Lee, Stella Kladou, Ahmet Uşaklı, et al.
Journal of Hospitality and Tourism Insights (2020) Vol. 5, Iss. 1, pp. 116-137
Closed Access | Times Cited: 26
A cognitive appraisal perspective of emotional accessibility at heritage sites: empirical evidence from the UNESCO World Heritage Site of Petra
Zaid Alrawadıeh, Girish Prayag, Ziad Alrawadieh
Journal of Heritage Tourism (2023) Vol. 18, Iss. 2, pp. 145-163
Open Access | Times Cited: 9
Market-oriented succession effectiveness in family business – Case-based evidence from Cyprus family-owned wine business
Thoukis Georgiou, Ioanna Papasolomou, Demetris Vrontis, et al.
Journal of Business Research (2023) Vol. 165, pp. 114050-114050
Closed Access | Times Cited: 8
Autonomous sensory meridian response in service experience: an exploratory study
Nina Zlateva, Stanislav Ivanov, Vladimir Fedoseev
Service Industries Journal (2024), pp. 1-26
Closed Access | Times Cited: 2
Satisfaction and Expenditure in Wineries: A Prospect Theory Approach
Ricardo Sellers Rubio, Juan Luis Nicolau
Journal of Hospitality & Tourism Research (2021) Vol. 47, Iss. 2, pp. 354-374
Open Access | Times Cited: 13
A multicriteria model for evaluation of Brazilian wineries from a tourism destination perspective
Kettrin Farias Bem Maracajá, Vanessa Batista Schramm, Fernando Schramm, et al.
International Journal of Wine Business Research (2021) Vol. 34, Iss. 1, pp. 52-68
Closed Access | Times Cited: 10
The COVID-19 pandemic, customer satisfaction and sales performance in wine tasting rooms in the Finger Lakes region of New York State
Trent James Davis, Miguel I. Gómez
International Journal of Wine Business Research (2021) Vol. 34, Iss. 2, pp. 173-189
Closed Access | Times Cited: 5
Convivial Connection between Staff and Customer Is Key to Maximising Profitable Experiences: An Australian Cellar Door Perspective
Genevieve d’Ament, Tahmid Nayeem, Anthony Saliba
Foods (2022) Vol. 11, Iss. 19, pp. 3112-3112
Open Access | Times Cited: 3
Do Winery Members and Retail Customers Place the Same Importance on Winery Service Attributes?
Kyuho Lee, Melih Madanoglu, Anisya Fritz
Journal of Quality Assurance in Hospitality & Tourism (2024), pp. 1-13
Closed Access
ASSESSING THE EFFECTS OF CUSTOMER SATISFACTION AND RETENTION IN THE HOSPITALITY INDUSTRY: A STUDY OF ST. JACOBS AND GROOVY HOTELS, AKURE, ONDO STATE, NIGERIA
Idowu Oladeji Ojo
International Journal of Research -GRANTHAALAYAH (2024) Vol. 12, Iss. 7
Open Access
The influence of school and family education towards a professional career: the case of the wine industry in two emerging economies
Abel Duarte Alonso, Seng Kiat Kok
Journal of Education and Work (2021) Vol. 34, Iss. 2, pp. 183-198
Closed Access | Times Cited: 3
Assessing the Effects of Customer Satisfaction and Retention in the Hospitality Industry: A Study of St. Jacobs and Groovy Hotels, Akure, Ondo State, Nigeria
Idowu Oladeji Ojo
Economics Politics and Regional Development (2024) Vol. 5, Iss. 2, pp. p1-p1
Open Access
What are you looking at? Visual attention during the co-created cellar door experience: customer and staff perspectives from Australian experiences
Genevieve d’Ament, Anthony Saliba, Tahmid Nayeem
International Journal of Wine Business Research (2022) Vol. 35, Iss. 2, pp. 232-255
Closed Access | Times Cited: 2
Analysis of Influence of Senses, Interior Design, Signage, Facilities, Atmospherics, Staff, Other Visitor's Behavior, The Visitor Himself / Herself to Customer Loyalty through Emotions and Satisfaction of Watsons Customers in Surabaya
Chandra Moudy Renata, Ronald Ronald, Amelia Amelia
International Journal of Research Publications (2021) Vol. 70, Iss. 1
Open Access | Times Cited: 1
The impact of fees on customer purchasing behavior and beliefs in winery tasting rooms: A scoping review
John C. Spence
Wine Economics and Policy (2023)
Open Access
PENGARUH SERVICE QUALITY, PERCEIVED VALUE, TRUST, CUSTOMER SATISFACTION TERHADAP LOYALTY DI PATUNA TOUR & TRAVEL
Arif Yudho Prabowo, Dien Mardhiyah
ECOBISMA (JURNAL EKONOMI BISNIS DAN MANAJEMEN) (2023) Vol. 10, Iss. 2, pp. 129-145
Open Access
PENGARUH KUALITAS PELAYANAN TERHADAP KEPUASAN PELANGGAN BUS TRANSJAKARTA PADA KORIDOR 7 (KP. RAMBUTAN – KP. MELAYU)
Mulia Indah Cahyani, Mas Halimah, Bonti Bonti
JANE - Jurnal Administrasi Negara (2022) Vol. 14, Iss. 1, pp. 71-71
Open Access
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