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OpenAlex Citation Counts

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OpenAlex is a bibliographic catalogue of scientific papers, authors and institutions accessible in open access mode, named after the Library of Alexandria. It's citation coverage is excellent and I hope you will find utility in this listing of citing articles!

If you click the article title, you'll navigate to the article, as listed in CrossRef. If you click the Open Access links, you'll navigate to the "best Open Access location". Clicking the citation count will open this listing for that article. Lastly at the bottom of the page, you'll find basic pagination options.

Requested Article:

Customer engagement in a Facebook brand community
Johanna Gummerus, Veronica Liljander, Emil Alexander Weman, et al.
Management Research Review (2012) Vol. 35, Iss. 9, pp. 857-877
Closed Access | Times Cited: 894

Showing 1-25 of 894 citing articles:

Consumer engagement in online brand communities: a social media perspective
Laurence Dessart, Cleopatra Veloutsou, Anna Morgan‐Thomas
Journal of Product & Brand Management (2015) Vol. 24, Iss. 1, pp. 28-42
Closed Access | Times Cited: 1029
The role of live streaming in building consumer trust and engagement with social commerce sellers
Apiradee Wongkitrungrueng, Nuttapol Assarut
Journal of Business Research (2018) Vol. 117, pp. 543-556
Closed Access | Times Cited: 949
Social media in marketing: A review and analysis of the existing literature
Ali Abdallah Alalwan, Nripendra P. Rana, Yogesh K. Dwivedi, et al.
Telematics and Informatics (2017) Vol. 34, Iss. 7, pp. 1177-1190
Open Access | Times Cited: 946
Social media engagement behaviour: a uses and gratifications perspective
Rebecca Dolan, Jodie Conduit, John Fahy, et al.
Journal of Strategic Marketing (2015) Vol. 24, Iss. 3-4, pp. 261-277
Open Access | Times Cited: 578
The Role of Customer Engagement in Building Consumer Loyalty to Tourism Brands
Kevin Kam Fung So, Ceridwyn King, Beverley Sparks, et al.
Journal of Travel Research (2014) Vol. 55, Iss. 1, pp. 64-78
Closed Access | Times Cited: 538
Consumer behavior in social commerce: A literature review
Kem Z.K. Zhang, Morad Benyoucef
Decision Support Systems (2016) Vol. 86, pp. 95-108
Closed Access | Times Cited: 535
Brand strategies in social media
Georgios Tsimonis, Sergios Dimitriadis
Marketing Intelligence & Planning (2014) Vol. 32, Iss. 3, pp. 328-344
Closed Access | Times Cited: 527
Examining branding co-creation in brand communities on social media: Applying the paradigm of Stimulus-Organism-Response
Shampy Kamboj, Bijoylaxmi Sarmah, Shivam Gupta, et al.
International Journal of Information Management (2017) Vol. 39, pp. 169-185
Open Access | Times Cited: 522
A New Chatbot for Customer Service on Social Media
Anbang Xu, Zhe Liu, Yufan Guo, et al.
(2017), pp. 3506-3510
Closed Access | Times Cited: 491
Capturing consumer engagement: duality, dimensionality and measurement
Laurence Dessart, Cleopatra Veloutsou, Anna Morgan‐Thomas
Journal of Marketing Management (2016) Vol. 32, Iss. 5-6, pp. 399-426
Open Access | Times Cited: 478
Exploring positively- versus negatively-valenced brand engagement: a conceptual model
Linda D. Hollebeek, Tom Chen
Journal of Product & Brand Management (2014) Vol. 23, Iss. 1, pp. 62-74
Closed Access | Times Cited: 455
Influence of customer engagement with company social networks on stickiness: Mediating effect of customer value creation
Mingli Zhang, Lingyun Guo, Mu Hu, et al.
International Journal of Information Management (2016) Vol. 37, Iss. 3, pp. 229-240
Closed Access | Times Cited: 454
Citizens' engagement on local governments' Facebook sites. An empirical analysis: The impact of different media and content types in Western Europe
Enrique Bonsón Ponte, Sonia Royo, Melinda Ratkai
Government Information Quarterly (2014) Vol. 32, Iss. 1, pp. 52-62
Closed Access | Times Cited: 443
The role of digital influencers in brand recommendation: Examining their impact on engagement, expected value and purchase intention
David Jiménez Castillo, Raquel Sánchez‐Fernández
International Journal of Information Management (2019) Vol. 49, pp. 366-376
Closed Access | Times Cited: 436
The impact of online brand community characteristics on customer engagement: An application of Stimulus-Organism-Response paradigm
Jamid Ul Islam, Zillur Rahman
Telematics and Informatics (2017) Vol. 34, Iss. 4, pp. 96-109
Closed Access | Times Cited: 419
Customer engagement and the relationship between involvement, engagement, self-brand connection and brand usage intent
Paul Harrigan, Uwana Evers, Morgan P. Miles, et al.
Journal of Business Research (2017) Vol. 88, pp. 388-396
Closed Access | Times Cited: 409
The Role of Social Media Content Format and Platform in Users’ Engagement Behavior
Hamidreza Shahbaznezhad, Rebecca Dolan, Mona Rashidirad
Journal of Interactive Marketing (2020) Vol. 53, Iss. 1, pp. 47-65
Open Access | Times Cited: 404
Can Social Media Marketing Improve Customer Relationship Capabilities and Firm Performance? Dynamic Capability Perspective
Zhan Wang, Hyun Gon Kim
Journal of Interactive Marketing (2017) Vol. 39, Iss. 1, pp. 15-26
Closed Access | Times Cited: 398
Examining the impact of luxury brand's social media marketing on customer engagement​: Using big data analytics and natural language processing
Liu Xia, Hyunju Shin, Alvin C. Burns
Journal of Business Research (2019) Vol. 125, pp. 815-826
Closed Access | Times Cited: 385
Social media engagement behavior
Rebecca Dolan, Jodie Conduit, Catherine Frethey‐Bentham, et al.
European Journal of Marketing (2019) Vol. 53, Iss. 10, pp. 2213-2243
Closed Access | Times Cited: 376
Customer engagement in social media: a framework and meta-analysis
Fernando de Oliveira Santini, Wagner Júnior Ladeira, Diego Costa Pinto, et al.
Journal of the Academy of Marketing Science (2020) Vol. 48, Iss. 6, pp. 1211-1228
Open Access | Times Cited: 362
Consumer engagement in online brand communities: a solicitation of congruity theory
Jamid Ul Islam, Zillur Rahman, Linda D. Hollebeek
Internet Research (2017) Vol. 28, Iss. 1, pp. 23-45
Closed Access | Times Cited: 329
Past, present, and future of customer engagement
Weng Marc Lim, Tareq Rasul, Satish Kumar, et al.
Journal of Business Research (2021) Vol. 140, pp. 439-458
Open Access | Times Cited: 325
The influence of perceived social media marketing elements on consumer–brand engagement and brand knowledge
Man Lai Cheung, Guilherme D. Pires, Philip J. Rosenberger
Asia Pacific Journal of Marketing and Logistics (2020) Vol. 32, Iss. 3, pp. 695-720
Closed Access | Times Cited: 298
Customer engagement behaviours in social media: capturing innovation opportunities
Jamie Carlson, Mohammad M. Rahman, Ranjit Voola, et al.
Journal of Services Marketing (2018) Vol. 32, Iss. 1, pp. 83-94
Open Access | Times Cited: 290
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