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OpenAlex Citation Counts

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OpenAlex is a bibliographic catalogue of scientific papers, authors and institutions accessible in open access mode, named after the Library of Alexandria. It's citation coverage is excellent and I hope you will find utility in this listing of citing articles!

If you click the article title, you'll navigate to the article, as listed in CrossRef. If you click the Open Access links, you'll navigate to the "best Open Access location". Clicking the citation count will open this listing for that article. Lastly at the bottom of the page, you'll find basic pagination options.

Requested Article:

AI as an organizational agent to nurture: effectively introducing chatbots in public entities
Giulia Maragno, Luca Tangi, Luca Gastaldi, et al.
Public Management Review (2022) Vol. 25, Iss. 11, pp. 2135-2165
Closed Access | Times Cited: 37

Showing 1-25 of 37 citing articles:

Implementing AI in the public sector
Ines Mergel, Helen Dickinson, Jari Stenvall, et al.
Public Management Review (2023), pp. 1-14
Open Access | Times Cited: 46
Understanding Chatbot Adoption in Local Governments: A Review and Framework
Sajani Senadheera, Tan Yiğitcanlar, Kevin C. Desouza, et al.
Journal of Urban Technology (2024), pp. 1-35
Open Access | Times Cited: 20
Trends and challenges of e-government chatbots: Advances in exploring open government data and citizen participation content
María E. Cortés-Cediel, Andrés Segura-Tinoco, Iván Cantador, et al.
Government Information Quarterly (2023) Vol. 40, Iss. 4, pp. 101877-101877
Open Access | Times Cited: 40
Exploring the factors, affordances and constraints outlining the implementation of Artificial Intelligence in public sector organizations
Giulia Maragno, Luca Tangi, Luca Gastaldi, et al.
International Journal of Information Management (2023) Vol. 73, pp. 102686-102686
Open Access | Times Cited: 39
The dynamics of AI capability and its influence on public value creation of AI within public administration
Colin van Noordt, Luca Tangi
Government Information Quarterly (2023) Vol. 40, Iss. 4, pp. 101860-101860
Open Access | Times Cited: 38
Analyzing ChatGPT adoption drivers with the TOEK framework
Hyeon Jo, Youngsok Bang
Scientific Reports (2023) Vol. 13, Iss. 1
Open Access | Times Cited: 30
Artificial intelligence in career development: a scoping review
Shyamal S. Pandya, Jia Wang
Human Resource Development International (2024) Vol. 27, Iss. 3, pp. 324-344
Closed Access | Times Cited: 11
Uncovering the Results of AI Chatbot Use in the Public Sector: Evidence from US State Governments
Tzuhao Chen, Mila Gascó‐Hernández
Public Performance & Management Review (2024), pp. 1-26
Closed Access | Times Cited: 10
Data-driven Technology, Organizational Structure, and Interdepartmental Data Sharing: The Case of Government-led Digital Projects in Guangzhou
Jin Xiao, Yixin Dai
Chinese Political Science Review (2024)
Closed Access | Times Cited: 9
Managing with Artificial Intelligence: An Integrative Framework
Luis Hillebrand, Sebastian Raisch, Jonathan Schad
Academy of Management Annals (2025)
Closed Access | Times Cited: 1
Algorithms for a new season? Mapping a decade of research on the artificial intelligence-driven digital transformation of public administration
Yanto Chandra, Naishi Feng
Public Management Review (2025), pp. 1-35
Closed Access | Times Cited: 1
Policy initiatives for Artificial Intelligence-enabled government: An analysis of national strategies in Europe
Colin van Noordt, Rony Medaglia, Luca Tangi
Public Policy and Administration (2023)
Open Access | Times Cited: 17
Super AI, Generative AI, Narrow AI and Chatbots: An Assessment of Artificial Intelligence Technologies for The Public Sector and Public Administration
Muhammet Damar, Ahmet Özen, Ülkü Ece Çakmak, et al.
Journal of AI (2024) Vol. 8, Iss. 1, pp. 83-106
Open Access | Times Cited: 7
AI Agents from Copilots to Coworkers: Historical Context, Challenges, Limitations, Implications, and Practical Guidelines
Kadhim Hayawi, Sakib Shahriar
(2024)
Open Access | Times Cited: 6
The challenges of AI implementation in the public sector. An in-depth case studies analysis
Luca Tangi, Colin van Noordt, A. Paula Rodriguez Müller
(2023)
Closed Access | Times Cited: 14
ШТУЧНИЙ ІНТЕЛЕКТ У ПУБЛІЧНОМУ УПРАВЛІННІ: ПЕРЕВАГИ ЦИФРОВИХ ТЕХНОЛОГІЙ ТА ЗАГРОЗИ СУВЕРЕННОМУ ІНФОРМАЦІЙНОМУ ПРОСТОРУ
Н. О. Максіменцева, М. Г. Максименцев
Derzhavne upravlinnya udoskonalennya ta rozvytok (2024), Iss. 2
Open Access | Times Cited: 5
Exploring cross-national divide in government adoption of artificial intelligence: Insights from explainable artificial intelligence techniques
Shangrui Wang, Yiming Xiao, Liang Zheng
Telematics and Informatics (2024) Vol. 90, pp. 102134-102134
Closed Access | Times Cited: 4
Street-Level Bureaucrats & AI Interactions in Public Organizations: An Identity Based Framework
Heyjie Jung, Leonor Camarena
Public Performance & Management Review (2024), pp. 1-30
Closed Access | Times Cited: 4
Transforming marketing landscapes: a systematic literature review of generative AI using the TCCM model framework
Akshara Prasanna, Bijay Prasad Kushwaha
Management Review Quarterly (2025)
Closed Access
Exploring the impact of external rewards on e-government services adoption: empirical evidence from Jordan
Sabreen Abulhaija, Marta F. Arroyabe, Caleb Kwong, et al.
Public Management Review (2025), pp. 1-27
Open Access
Understanding Human-AI Augmentation in the Workplace: A Review and a Future Research Agenda
Nguyen Thi Tuyet Trinh, Amany Elbanna
Information Systems Frontiers (2025)
Open Access
Bibliometric analysis of digital transformation on organization design
Katarina Božić
Anali Ekonomskog fakulteta u Subotici (2025), Iss. 00, pp. 52-52
Open Access
Designing service blueprint for chatbots: experimental evidence on public preference for design components
Shangrui Wang, Yuanmeng Zhang, Yiming Xiao, et al.
Journal of Chinese Governance (2025), pp. 1-28
Closed Access
Navigating Governmental Choices: A Comprehensive Review of Artificial Intelligence’s Impact on Decision-Making
Gustavo Caiza, Verónica Sanguña, Natalia Tusa, et al.
Informatics (2024) Vol. 11, Iss. 3, pp. 64-64
Open Access | Times Cited: 3
Exploring the role of chatbots in enhancing citizen E-participation in governance: scenario-based experiments in China
Mingxi Zhou, Luning Liu, Junbo Zhang, et al.
Journal of Chinese Governance (2024), pp. 1-32
Closed Access | Times Cited: 2
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