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OpenAlex is a bibliographic catalogue of scientific papers, authors and institutions accessible in open access mode, named after the Library of Alexandria. It's citation coverage is excellent and I hope you will find utility in this listing of citing articles!

If you click the article title, you'll navigate to the article, as listed in CrossRef. If you click the Open Access links, you'll navigate to the "best Open Access location". Clicking the citation count will open this listing for that article. Lastly at the bottom of the page, you'll find basic pagination options.

Requested Article:

Self-efficacy as a Mediator and Moderator Between Emotional Labor and Job Satisfaction: A Case Study of Public Service Employees in Taiwan
Chih‐Wei Hsieh, Jun-Yi Hsieh, Irving Yi-Feng Huang
Public Performance & Management Review (2016) Vol. 40, Iss. 1, pp. 71-96
Closed Access | Times Cited: 42

Showing 1-25 of 42 citing articles:

Does Too Much News on Social Media Discourage News Seeking? Mediating Role of News Efficacy Between Perceived News Overload and News Avoidance on Social Media
Chang Sup Park
Social Media + Society (2019) Vol. 5, Iss. 3
Open Access | Times Cited: 102
Effect of compassion fatigue on emotional labor in female nurses: Moderating effect of self-compassion
Li‐Chuan Chu
PLoS ONE (2024) Vol. 19, Iss. 3, pp. e0301101-e0301101
Open Access | Times Cited: 10
The Role of Job Demands–Resources (JDR) between Service Workers’ Emotional Labor and Burnout: New Directions for Labor Policy at Local Government
Sun Hee Kim, Jaesun Wang
International Journal of Environmental Research and Public Health (2018) Vol. 15, Iss. 12, pp. 2894-2894
Open Access | Times Cited: 75
Examining the Effects of Social Media Use on Job Satisfaction in the Australian Public Service: Testing Self-Determination Theory
Mehmet Akif Demircioğlu
Public Performance & Management Review (2018) Vol. 41, Iss. 2, pp. 300-327
Closed Access | Times Cited: 68
Emotional labor profiles among teachers: Associations with positive affective, motivational, and well-being factors.
Irena Burić, Lisa E. Kim, Flaviu A. Hodis
Journal of Educational Psychology (2021) Vol. 113, Iss. 6, pp. 1227-1243
Open Access | Times Cited: 41
The Effect of Workload, Supervisor, and Coworker Supports on Job Performance through Job Satisfaction
Herawati Herawati, Djoko Setyadi, Michael Michael, et al.
International Journal of Finance Economics and Business (2023) Vol. 2, Iss. 1, pp. 13-33
Open Access | Times Cited: 14
Is Emotional Labor Easier in Collectivist or Individualist Cultures? An East–West Comparison
Sharon H. Mastracci, Ian T. Adams
Public Personnel Management (2018) Vol. 48, Iss. 3, pp. 325-344
Closed Access | Times Cited: 43
Will They Stay or Leave? Interplay of Organizational Learning Culture and Workplace Mindfulness on Job Satisfaction and Turnover Intentions
Chun-Yu Lin, Chung-Kai Huang, Hung‐Xin Li, et al.
Public Personnel Management (2021) Vol. 51, Iss. 1, pp. 24-47
Closed Access | Times Cited: 28
Emotional Labor, Performance Goal Orientation, and Burnout from the Perspective of Conservation of Resources: A United States/China Comparison
Xiaojun Lu, Mary E. Guy
Public Performance & Management Review (2018) Vol. 42, Iss. 3, pp. 685-706
Closed Access | Times Cited: 34
Emotional labor: A comprehensive literature review
Chunjiang Yang, Aobo Chen
Human Systems Management (2020) Vol. 40, Iss. 4, pp. 479-501
Open Access | Times Cited: 23
Volunteer Satisfaction at the Boundary of Public and Nonprofit: Organizational- and Individual-Level Determinants
Alexander C. Henderson, Jessica E. Sowa
Public Performance & Management Review (2019) Vol. 42, Iss. 1, pp. 162-189
Closed Access | Times Cited: 22
“Who Champions or Mentors Others”? The Role of Personal Resources in the Perceived Organizational Politics and Job Attitudes Relationship
Hira Salah ud din Khan, Shakira Huma Siddiqui, Zhiqiang Ma, et al.
Frontiers in Psychology (2021) Vol. 12
Open Access | Times Cited: 15
The mediating role of self-efficacy between emotional intelligence and job satisfaction of primary school teachers
Yavuz Sökmen, İsmail Sarıkaya
European Review of Applied Psychology (2022) Vol. 72, Iss. 4, pp. 100779-100779
Closed Access | Times Cited: 10
Relation Between Display Rules and Emotive Behavior Strategies and Its Outcomes Among South Korean Public Service Employees
Hyun Jung Lee
Public Performance & Management Review (2018) Vol. 41, Iss. 4, pp. 723-744
Closed Access | Times Cited: 17
The Dynamic Role of Emotional Intelligence on the Relationship Between Emotional Labor and Job Satisfaction: A Comparison Study of Public Service in China and South Korea
Xiaojun Lu, Hyun Jung Lee, Seung‐Bum Yang, et al.
Public Personnel Management (2020) Vol. 50, Iss. 3, pp. 356-380
Closed Access | Times Cited: 15
Relationship between Emotional Labor and Job Satisfaction: Testing Mediating Role of Emotional Intelligence on South Korean Public Service Employees
Hyun Jung Lee
Public Organization Review (2020) Vol. 21, Iss. 2, pp. 337-353
Closed Access | Times Cited: 15
Emotional labour and contextual performance amongst Ghanaian preschool teachers: the mediating role of emotional exhaustion
Francis Annor, Grace Nuerkie Ayertey, Collins Badu Agyemang
International Journal of Educational Management (2023) Vol. 37, Iss. 6/7, pp. 1271-1287
Closed Access | Times Cited: 5
Bibliometric Mapping of Emotional Labor Studies in Public Administration
Chih‐Wei Hsieh, Mary E. Guy, Daan Wang
Journal of Public and Nonprofit Affairs (2019) Vol. 5, Iss. 3, pp. 240-260
Open Access | Times Cited: 12
Understanding the Correlates of Fear among Public Employees Working in Extreme Conditions: Evidence from Chinese Frontline Customs Officers
Yuanjie Bao, Ying Liu, Zixu Zhang
Public Performance & Management Review (2023) Vol. 47, Iss. 1, pp. 232-261
Closed Access | Times Cited: 4
Does paradoxical leadership influence employees’ proactive work behavior? A study based on employees in Chinese state-owned enterprises
Qiang Qin, Xiaohong Wu, Song Qianru
Frontiers in Psychology (2023) Vol. 14
Open Access | Times Cited: 4
Stress and Emotional Intelligence
R. S. Mekhala
(2024), pp. 143-176
Closed Access | Times Cited: 1
Are Self‐Efficacious Individuals more Sensitive to Organizational Justice Issues? The Influence of Self‐Efficacy on the Relationship between Justice Perceptions and Turnover
Duysal Aşkun, Hakkı Okan Yeloğlu, Olcay Bige Yıldırım
European Management Review (2017) Vol. 15, Iss. 2, pp. 273-284
Closed Access | Times Cited: 8
The relationship between recreationist–environment fit and recreationist delight
Ying‐Wen Liang, Mei-Ling Peng
Annals of Leisure Research (2018) Vol. 22, Iss. 1, pp. 62-75
Closed Access | Times Cited: 8
The Emotional Proletariat in Public Service
Sung Wook Choi, Mary E. Guy
Public Personnel Management (2020) Vol. 50, Iss. 2, pp. 183-204
Closed Access | Times Cited: 7
A motivational approach to emotional labor: Examining the link between goal orientation and emotional labor strategies
Mahsa Esmaeilikia, Markus Groth
Journal of Management & Organization (2019) Vol. 28, Iss. 6, pp. 1280-1300
Closed Access | Times Cited: 5
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