Open Access Helper

OpenAlex Citation Counts

OpenAlex Citations Logo

OpenAlex is a bibliographic catalogue of scientific papers, authors and institutions accessible in open access mode, named after the Library of Alexandria. It's citation coverage is excellent and I hope you will find utility in this listing of citing articles!

If you click the article title, you'll navigate to the article, as listed in CrossRef. If you click the Open Access links, you'll navigate to the "best Open Access location". Clicking the citation count will open this listing for that article. Lastly at the bottom of the page, you'll find basic pagination options.

Requested Article:

Effects of Increased Omnichannel Integration on Customer Satisfaction and Loyalty Intentions
Chris Lazaris, Panagiotis Sarantopoulos, Adam Vrechopoulos, et al.
International Journal of Electronic Commerce (2021) Vol. 25, Iss. 4, pp. 440-468
Open Access | Times Cited: 47

Showing 1-25 of 47 citing articles:

Omnichannel retailing: exploring future research avenues in retail marketing and distribution management
Neha Sharma, Nirankush Dutta
International Journal of Retail & Distribution Management (2023) Vol. 51, Iss. 7, pp. 894-919
Closed Access | Times Cited: 29
Customer journey design in omnichannel retailing: Examining the effect of autonomy-competence-relatedness in brand relationship building
Lu Zheng, Yongfa Li
Journal of Retailing and Consumer Services (2024) Vol. 78, pp. 103776-103776
Closed Access | Times Cited: 11
REVIEW OF BIG DATA IN FMCG SUPPLY CHAINS: U.S. COMPANY STRATEGIES AND APPLICATIONS FOR THE AFRICAN MARKET
Osato Itohan Oriekhoe, Bankole Ibrahim Ashiwaju, Kelechi Chidiebere Ihemereze, et al.
International Journal of Management & Entrepreneurship Research (2024) Vol. 6, Iss. 1, pp. 87-103
Open Access | Times Cited: 9
A binding tie: why do customers stick to omnichannel retailers?
Sheng-Wei Lin, Eugenia Y. Huang, Kai-Teng Cheng
Information Technology and People (2022) Vol. 36, Iss. 3, pp. 1126-1159
Closed Access | Times Cited: 38
Additive omnichannel atmospheric cues: The mediating effects of cognitive and affective responses on purchase intention
Chris Lazaris, Adam Vrechopoulos, Panagiotis Sarantopoulos, et al.
Journal of Retailing and Consumer Services (2021) Vol. 64, pp. 102731-102731
Closed Access | Times Cited: 39
Empowering retailers: A bounded rationality perspective to enhancing omnichannel journey satisfaction
Aisha Muthaffar, Sonia Vilches‐Montero
Journal of Retailing and Consumer Services (2023) Vol. 75, pp. 103536-103536
Open Access | Times Cited: 16
How does channel integration quality promote omnichannel customer citizenship behavior? The moderating role of the number of channels used and gender
Thamaraiselvan Natarajan, Deepak Ramanan Veera Raghavan, Jegan Jayapal
Kybernetes (2023) Vol. 53, Iss. 10, pp. 3133-3159
Closed Access | Times Cited: 13
The influence of return channel type on the relationship between return service quality and customer loyalty in omnichannel retailing
Chaohong Xie, Yeming Gong, Xianhao Xu, et al.
Journal of Enterprise Information Management (2023) Vol. 36, Iss. 4, pp. 1105-1134
Closed Access | Times Cited: 13
The Different Phases of the Omnichannel Consumer Buying Journey: A Systematic Literature Review and Future Research Directions
Thales Stevan Guedes Furquim, Claudimar Pereira da Veiga, Cássia Rita Pereira da Veiga, et al.
Journal of theoretical and applied electronic commerce research (2022) Vol. 18, Iss. 1, pp. 79-104
Open Access | Times Cited: 19
Artificial intelligence in voice assistants: User benefits explored
Minseong Kim, Jihye Kim
International Journal of Consumer Studies (2024) Vol. 48, Iss. 2
Closed Access | Times Cited: 4
Evaluating customer perspectives on omnichannel shopping satisfaction in the fashion retail sector
Bilal Khalid
Heliyon (2024) Vol. 10, Iss. 16, pp. e36027-e36027
Open Access | Times Cited: 4
Roles of Traditional, Online‐Specific, and Cross‐Channel Marketing Instruments in Multi‐ and Omnichannel Fashion Retail Brand Equity
Angelina Klink, Bernhard Swoboda
Journal of Consumer Behaviour (2025)
Closed Access
The impact of AI-powered technologies on aesthetic, cognitive and affective experience dimensions: a connected store experiment
Mehdi El Abed, Adrián Castro-López
Asia Pacific Journal of Marketing and Logistics (2023) Vol. 36, Iss. 3, pp. 715-735
Closed Access | Times Cited: 10
The role of omnichannel integration and digital value in building brand trust: a customer psychological perception perspective
Zhihui Yang, Dongbin Hu, Xiaohong Chen
Internet Research (2024)
Closed Access | Times Cited: 3
The Trend of Omnichannel Trade Fairs. Are B2B Exhibitors Open to This Challenge? A Study on Portuguese Exhibitors
Pedro Silva, Arminda Paço, Víctor Moutinho
Journal of Business-to-Business Marketing (2023) Vol. 30, Iss. 1, pp. 15-31
Open Access | Times Cited: 9
Omnichannel and consumer and retailer perceived risks and benefits: a review
Guilherme Juliani de Carvalho, Márcio Cardoso Machado, Victor Silva Corrêa
International Journal of Retail & Distribution Management (2023) Vol. 52, Iss. 3, pp. 295-311
Closed Access | Times Cited: 9
The Use of Inside-Out and Outside-In Big Data Analytics on E-Platforms: Performance Impacts and Heterogeneity Analysis
Yuan Liu, Yuzhu Zheng, June Wei, et al.
International Journal of Electronic Commerce (2023) Vol. 27, Iss. 1, pp. 36-65
Closed Access | Times Cited: 8
Gender and generational differences in omnichannel shopping travel decisions: What drives consumer choices to pick up in-store or ship direct?
Aparna Joshi, Agnivesh Pani, Prasanta K. Sahu, et al.
Research in Transportation Economics (2023) Vol. 103, pp. 101403-101403
Closed Access | Times Cited: 8
From digital touchpoints to digital journeys: How shopping mindsets influence appraisal of omnichannel journeys
Aisha Muthaffar, Sonia Vilches‐Montero, Renzo Bravo-Olavarria
International Journal of Information Management (2024) Vol. 77, pp. 102778-102778
Open Access | Times Cited: 2
The time code of online consumption: Exploring the impact of work hours on online consumption in the retail industry
Liu Na, Jing Li
Journal of Retailing and Consumer Services (2024) Vol. 79, pp. 103889-103889
Closed Access | Times Cited: 2
Digitalization and its Impact on the Development of Contemporary Marketing Strategies
Dmytro Kobets
Economic Affairs (2024) Vol. 69, Iss. 2
Open Access | Times Cited: 2
Analyzing the influence of store atmospherics on younger generation in apparel retail market with an extended S-O-R model
Canan Sarıçam
Journal of Global Fashion Marketing (2022) Vol. 14, Iss. 2, pp. 143-156
Closed Access | Times Cited: 11
Links and effects of channel integration in the prepurchase and purchase stages of omnichannel retailers
Bernhard Swoboda, Nils Fränzel
International Journal of Electronic Commerce (2022) Vol. 26, Iss. 3, pp. 331-354
Closed Access | Times Cited: 9
Reflections on phygital experiences: conceptual boundaries, wellbeing benefits and methodological suggestions
Dong‐Jin Lee, Grace B. Yu, M. Joseph Sirgy
Qualitative Market Research An International Journal (2023) Vol. 27, Iss. 3, pp. 515-522
Closed Access | Times Cited: 4
The determinant factors of continuance intention to revisit omnichannel retailer companies: mean-end chain theory approach
Arta Moro Sundjaja, Prio Utomo, Darrell Matthew, et al.
Cogent Business & Management (2024) Vol. 11, Iss. 1
Open Access | Times Cited: 1
Page 1 - Next Page

Scroll to top