OpenAlex is a bibliographic catalogue of scientific papers, authors and institutions accessible in open access mode, named after the Library of Alexandria. It's citation coverage is excellent and I hope you will find utility in this listing of citing articles!
If you click the article title, you'll navigate to the article, as listed in CrossRef. If you click the Open Access links, you'll navigate to the "best Open Access location". Clicking the citation count will open this listing for that article. Lastly at the bottom of the page, you'll find basic pagination options.
Requested Article:
Observers’ complaint language perceptions: a new measure to aid social media service recovery evaluations
Todd J. Bacile
The Journal of Marketing Theory and Practice (2022) Vol. 32, Iss. 2, pp. 210-232
Closed Access | Times Cited: 5
Todd J. Bacile
The Journal of Marketing Theory and Practice (2022) Vol. 32, Iss. 2, pp. 210-232
Closed Access | Times Cited: 5
Showing 5 citing articles:
The effects of roasting versus toasting brand-to-brand dialogues on consumer perceptions
Anh Dang, Ashok Bhattarai, José Luis Saavedra Torres
European Journal of Marketing (2025)
Closed Access
Anh Dang, Ashok Bhattarai, José Luis Saavedra Torres
European Journal of Marketing (2025)
Closed Access
Unintended consequences of service robots – Recent progress and future research directions
Nima Heirati, Valentina Pitardi, Jochen Wirtz, et al.
Journal of Business Research (2025) Vol. 194, pp. 115366-115366
Closed Access
Nima Heirati, Valentina Pitardi, Jochen Wirtz, et al.
Journal of Business Research (2025) Vol. 194, pp. 115366-115366
Closed Access
EXPRESS: Schadenfreude and Sympathy: Observer Reactions to Malicious Joy During Social Media Service Recovery
Todd J. Bacile, A. Banu Elmadağ, Mehmet Okan, et al.
Journal of Interactive Marketing (2024)
Closed Access | Times Cited: 3
Todd J. Bacile, A. Banu Elmadağ, Mehmet Okan, et al.
Journal of Interactive Marketing (2024)
Closed Access | Times Cited: 3
Typology and impact of follower responses to social media influencer “promotional crisis”
Ania Izabela Rynarzewska, Lubna Nafees, Atanas Nik Nikolov
Psychology and Marketing (2024) Vol. 42, Iss. 2, pp. 412-428
Closed Access | Times Cited: 1
Ania Izabela Rynarzewska, Lubna Nafees, Atanas Nik Nikolov
Psychology and Marketing (2024) Vol. 42, Iss. 2, pp. 412-428
Closed Access | Times Cited: 1
Consumers’ quest for justice: a multi-actor analysis of formal legal complaints
Swapan Deep Arora, Anirban Chakraborty, Gopalakrishnan Narayanamurthy
The Journal of Marketing Theory and Practice (2024), pp. 1-24
Closed Access
Swapan Deep Arora, Anirban Chakraborty, Gopalakrishnan Narayanamurthy
The Journal of Marketing Theory and Practice (2024), pp. 1-24
Closed Access
