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OpenAlex Citation Counts

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OpenAlex is a bibliographic catalogue of scientific papers, authors and institutions accessible in open access mode, named after the Library of Alexandria. It's citation coverage is excellent and I hope you will find utility in this listing of citing articles!

If you click the article title, you'll navigate to the article, as listed in CrossRef. If you click the Open Access links, you'll navigate to the "best Open Access location". Clicking the citation count will open this listing for that article. Lastly at the bottom of the page, you'll find basic pagination options.

Requested Article:

The interrelationship between internal marketing, employee perceived quality and customer satisfaction – a conventional banking perspective
Leigh de Bruin, Mornay Roberts-Lombard, Christine De Meyer-Heydenrych
Cogent Business & Management (2021) Vol. 8, Iss. 1
Open Access | Times Cited: 21

Showing 21 citing articles:

Service beyond the status quo: the ripple effect of corporate social responsibility and internal marketing on employee's customer-oriented behavior
Victor Oluwafemi Olorunsola, Mehmet Bahrı Saydam, Oluwatobi A. Ogunmokun, et al.
International Journal of Bank Marketing (2022) Vol. 40, Iss. 4, pp. 820-841
Closed Access | Times Cited: 20
Internal marketing and salespeople's out-of-role behaviour: The mediating role of job satisfaction
Ho‐Taek Yi, Yeonjin Cho, Fortune Edem Amenuvor
European Research on Management and Business Economics (2023) Vol. 29, Iss. 2, pp. 100216-100216
Open Access | Times Cited: 11
The Impact of Internal Marketing Practices on Employees’ Job Satisfaction during the COVID-19 Pandemic: The Case of the Saudi Arabian Banking Sector
Faisal Mohammed O. Almaslukh, Haliyana Khalid, Alaa Mahdi Sahi
Sustainability (2022) Vol. 14, Iss. 15, pp. 9301-9301
Open Access | Times Cited: 16
Impact of human factor management on company productivity: the moderating effect of digitalization
Kuong Rodríguez Jorge Ulises, Pablo José Arana Barbier
Cogent Business & Management (2024) Vol. 11, Iss. 1
Open Access | Times Cited: 3
E-satisfaction as a mediator between consumer loyalty and E-CRM: The context of Lebanese e-commerce
Joumana Younis, Hameed Al-Shammari, Hussin Hejase, et al.
International Journal of Innovative Research and Scientific Studies (2024) Vol. 7, Iss. 3, pp. 978-996
Open Access | Times Cited: 1
Impact of employee attitude on their pro-social behavior: a case study
Edmunds Čižo, Raheel Amir Awan, Rizwan Ali, et al.
Journal of Entrepreneurship and Sustainability Issues (2022) Vol. 9, Iss. 4, pp. 416-426
Open Access | Times Cited: 6
Investigating the impact of servant leadership on service excellence: the mediating role of PsyCap as a personal resource and buffering role of conscientiousness
Faisal Qamar, Shuaib Ahmed Soomro
Global Knowledge Memory and Communication (2023)
Closed Access | Times Cited: 3
Marketing Management in Retail Customer Satisfaction
Albérico Travassos Rosário
Advances in marketing, customer relationship management, and e-services book series (2023), pp. 1-24
Closed Access | Times Cited: 1
MARKETING INTERNO EN LAS ORGANIZACIONES A NIVEL GLOBAL
Miki Lisbeth Jaime Aldaz, Ida Blanca Pacheco Gonzales
HORIZONTE EMPRESARIAL (2023) Vol. 10, Iss. 1, pp. 212-220
Open Access | Times Cited: 1
How Influencers Can Leverage Performance in Business
Albérico Travassos Rosário
Advances in marketing, customer relationship management, and e-services book series (2023), pp. 58-88
Closed Access | Times Cited: 1
DAMPAK KUALITAS LAYANAN TERHADAP KEPUASAN PELANGGAN: STUDI PADA TOKO MATAHARI DEPARTMENT STORE SOLO SQUARE
Wijayanti Wijayanti, Anton Agus Setyawan
Jurnal Manajemen Dirgantara (2024) Vol. 16, Iss. 2, pp. 609-619
Open Access
PENGARUH INFLUENCER ENDORSEMENT DAN ONLINE CUSTOMER REVIEW TERHADAP PURCHASE INTENTION PADA KLINIK KECANTIKAN ELLA SKINCARE DENGAN TRUST SEBAGAI VARIABEL INTERVENING
Faraliza Gibranty Syarifudin, Nur Achmad
Fonduri de investiţii (2024) Vol. 13, Iss. 1, pp. 171-171
Open Access
Internal Marketing: Future Research Direction
Haniyeh Sadat Jafariyeh, Morteza Akbari, Pantea Foroudi
University of Tehran science and humanities series (2024), pp. 5-22
Closed Access
Exploring employee engagement in internal branding: a case study of commercial banks in Urban Masvingo
Elvis Madondo, Stenford Masara, Hummerly Dhobha
International Journal of Research in Business and Social Science (2147-4478) (2024) Vol. 13, Iss. 7, pp. 230-238
Open Access
The Intricate Relationship of Employee Engagement and Lean Approach toward Quality Improvement of the Public Hospitals
Shatha Hawarna, Selim Ahmed, Ibrahim Alqasmi, et al.
Hospital Topics (2023), pp. 1-15
Closed Access
Determinants Of Public Shopping Through E-Commerce in The Jabodetabek Area
Anwar Suhartono
International Journal of Social Science Education Communication and Economics (SINOMICS JOURNAL) (2023) Vol. 2, Iss. 1, pp. 1-14
Open Access
Investigation of the Effect of Internal Marketing on Quality of Work-Life: Evidence from Sport Organizations
Süleyman Murat Yıldız
CBÜ Beden Eğitimi ve Spor Bilimleri Dergisi (2023) Vol. 18, Iss. 1, pp. 276-288
Open Access
MAKALAH MARKETING MIX DALAM ISLAM
mells
(2023)
Closed Access
The Influence of Internal Customer Care Management on Service Quality - A Case of Kilombero Sugar Company Limited (KSCL) in Tanzania
Leonia Kupeni, Joseph Magali
International Journal of Business Law and Education (2022) Vol. 3, Iss. 1, pp. 32-46
Open Access
The impact of internal marketing and job satisfaction on service quality in the public health sector: the case of Zimbabwe
Peter Mutanho
(2022)
Open Access
Analisa Kepuasan Konsumen Terhadap Kualitas Pelayanan Musik Studio dengan Metode Servqual
Bernard Hasibuan, Lisa Ratnasari
Jurnal Teknologi dan Manajemen (2021) Vol. 19, Iss. 2, pp. 59-62
Open Access
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