OpenAlex is a bibliographic catalogue of scientific papers, authors and institutions accessible in open access mode, named after the Library of Alexandria. It's citation coverage is excellent and I hope you will find utility in this listing of citing articles!
If you click the article title, you'll navigate to the article, as listed in CrossRef. If you click the Open Access links, you'll navigate to the "best Open Access location". Clicking the citation count will open this listing for that article. Lastly at the bottom of the page, you'll find basic pagination options.
Requested Article:
Designing an empathetic user-centric customer support organisation: practitioners’ perspectives
Jagdish N. Sheth, Varsha Jain, Anupama Ambika
European Journal of Marketing (2024) Vol. 58, Iss. 4, pp. 845-868
Closed Access | Times Cited: 4
Jagdish N. Sheth, Varsha Jain, Anupama Ambika
European Journal of Marketing (2024) Vol. 58, Iss. 4, pp. 845-868
Closed Access | Times Cited: 4
Showing 4 citing articles:
Key characteristics of perceived customer centricity in the passenger airline industry: A systematic literature review
Stephan Soklaridis, Alexander M. Geske, Sebastian Kummer
Journal of the Air Transport Research Society (2024) Vol. 3, pp. 100031-100031
Open Access | Times Cited: 7
Stephan Soklaridis, Alexander M. Geske, Sebastian Kummer
Journal of the Air Transport Research Society (2024) Vol. 3, pp. 100031-100031
Open Access | Times Cited: 7
Agile product management as a catalyst for technological innovation
Oseremi Onesi-Ozigagun, Yinka James Ololade, Nsisong Louis Eyo-Udo, et al.
International Journal of Scientific Research Updates (2024) Vol. 7, Iss. 2, pp. 009-023
Open Access | Times Cited: 6
Oseremi Onesi-Ozigagun, Yinka James Ololade, Nsisong Louis Eyo-Udo, et al.
International Journal of Scientific Research Updates (2024) Vol. 7, Iss. 2, pp. 009-023
Open Access | Times Cited: 6
Service Quality and Customer Repurchase Intention of a Local Restaurant in the Central Philippines
Maria Thely Cordova, Nenette Padilla, Joel M. Bual
Technium Social Sciences Journal (2024) Vol. 60, pp. 227-239
Open Access
Maria Thely Cordova, Nenette Padilla, Joel M. Bual
Technium Social Sciences Journal (2024) Vol. 60, pp. 227-239
Open Access
The Role of Chatbots and Virtual Assistants in Enhancing Customer Service and Engagement: A Stacked BiLSTM and A-GRU Technique
Keerthan Raj, K. Priya, Senthilkumar Krishnasamy, et al.
(2024), pp. 1-6
Closed Access
Keerthan Raj, K. Priya, Senthilkumar Krishnasamy, et al.
(2024), pp. 1-6
Closed Access
