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OpenAlex Citation Counts

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OpenAlex is a bibliographic catalogue of scientific papers, authors and institutions accessible in open access mode, named after the Library of Alexandria. It's citation coverage is excellent and I hope you will find utility in this listing of citing articles!

If you click the article title, you'll navigate to the article, as listed in CrossRef. If you click the Open Access links, you'll navigate to the "best Open Access location". Clicking the citation count will open this listing for that article. Lastly at the bottom of the page, you'll find basic pagination options.

Requested Article:

AI-driven banking services: the next frontier for a personalised experience in the emerging market
Jagdish N. Sheth, Varsha Jain, Gourav Roy, et al.
International Journal of Bank Marketing (2022) Vol. 40, Iss. 6, pp. 1248-1271
Closed Access | Times Cited: 58

Showing 1-25 of 58 citing articles:

Opinion Paper: “So what if ChatGPT wrote it?” Multidisciplinary perspectives on opportunities, challenges and implications of generative conversational AI for research, practice and policy
Yogesh K. Dwivedi, Nir Kshetri, Laurie Hughes, et al.
International Journal of Information Management (2023) Vol. 71, pp. 102642-102642
Open Access | Times Cited: 2146
Unravelling the Impact of Generative Artificial Intelligence (GAI) in Industrial Applications: A Review of Scientific and Grey Literature
Arpan Kumar Kar, P. S. Varsha, Shivakami Rajan
Global Journal of Flexible Systems Management (2023) Vol. 24, Iss. 4, pp. 659-689
Closed Access | Times Cited: 86
The effects of artificial intelligence applications in educational settings: Challenges and strategies
Omar Ali, Peter Murray, Mujtaba M. Momin, et al.
Technological Forecasting and Social Change (2023) Vol. 199, pp. 123076-123076
Open Access | Times Cited: 71
The dark side of FinTech in financial services: a qualitative enquiry into FinTech developers’ perspective
Brinda Sampat, Emmanuel Mogaji, Nguyen Phong Nguyen
International Journal of Bank Marketing (2023) Vol. 42, Iss. 1, pp. 38-65
Open Access | Times Cited: 64
Exploring users' adoption intentions of intelligent virtual assistants in financial services: An anthropomorphic perspectives and socio-psychological perspectives
Abidemi Emmanuel Adeniyi, Vivek Sharma
Computers in Human Behavior (2023) Vol. 148, pp. 107912-107912
Closed Access | Times Cited: 55
Artificial intelligence consumer behavior: A hybrid review and research agenda
Varsha Jain, Ketan Wadhwani, Jacqueline K. Eastman
Journal of Consumer Behaviour (2023) Vol. 23, Iss. 2, pp. 676-697
Closed Access | Times Cited: 50
Transforming financial planning with AI-driven analysis: A review and application insights
Wilhelmina Afua Addy, Adeola Olusola Ajayi-Nifise, Binaebi Gloria Bello, et al.
World Journal of Advanced Engineering Technology and Sciences (2024) Vol. 11, Iss. 1, pp. 240-257
Open Access | Times Cited: 22
A Systematic Literature Review on Sustainability Integration and Marketing Intelligence in the Era of Artificial Intelligence
Md Mehedi Hasan Emon, Tahsina Khan
Review of Business and Economics Studies (2025) Vol. 12, Iss. 4, pp. 6-28
Open Access | Times Cited: 2
The knowledge and innovation challenges of ChatGPT: A scoping review
Omar Ali, Peter Murray, Mujtaba M. Momin, et al.
Technology in Society (2023) Vol. 75, pp. 102402-102402
Closed Access | Times Cited: 37
Redefining banks in the digital era: a typology of banks and their research, managerial and policy implications
Emmanuel Mogaji
International Journal of Bank Marketing (2023) Vol. 41, Iss. 7, pp. 1899-1918
Closed Access | Times Cited: 26
Implementing AI in banking customer service: A review of current trends and future applications
Lawrence Damilare Oyeniyi, Chinonye Esther Ugochukwu, Noluthando Zamanjomane Mhlongo
International Journal of Science and Research Archive (2024) Vol. 11, Iss. 2, pp. 1492-1509
Open Access | Times Cited: 8
Artificial intelligence features and expectation confirmation theory in digital banking apps: Gen Y and Z perspective
Puneett Bhatnagr, Anupama Rajesh
Management Decision (2024)
Closed Access | Times Cited: 8
Digitalization and bank profitability: evidence from an emerging country
Quang Thi Thieu Nguyen, Ly Ho, Dat Thanh Nguyen
International Journal of Bank Marketing (2023) Vol. 41, Iss. 7, pp. 1847-1871
Closed Access | Times Cited: 20
The role of AI in transforming auditing practices: A global perspective review
Olubusola Odeyemi, Kehinde Feranmi Awonuga, Noluthando Zamanjomane Mhlongo, et al.
World Journal of Advanced Research and Reviews (2023) Vol. 21, Iss. 2, pp. 359-370
Open Access | Times Cited: 15
AI's evolving impact in US banking: An insightful review
Akoh Atadoga, Ogugua Chimezie, Shedrack Onwusinkwue, et al.
International Journal of Science and Research Archive (2024) Vol. 11, Iss. 1, pp. 904-922
Open Access | Times Cited: 5
Continuous intention usage of artificial intelligence enabled digital banks: a review of expectation confirmation model
Puneett Bhatnagr, Anupama Rajesh, Richa Misra
Journal of Enterprise Information Management (2024) Vol. 37, Iss. 6, pp. 1763-1787
Closed Access | Times Cited: 5
Artificial Intelligence Ethics Best Practices Model for Financial Decision-Making in Chinese Financial Institutions
Wenzhen Mai, Mohamud Saeed Ambashe, Chukwuka Christian Ohueri
International Journal of Information Technologies and Systems Approach (2024) Vol. 17, Iss. 1, pp. 1-18
Open Access | Times Cited: 4
Skip the AI-BOTs: let’s have real conversations in human-centric services
Omkar Dastane, Mahayatun Dayana Johan Ooi, Eugene Cheng-Xi Aw, et al.
Journal of Consumer Marketing (2025)
Closed Access
Upskilling and reskilling in the United Arab Emirates: Future-proofing careers with AI skills
David Santandreu Calonge, Firuz Kamalov, Pablo Medina Aguerrebere, et al.
Journal of Adult and Continuing Education (2025)
Closed Access
The impact of speciesism on customers' acceptance of service automation
Artur Modliński, Rebecca K. Trump
Journal of Service Theory and Practice (2025)
Closed Access
A localized and humanized approach to chatbot banking companions: implications for financial managers
Richa Misra, Garima Malik, Pratibha Singh
Management Decision (2025)
Closed Access
The Transformative Role of Big Data Analytics and Generative AI in Redefining FinTech for New Business Models
Artor Nuhiu, Florin Aliu
(2025), pp. 281-304
Closed Access
Generative AI and LLMs in Banking: A Technical Roadmap
Yogesh Kumar
International Journal of Scientific Research in Computer Science Engineering and Information Technology (2025) Vol. 11, Iss. 1, pp. 3440-3449
Open Access
Sociable Gamification and Social Media Promotions: Personalization of Social Media Promotions Through Strategic Views
Gourav Roy, Varsha Jain, Abhishek Behl
Journal of Promotion Management (2025), pp. 1-35
Closed Access
AI and value co-creation in the banking sector: a bibliometric analysis and a systematic literature review
Rania B. Mostafa
International Journal of Bank Marketing (2025)
Closed Access
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