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OpenAlex Citation Counts

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OpenAlex is a bibliographic catalogue of scientific papers, authors and institutions accessible in open access mode, named after the Library of Alexandria. It's citation coverage is excellent and I hope you will find utility in this listing of citing articles!

If you click the article title, you'll navigate to the article, as listed in CrossRef. If you click the Open Access links, you'll navigate to the "best Open Access location". Clicking the citation count will open this listing for that article. Lastly at the bottom of the page, you'll find basic pagination options.

Requested Article:

The effects of integrated information & service, institutional mechanism and need for cognition (NFC) on consumer omnichannel adoption behavior
Joonyong Park, Renee B. Kim
Asia Pacific Journal of Marketing and Logistics (2019) Vol. 33, Iss. 6, pp. 1386-1414
Closed Access | Times Cited: 41

Showing 1-25 of 41 citing articles:

Consumer decision‐making in omnichannel retailing: Literature review and future research agenda
Ruchi Mishra, Rajesh Kumar Singh, Bernadett Köles
International Journal of Consumer Studies (2020) Vol. 45, Iss. 2, pp. 147-174
Closed Access | Times Cited: 300
Crafting the customer experience in omnichannel contexts: The role of channel integration
Wei Gao, Hua Fan, Wenqian Li, et al.
Journal of Business Research (2020) Vol. 126, pp. 12-22
Closed Access | Times Cited: 159
Channel integration affects usage intention in food delivery platform services: the mediating effect of perceived value
Yung‐Shen Yen
Asia Pacific Journal of Marketing and Logistics (2022) Vol. 35, Iss. 1, pp. 54-73
Closed Access | Times Cited: 49
Understanding the Continuance Intention of Omnichannel: Combining TAM and TPB
Hyo Geun Song, Hyeon Jo
Sustainability (2023) Vol. 15, Iss. 4, pp. 3039-3039
Open Access | Times Cited: 32
From ambition to action: How to achieve integration in omni-channel?
Vahid Mirzabeiki, Soroosh Saghiri
Journal of Business Research (2020) Vol. 110, pp. 1-11
Open Access | Times Cited: 60
Seamless experience in the context of omnichannel shopping： scale development and empirical validation
Ya Ping Chang, Jingwen Li
Journal of Retailing and Consumer Services (2021) Vol. 64, pp. 102800-102800
Closed Access | Times Cited: 52
Effect of channel integration quality on consumer responses within omni-channel retailing
Tser‐Yieth Chen, Tsai‐Lien Yeh, Hsueh-Ling Wu, et al.
Asia Pacific Journal of Marketing and Logistics (2022) Vol. 35, Iss. 1, pp. 149-173
Closed Access | Times Cited: 28
Importance of offline service quality in building loyalty of OC service brand
Joonyong Park, Renee B. Kim
Journal of Retailing and Consumer Services (2021) Vol. 65, pp. 102493-102493
Closed Access | Times Cited: 31
Planned or unplanned purchases? The effects of perceived values on omnichannel continuance intention
Yaping Chang, Lixiao Geng
International Journal of Retail & Distribution Management (2022) Vol. 50, Iss. 12, pp. 1535-1551
Closed Access | Times Cited: 22
The Different Phases of the Omnichannel Consumer Buying Journey: A Systematic Literature Review and Future Research Directions
Thales Stevan Guedes Furquim, Claudimar Pereira da Veiga, Cássia Rita Pereira da Veiga, et al.
Journal of theoretical and applied electronic commerce research (2022) Vol. 18, Iss. 1, pp. 79-104
Open Access | Times Cited: 19
Winning customer satisfaction toward omnichannel logistics service quality based on an integrated importance-performance analysis and three-factor theory: Insight from Thailand
Detcharat Sumrit, Khanwara Sowijit
Asia Pacific Management Review (2023) Vol. 28, Iss. 4, pp. 531-543
Open Access | Times Cited: 11
Disentangling the relationship between omnichannel integration and customer trust: a response surface analysis
Yang Li, Jie Fang, Shuai Yuan, et al.
Internet Research (2023) Vol. 34, Iss. 3, pp. 1077-1103
Closed Access | Times Cited: 11
Determinants of customer buying behaviour in omnichannel retailing: a systematic literature review and future research directions
Ajai Pal Sharma, Slađana Starčević, Raiswa Saha
Journal of Service Theory and Practice (2024)
Closed Access | Times Cited: 4
Effect of multichannel service delivery quality on customers’ continued engagement intention
Ja‐Shen Chen, Hung-Tai Tsou, Cindy Yunhsin Chou, et al.
Asia Pacific Journal of Marketing and Logistics (2019) Vol. 32, Iss. 2, pp. 473-494
Closed Access | Times Cited: 34
The Impact of Artificial Intelligence on Communication Dynamics and Performance in Organizational Leadership
Nicoleta Valentina Florea, Gabriel Croitoru
Administrative Sciences (2025) Vol. 15, Iss. 2, pp. 33-33
Open Access
New Retail Revolution: Omni-Channel Operation and Transformation Paths for China’s Jewelry Industry from the Perspective of Product Service Systems
Minghong Shi, Chun-Liang Chen
Journal of Organizational Computing and Electronic Commerce (2025), pp. 1-26
Closed Access
Omnichannel and consumer and retailer perceived risks and benefits: a review
Guilherme Juliani de Carvalho, Márcio Cardoso Machado, Victor Silva Corrêa
International Journal of Retail & Distribution Management (2023) Vol. 52, Iss. 3, pp. 295-311
Closed Access | Times Cited: 9
The mediating role of perceived enjoyment and attitude consistency in omni-channel retailing
Mengjia Gao, Lin Huang
Asia Pacific Journal of Marketing and Logistics (2023) Vol. 36, Iss. 3, pp. 599-621
Closed Access | Times Cited: 8
Psychographic segmentation of multichannel customers: investigating the influence of individual differences on channel choice and switching behavior
Jan Blömker, Carmen‐Maria Albrecht
Journal of Retailing and Consumer Services (2024) Vol. 79, pp. 103806-103806
Open Access | Times Cited: 3
The role of need for cognition in consumers' mental imagery: a study of retail brand's Instagram
Ran Huang, Sejin Ha
International Journal of Retail & Distribution Management (2020) Vol. 49, Iss. 2, pp. 242-262
Closed Access | Times Cited: 21
Getting the most from E-commerce in the context of omnichannel strategies
Valeria Belvedere, Elisa Martinelli, Annalisa Tunisini
Italian Journal of Marketing (2021) Vol. 2021, Iss. 4, pp. 331-349
Open Access | Times Cited: 18
The effects of utilitarian value on omnichannel continuance intention: the moderating role of product involvement
Lixiao Geng, Yaping Chang
Baltic Journal of Management (2022) Vol. 17, Iss. 4, pp. 484-500
Closed Access | Times Cited: 12
Understanding Omnichannel Shopping Behaviors: Incorporating Channel Integration into The Theory of Reasoned Action
Jay Sang Ryu, Sally Fortenberry, Patricia T. Warrington
Journal of Consumer Sciences (2023) Vol. 8, Iss. 1, pp. 15-26
Open Access | Times Cited: 7
UGC’s self-deprecation humor and sustainable brand support attitude on social media: expansion of the perspective of affective events theory
Rui Chen, Haolan Yan
Behaviour and Information Technology (2024), pp. 1-28
Closed Access | Times Cited: 2
What Drives Recommendation Intention and Loyalty of Online for Offline (O4O) Consumers?
Hyeon Jo
Sustainability (2023) Vol. 15, Iss. 6, pp. 4775-4775
Open Access | Times Cited: 6
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