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OpenAlex is a bibliographic catalogue of scientific papers, authors and institutions accessible in open access mode, named after the Library of Alexandria. It's citation coverage is excellent and I hope you will find utility in this listing of citing articles!

If you click the article title, you'll navigate to the article, as listed in CrossRef. If you click the Open Access links, you'll navigate to the "best Open Access location". Clicking the citation count will open this listing for that article. Lastly at the bottom of the page, you'll find basic pagination options.

Requested Article:

Tourism-based customer engagement: the construct, antecedents, and consequences
Raouf Ahmad Rather, Linda D. Hollebeek, Jamid Ul Islam
Service Industries Journal (2019) Vol. 39, Iss. 7-8, pp. 519-540
Closed Access | Times Cited: 258

Showing 1-25 of 258 citing articles:

Customer experience and engagement in tourism destinations: the experiential marketing perspective
Raouf Ahmad Rather
Journal of Travel & Tourism Marketing (2019) Vol. 37, Iss. 1, pp. 15-32
Closed Access | Times Cited: 285
Unlocking the customer engagement-brand loyalty relationship in tourism social media: The roles of brand attachment and customer trust
Ming-Way Li, Hsiu-Yu Teng, Chien-Yu Chen
Journal of Hospitality and Tourism Management (2020) Vol. 44, pp. 184-192
Closed Access | Times Cited: 285
Customer engagement in the service context: An empirical investigation of the construct, its antecedents and consequences
Jamid Ul Islam, Linda D. Hollebeek, Zillur Rahman, et al.
Journal of Retailing and Consumer Services (2019) Vol. 50, pp. 277-285
Closed Access | Times Cited: 283
Demystifying the effects of perceived risk and fear on customer engagement, co-creation and revisit intention during COVID-19: A protection motivation theory approach
Raouf Ahmad Rather
Journal of Destination Marketing & Management (2021) Vol. 20, pp. 100564-100564
Closed Access | Times Cited: 254
The role of brand community identification and reward on consumer brand engagement and brand loyalty in virtual brand communities
Harsandaldeep Kaur, Gaurav Paruthi, JamidUl Islam, et al.
Telematics and Informatics (2019) Vol. 46, pp. 101321-101321
Closed Access | Times Cited: 248
Monitoring the impacts of tourism-based social media, risk perception and fear on tourist’s attitude and revisiting behaviour in the wake of COVID-19 pandemic
Raouf Ahmad Rather
Current Issues in Tourism (2021) Vol. 24, Iss. 23, pp. 3275-3283
Closed Access | Times Cited: 228
Customers’ service-related engagement, experience, and behavioral intent: Moderating role of age
Raouf Ahmad Rather, Linda D. Hollebeek
Journal of Retailing and Consumer Services (2021) Vol. 60, pp. 102453-102453
Closed Access | Times Cited: 203
Investigating the mediating role of visitor satisfaction in the relationship between memorable tourism experiences and behavioral intentions in heritage tourism context
S. Mostafa Rasoolimanesh, Siamak Seyfi, Raouf Ahmad Rather, et al.
Tourism Review (2021) Vol. 77, Iss. 2, pp. 687-709
Open Access | Times Cited: 201
Impact of website attributes on customer engagement in banking: a solicitation of stimulus-organism-response theory
Jamid Ul Islam, Shadma Shahid, Aaleya Rasool, et al.
International Journal of Bank Marketing (2020) Vol. 38, Iss. 6, pp. 1279-1303
Closed Access | Times Cited: 179
Innovativeness and customer value co-creation behaviors: Mediating role of customer engagement
Chang‐Hua Yen, Hsiu-Yu Teng, Jiun-Chi Tzeng
International Journal of Hospitality Management (2020) Vol. 88, pp. 102514-102514
Closed Access | Times Cited: 175
An assessment of corporate social responsibility on customer company identification and loyalty in banking industry: a PLS-SEM analysis
Ali Raza, Raouf Ahmad Rather, Muhammad Khalid Iqbal, et al.
Management Research Review (2020) Vol. 43, Iss. 11, pp. 1337-1370
Closed Access | Times Cited: 165
Positive and negative word of mouth (WOM) are not necessarily opposites: A reappraisal using the dual factor theory
Manish Talwar, Shalini Talwar, Puneet Kaur, et al.
Journal of Retailing and Consumer Services (2020) Vol. 63, pp. 102396-102396
Open Access | Times Cited: 156
Customer engagement and purchase intention in live-streaming digital marketing platforms
Prince Clement Addo, Jiaming Fang, Andy Ohemeng Asare, et al.
Service Industries Journal (2021) Vol. 41, Iss. 11-12, pp. 767-786
Closed Access | Times Cited: 153
The impact of gamification adoption intention on brand awareness and loyalty in tourism: The mediating effect of customer engagement
Mohamed Abou‐Shouk, Mohammad Soliman
Journal of Destination Marketing & Management (2021) Vol. 20, pp. 100559-100559
Closed Access | Times Cited: 149
Fifteen years of customer engagement research: a bibliometric and network analysis
Linda D. Hollebeek, Tripti Sharma, Ritesh Pandey, et al.
Journal of Product & Brand Management (2021) Vol. 31, Iss. 2, pp. 293-309
Open Access | Times Cited: 128
‘Go with the flow’ for gamification and sustainability marketing
Lucas Whittaker, Rory Mulcahy, Rebekah Russell‐Bennett
International Journal of Information Management (2021) Vol. 61, pp. 102305-102305
Open Access | Times Cited: 111
Shaping customer brand loyalty during the pandemic: The role of brand credibility, value congruence, experience, identification, and engagement
Raouf Ahmad Rather, Linda D. Hollebeek, Tan Vo‐Thanh, et al.
Journal of Consumer Behaviour (2022) Vol. 21, Iss. 5, pp. 1175-1189
Open Access | Times Cited: 105
Exploring Tourists’ Virtual Reality-Based Brand Engagement: A Uses-and-Gratifications Perspective
Raouf Ahmad Rather, Linda D. Hollebeek, Sandra María Correia Loureiro, et al.
Journal of Travel Research (2023) Vol. 63, Iss. 3, pp. 606-624
Closed Access | Times Cited: 58
Metaverse marketing and consumer research: theoretical framework and future research agenda in tourism and hospitality industry
Raouf Ahmad Rather
Tourism Recreation Research (2023), pp. 1-9
Closed Access | Times Cited: 55
The effects of service quality and consumer-brand value congruity on hospitality brand loyalty
Raouf Ahmad Rather, Mark Anthony Camilleri
Anatolia (2019) Vol. 30, Iss. 4, pp. 547-559
Open Access | Times Cited: 136
Customer engagement in the digital age: a review and research agenda
Aaleya Rasool, Farooq Shah, Jamid Ul Islam
Current Opinion in Psychology (2020) Vol. 36, pp. 96-100
Closed Access | Times Cited: 109
Perceived Experience, Perceived Value and Customer Satisfaction as Antecedents to Loyalty among Hotel Guests
Daly Paulose, Ayesha Shakeel
Journal of Quality Assurance in Hospitality & Tourism (2021) Vol. 23, Iss. 2, pp. 447-481
Closed Access | Times Cited: 101
Does experience affect engagement? Role of destination brand engagement in developing brand advocacy and revisit intentions
Vikas Kumar, Arun Kumar Kaushik
Journal of Travel & Tourism Marketing (2020) Vol. 37, Iss. 3, pp. 332-346
Closed Access | Times Cited: 93
Conceptualising and measuring social media engagement: A systematic literature review
Mariapina Trunfio, Simona Rossi
Italian Journal of Marketing (2021) Vol. 2021, Iss. 3, pp. 267-292
Open Access | Times Cited: 91
Exploring customer engagement in the product vs. service context
Mohsen Behnam, Linda D. Hollebeek, Moira Clark, et al.
Journal of Retailing and Consumer Services (2021) Vol. 60, pp. 102456-102456
Open Access | Times Cited: 86
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